Rick Flack Email and Phone Number
I am a tenacious, technology-savvy business professional that leverages experience, energy and creativity to consistently increase corporate top-line revenue growth and improve bottom-line profitability.I have over 37 years of practice leadership, professional services management, sales support, business development, strategic consulting, program/product management and project management experience in the financial services and telecommunications industries. I have a creative, analytical mindset to identify and solve complex problems and possess excellent presentation skills, from one-on-one meetings to large conference settings. I possess broad competencies and vast experience in customer lifecycle management, with extensive qualifications in systems integration and offer superior managerial skills with exceptional leadership capabilities.I offer intellect, influence and execution of strategic vision in the following areas of expertise: loan originations, pricing optimization, business rules engines, credit & collections, billing and account management, business intelligence and ETL, scoring & analytics, consultative selling, business development, market and competitive analysis, leadership & team building, software development and support, and employee and client training.
Amplify Ai
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Chief Operating OfficerAmplify Ai May 2024 - PresentSalt Lake City, Ut, UsAmplify AI, helps emerging technology firms accelerate their growth, market credibility, executive networks, and revenue goals by utilizing our patent-pending, Linkedin-centric methodology and Al-based relationship-building solutions.Recognizing the need to improve social presence, how executives share value, and how our interactions and long-term relationships grow and succeed more consistently to build a long-standing business ... Amplify AI assists B2B companies to quickly optimize Social Selling and their executive LinkedIn presence and sales effectiveness, leveraging our strategic consulting supported by innovative AI-driven sales technology that yield the most impactful sales services available, delivering sales and revenue improvement and industry credibility, in weeks, not months. -
Company OwnerProserve Executive Partners Llc May 2023 - PresentGeneral consulting business providing contract services to help financial services and telecom/media organizations achieve their goals by providing them with high-quality, timely, and cost-effective support for strategic initiatives around project management, product management, requirements analysis, quality assurance and training.Possibly available to take on additional work. Please message me if interested.
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Recent Engagements:Proserve Executive Partners Llc Jul 2023 - PresentProviding financial analysis and strategic pricing consulting for a Top-5 Canadian BankDelivering project management services and product management / requirements definition work for a large software vendor new to the fintech spaceAdvising a Canadian mortgage broker with pricing strategy and platform requirements for product presentment and negotiationSupporting market analysis and product evaluation activities for an industry-leading knowledge on demand firm to provide expertise re various PMO tools and platforms
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Health And Well-BeingCareer Break May 2023 - Jun 2023Enjoyed some time off to work full time on a home renovation project and investing quality time in community service projects and missionary work
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Senior Vice President Of Professional ServicesNomis Solutions May 2022 - May 2023San Francisco, California, UsNomis is the market-leading ML/AI-driven personalized Pricing, Offers, and CPQ platform used by global, Tier 1 FIs to drive profitable growth by leveraging nearly $3 Trillion in customer data.Member of the Executive Leadership Team defining corporate vision and executing our strategy. Managed a team of highly skilled professionals helping financial institutions establish, manage and execute pricing strategies intelligently, effectively and efficiently, leveraging the Nomis Pricing Platform. Worked closely with Senior Executives (LoB Heads and CxOs) and Business, Technology, Data & Analytics teams to establish credibility, identify customer needs, conduct solution fit/gap analysis, draft solution specifications, align on critical success criteria & business cases, conduct product demos, respond to RFPs and WIN highly competitive opportunities. Responsible for driving service margin revenue while balancing project scope and execution with technical complexity to address today's business challenges. Oversaw the Customer Success function to ensure our clients recognize sustained value through our innovative partnership.AUM in the platform across our customer base grew from <$4Bn to $3T+, driving $3Bn+ in cumulative return with 5-20X ROI. Contributed to 110% CAGR user growth, 42% CAGR revenue growth, and nearly $250MM TCV booked. -
Vice President Of Professional ServicesNomis Solutions Dec 2019 - May 2022San Francisco, California, UsMember of the Executive Leadership Team. Primarily responsible for defining best practice implementation methodologies and ensuring successful deployments of each of the front line (mission critical) and back office pricing platform solutions for retail banking. Focused on managing/growing the team of lending, deposits and dynamic pricing professionals, striving for the highest level of customer satisfaction while yielding the profitable delivery of these solutions for all clients globally -
Senior Director, Integrated Pricing ExecutionNomis Solutions Jan 2014 - Dec 2019San Francisco, California, UsGlobal services lead managing a team of consultants responsible for all client implementations of our integrated mission critical software solutions (i.e., Dynamic Pricing) across APAC, Canada and North America. Responsible for delighting our customers while driving growth and profitability for Nomis -
Senior Director, Mortgage SolutionsNomis Solutions Jan 2013 - Dec 2013San Francisco, California, UsResponsible for the sales strategy, solution development and best practice implementation methodologies of our retail banking mortgage acquistion and renewals offering which includes a pricing optimization decision support system, a sales negotiation module, a campaign management/retention solution and supporting analytics offerings for each. Provided sales support and consulting expertise along with project management of client implementation projects, while mentoring and training colleages to do the same -
Director Of Product Management, Customer Portfolio OptimizationNomis Solutions Dec 2011 - Dec 2012San Francisco, California, UsCoordinated all facets of product management following the acquisition of a company with a mortgage retention solution that required repositioning for our target market (including technology replatforming). Acitivity included defining market/business requirements, IP development of new capabilities, pre-sales support, project planning and management of key engagements and development of best practice methodologies for software implementation, user acceptance, change management and ongoing support of the product. Defined and executed a phased product release and roll-out strategy based on market needs and existing client demands, including the development of the storyboard and demo to support sales efforts ahead of the initial release and subsequent upgrades -
Director Of Solution ConsultingNomis Solutions Aug 2009 - Dec 2011San Francisco, California, UsConducted discovery and diagnostics consulting sessions to assess current state and drafted detailed recommendations and solution roadmaps for best practices future state. Led client implemenation projects with responsiblity of requirements gathering and subsequent configuration, implementation, testing and production rollout of our pricing optimization solutions -
Director, Pre-SalesNomis Solutions Jan 2008 - Aug 2009San Francisco, California, UsProvided solution sales expertise and product positioning strategy recommendations for consumer lending (direct and indirect) and mortgage retention optimization solutions. Managed sales to services transition activity and oversaw ROI / benefit assurance monitoring for post production steering committee meetings -
Solutions ArchitectAustin Logistics Jul 2004 - Jan 2008Managed pre-sales personnel/activity. Provided solution sales expertise, product management and marketing strategy recommendations for all software solutions. Specialized in advanced decision engine technology leveraging optimization and action analytics -
Executive ConsultantCgi-Ams Mar 2003 - Jul 2004Montreal, Quebec, CaWorked within the telecommunications and financial services groups providing leadership in superior sales support, consulting, project and program management and software development and training -
Solution ArchitectAmdocs Aug 2001 - Feb 2003Chesterfield, Mo, UsLed sales support activities for North American division selling end-to-end billing software and CRM solutions to Tier 1 and Tier 2 communications providers in the United States and Canada -
Senior PrincipalAmerican Management Systems (Ams) Aug 1994 - Aug 2001Provided leadership and directed a team of over thirty solution consultants, project managers and technical analysts that comprised a center of excellence responsible for the successful implementation and support of large scale software implementations of an industry-leading decision management solution in the financial services and telecommunicaitons industries
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Sales Support / Product ManagerExperian (Ccn-Mds) Aug 1988 - Aug 1994Costa Mesa, Ca, UsLed software development and client delivery initiatives. Also provided significant contribution to sales support, business development and training activities -
Systems AnalystUnisys 1986 - 1988Blue Bell, Pennsylvania, UsApplied sofware enhancements to various modules of the Global Financial System. Conducted client training classes for various banks and financial institutions upon implementation of the software platform and product upgrades
Rick Flack Education Details
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The University Of GeorgiaManagement Information Systems -
Georgia Institute Of TechnologyComputer Science -
Peachtree High School
Frequently Asked Questions about Rick Flack
What company does Rick Flack work for?
Rick Flack works for Amplify Ai
What is Rick Flack's role at the current company?
Rick Flack's current role is Full-Service Growth Solutions for SaaS l Enhanced Corporate & Social Personas l Strategic Consultation l Professional Services Leadership & Execution.
What schools did Rick Flack attend?
Rick Flack attended The University Of Georgia, Georgia Institute Of Technology, Peachtree High School.
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