Rick Gaulin is a Transformation | Software Networks | Network Economics | Keeping the Voice Interconnect Dream Alive! | at Global Convergence Solutions, Inc. GCS. He possess expertise in voip, telecommunications, sip, ip, wireless and 23 more skills. Colleagues describe him as "Very early in my career, I had the fortune and pleasure of being recruited by Rick. He left me to learn by fire as he did many of us. It was a test. He knew we were good and we needed to prove it. as a result we were promoted to various positions as we all found our niche and professional identity under Rick and other mentors at the IBM subsidiary. He, along with 2-3 other senior managers orchestrated this new concept with this called "A call center for tech support “ providing support that IBMERs normally drove to and fixed in person… It was brand new met with tons of opposition from customers and everyone else. Rick was relentless. He never tired from the multitudes of duties. He motivated us as teams to remain focused in the vision we had moved to from all across the country to do. There were hurdles and opposition and he never swayed. He was amazing to me as a young man, managing, negotiating, and selling to vendors. Even our “mother ship” IBM as we called it. His demonstrations were valuable in so many ways. I reflect and use lessons I learned from him years ago. They are timeless. I was so fortunate to have someone like Ricky as a mentor; it proved to be part of solid foundation for me and countless others I’m sure. Any company would be extremely fortunate to have Ricky in their organization." and "I had the pleasure of working with Rick during his transition from customer support to sales. Rick is very personable; his social skills allow him to easily connect with customers and team members alike. Rick's customer support background provides him the technical footing to suggest appropriate solutions and understand the effort and expertise required to deliver. Rick is easy to work with, sees the big picture, and provides valuable customer feedback to enhance the product. Rick is an asset to any company!"