Rick Groome Email & Phone Number

Nottingham, England, United Kingdom

• Contracting to Stoneseed IT
• Delivery of Evergreen approach to WaaS
• Defining a strategy for Windows 10 updates
• Servicing channels and deployment ring delivery
• Packaging Win 7/10 64-bit for SCCM current branch
• Win 7/10 OSD / task sequencing

Manchester, United Kingdom

• App-V 4.6 to App-V 5.1 Migration
• Windows 7 - 64 bit
• SCCM2012
• Package conversion / re-sequence as necessary
• Remediate packages that fail UAT
• MSI/MST and Scripted Packages where App-V can’t deliver

Warrington, United Kingdom

• Windows 8.1 migration / desktop refresh
• App-V 5.0 SP 3
• MSI/MST and Scripted Packages
• RES Workspace Manager 9.9
• SCCM 2012
• Discovery / UAT / Packaging / Deployment support

Manchester, United Kingdom

• Windows 7 migration / desktop refresh
• App-V 4.6 SP2 Packaging
• Working with Project team to deliver Packages for Windows 7 migration.
• Application validation / certification and production of supporting documentation
• App-V Mgmt Server
• SCCM2012

Halifax / Manchester United Kingdom

• Technical lead role within Packaging and Deployments function
• Heavily involved in delivering standards, process, documentation for Win 7 migration including impact to BAU teams.
• Exposure to RES Workspace Manager and AppTracker
• Package production for 100 k desktop estate
• Off-shoring elements of BAU Application Delivery Service including recruitment, training, documentation.
• Creating App-V 4.6, 5.0, MSI, PowerShell packages for Win 7

Halifax, United Kingdom

• Implementation of changes to online banking systems using IBM Tivoli, adhering to strict governance policies to ensure success. Many implementations during the night.
• Worked with numerous projects to facilitate testing in the various route to live environment.
• Ensuring test environments in pre-production match live environments post implementation. This involved very high attention to detail.

Liverpool

• Exchange server build, RAID 1+ (0) configuration to documented standard.
• Exchange server migration from legacy hardware to new, more resilient hardware.
• 1300 exchange users representing 111 Gb of mailboxes migrated from 3 existing servers.
• User home drive / profile migration to new hardware using KIX scripts.

Leeds, United Kingdom

• Creation of packages using SYSDIFF, PERL and DOS command scripting for distribution by Tivoli management software to NT server estate. Producing supporting documentation.
• Raising change requests to support implementation of system changes.
• Testing scripts within pre-production environment before hand over to the implementation team.
• Verifying pilot and live implementations within the production environment.
• Co -ordinating software distributions between the requester, the implementing department on the on-site engineers.
• Customising software installations within short time periods and providing supporting documentation.

Winchester, United Kingdom

• Windows 2000 network inc AD test environment creation.
• SMS 2.0 rollout to primary and secondary sites, supporting 800 + users.
• Software packages created using Wininstall and distributed via SMS.
• Exchange 5.5 Implementation to six sites. 800 + users in an Account/Resource Domain model.
• X.400 Connector to legacy Office Power email system
• Supplier evaluation of an Enterprise Wide Solution through Model Office and Live environments.

Malmesbury, Wiltshire

• SMS Administrator, creating, testing and distributing software packages to 4000 + clients.
• Implementation and management of SMS 1.2 / NT test domain for testing new software packages, consisting of 20 workstations / laptops with Windows 95, NT4 and NT 3.51.
• Build creation using Ghost and Imagecast to enable quick restores for iterative test cycles.
• Use of Wise Install Master to create software packages.
• Creation of testing specifications for new software packages.
• Providing 3rd line support for SMS1.2 to other desktop support staff.

Newbury, Berkshire

• Supporting NT 3.51 to NT 4.0 migration for 3000 + users over 30 sites.
• Dealing with post migration issues on a day to day basis
• Troubleshooting bespoke and off the shelf applications.
• Back filling NT3.51/NT4.0/Win 95/WFW 3.11/Netware 3.12/4 support roles using SMS remote to close as many calls as possible.
• Responsible for creating domain/computer accounts for users, issuing / amending quotas on NT shares as necessary.

Maidenhead

• Supporting 3000 + customers migrating from an AppleMac to PC platform, installing new pc’s and migrating data from AppleMacs ensuring pc file compatibility by the use of Scripting software.
• Providing 2nd / 3rd line support for pc’s running primarily Windows 95, NT 4
• Off site visits supporting ISDN 2 / 2e / Ethernet bridges.
• NT 4 Domain Administration for Europe approx 15000 accounts. Group / Account creation.
• SMS site prime (1300 ID’s) responsible for job creation and package distribution. Querying SMS server to establish Y2K client compliance.
• Responsible for day to day running of server room from tape backup with off site storage to server space allocation / LAN implementation.