Rick Helbling Email & Phone Number

El Dorado Hills, CA

• Converted networks, PCs, printers, etc. to Shared Service Organization (SSO) model in 6 go-live conversions encompassing 26 locations between 10/2011 and 4/2012 as part of the Readymix USA acquisition. Coordinated and.
• Managed office consolidation and moves at our corporate office in Houston 9/2011
• Converted networks, PCs, printers, etc. to Shared Service Organization (SSO) model in 16 go-live conversions encompassing 48 locations between 3/2008 and 12/2009 as part of the Rinker acquisition. Coordinated and.
• Surveyed existing sites to determine what infrastructure changes were required.
• Verified that existing applications would work with new SSO model or designed a work-around.
• Provide support and training to end-users.

El Dorado Hills, CA

• Managed regional IT department of six technicians covering Southern CA, Central Valley, Bay Area, Sacramento and Reno, NV.
• Managed office move from Woodland to El Dorado Hills
• Relocated CommandSeries / Oracle, Citrix, Exchange and domain servers
• Installed new VoIP phone system, voicemail and dispatch call queue
• Installed security system
• Managed Cemex Way ready mix conversions for the Central Valley, Bay Area and Sacramento regions

Woodland, CA

• Managed office move from Antioch to Woodland
• Upgraded CommandSeries / Oracle, Citrix, Exchange and domain servers
• Installed new phone system, voicemail and dispatch call queue
• Installed security system
• Maintained Windows NT 4.0 servers running DHCP, WINS, RAS, MS Exchange 5.5, and IIS
• Maintained Windows NT 4.0 Terminal Server and Citrix MetaFrame 1.8 server

Walnut Creek, CA

• Performed Y2K remediation for all internal systems.
• Maintained Windows NT 4.0 servers running DHCP, WINS, RAS, MS Exchange 4.0-5.0
• Managed IT systems for 8 Western Region offices of approximately 150 users, including installation and configuration of Windows NT servers and Windows NT workstations and implementation of all administrative procedures.
• Provided support to end-users.
• Converted Macintosh environment to Windows NT/95 environment for over 70 users located in 6 Western U.S. locations.

Walnut Creek, CA

• Managed Systems Engineering, Drafting, and Fabrication Shop departments.
• Engineered projects and provided drawings and database loading sheets for installation.
• Installed and tested new computer hardware and Windows NT-based applications prior to customer installation.
• Reviewed new products based on a “Strengths and Weaknesses, Opportunities and Threats” criteria.
• Reviewed sales proposals for technical accuracy and feasibility.
• Technical resource for Operations and Sales.

Walnut Creek, CA

• Managed project installation for an access control company serving the corporate markets.
• Responsible for contracts planning, administration, scheduling, purchasing, invoicing, and tracking project profits.

San Francisco Bay Area

• Managed project installation and technical service for an access control company serving the large office building and condominium markets.
• Responsible for proposal preparation and estimating, contract planning, administration, scheduling, purchasing, invoicing, and tracking project profits.
• Responsible for customer relations, training, and technical support.
• Successfully engineered, programmed, installed, serviced, and trained customers in 80 installations.

San Jose, CA

• Installed and tested logic synthesis software for the electronic design community.
• Planned and implemented installation schedules, defined a methodology, wrote and tested user interface.
• Provided customer support for the software.

San Jose, CA

• Verified logic design and microcode of IBM 3380 Models J and K Disk Drive products.
• Wrote behavioral models, testcases, microcode, and utility programs.
• Provided technical support for PCs and MVS and VM operating systems.