Rick Hoaglund Email and Phone Number
Rick Hoaglund work email
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Rick Hoaglund personal email
Dedicated and experienced Crisis Response Director and Manager of Safety and Emergency Preparedness programs. I have a proven track record of cost savings and increased employee safety through my facilitation of safety and compliance initiatives f Strong background in Emergency Response program management, safety data analysis and compliance interpretation gained from over 30 years of experience in Part 121 airline operations and Crisis Management. I have a Masters Degree in Aviation Science /Safety and a FEMA Professional Certification in Emergency Response.Specialties: Emergency Program Management/ Business ContinuityCrisis mgt. OSHA and Employee Safety Program Mgt. FAA and NTSB liaison Public Speaking and InstructionComputer skillsWriting, Reporting, Public SpeakingTechnical WritingWorkplace Safety/ Flight Safety/ Operational SafetyFlight Attendant Training and FacilitationFlight Attendant CertificationTraining Records Retention ProgramTraining Program ManagementNTSB Accident Investigation Team, CARE Team and CIRP Team
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Safety And Security AdministratorPoint Defiance Zoo & AquariumTacoma, Wa, Us
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Director, Black Swan ServicesEmpathia, Inc. Jun 2019 - PresentWaukesha, Wi, Us• Accountable for Black Swan Solutions, the Crisis Management division of Empthia• Responsible for emergency response planning for airlines, space craft company, major Universities, Major sports leagues, Cruise Lines as other businesses.• Responsible for overseeing training for clients• Responsible for customer service for clients• Accountable for Black Swan’s role during a crisis response (call center, Family Assistance Center, mental health counseling and data gathering/reporting) -
Coordinator Travel Risk Management, Journey ManagementAs Solution (Amazon Contract) Sep 2017 - Jun 2019• Accountable for ensuring the safety and security of Amazon Employees while on business travel around the globe. • Responsible for the content of the Amazon Journey Management Team Manual • Responsible for securing ground transportation, escorts and lodging for travelers in High Risk Countries• Responsible for executing the crisis management plans for evacuation of personnel during security or medical emergencies• Subject matter expert in : Kidnapping and Ransom, Security Evacuation, Risk Analysis, Crisis Management, Movement of Mortal Remains• Develop and Facilitate quarterly exercises and drills to test processes• Ensure coordination of the Journey Ready program with the Regional Security Managers and Business Leads.
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Regional Emergency And Accident Manager, AmericasCathay Pacific Airways Oct 2014 - Jun 2019I am responsible in managing and coordinating the overall Emergency Response Planning activities for the North America Region as well as Business Continuity Planning and execution, and Disruption Management that includes all passenger & cargo stations. The role may be involved in incidents pertaining to severe weather disruptions, aircraft incidents/accidents, airport facilities closures or any other event severely impacting the regional operation in North America.
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Emergency And Accident Coordinator AmericasCathay Pacific Airways 2014 - 2016
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Adjunct InstructorEmbry-Riddle Aeronautical University Jul 2008 - Jul 2015Daytona Beach, Florida, UsTeaching Undergraduate level safety theory and accident investigation -
Manager Emergency Response ProgramsAlaska Air Group 1992 - Oct 2014
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Manager Cabin SafetyAlaska Airlines Jun 2000 - Sep 2006Seattle, Washington, Us Responsible for the Safety and Health needs of 2400 flight attendants. I also maintain a database of safety/security/medical incidents that occur on the aircraft. Conduct formal investigations of incidents and accidents and report the findings. My recommendations were used in policy decisions regarding the flight attendants and their training. I also instruct TapRoot, a computerized investigation tool. Produce, write safety videos, write Business Cases. New Employee Orientation Facilitator- present material about Alaska Airlines benefits, history and corporate culture to new employees. Member of the CARE Team and Critical Incident Response Program to respond to accidents or serious incidents. -
Inflight Training SupervisorAlaska Airlines Apr 1998 - Jun 2000Seattle, Washington, Us Responsible for teaching and curriculum development for both new and current Flight Attendants. Membership on the A.C.A.R.S. and Carryon Baggage task forces, rewriting and reformatting the Flight Attendant manual, writing Business Cases for new equipment and writing articles for various internal safety publications. I developed and taught a customer service seminar which was presented to the employees of the Kingdome Flight Attendant, Computer Trainer, ROOT facilitator
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Flight AttendantAlaska Airlines May 1992 - Jun 1998Seattle, Washington, Us
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Fully Crossed Customer Service Rep.America West Airlines Jan 1990 - Jan 1992UsAs a Fully Crossed CSR I worked as a Flight Attendant, Ticket Agent, Ramp Agent, Catering and Reservations Agent. -
News Director/ Reporter/Anchor/ProducerKyel Mar 1987 - Jan 1990•I was head of a seventeen-member television news operation. My responsibilities include news content, newsroom budgeting, hiring employees and editorial control of 3 daily newscasts.-KYEL•A large news operation covering Mississippi and the Southeast Coast. WDAM was named the national number one newscast by Broadcasting magazine. -WDAM
Rick Hoaglund Skills
Rick Hoaglund Education Details
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Embry-RiddleAviation Science -
Embry-RiddleAviation Safety
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Morningside UniversityMass Communications
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Woodbury Central High SchoolGraduation Certificate
Frequently Asked Questions about Rick Hoaglund
What company does Rick Hoaglund work for?
Rick Hoaglund works for Point Defiance Zoo & Aquarium
What is Rick Hoaglund's role at the current company?
Rick Hoaglund's current role is Safety and Security Administrator.
What is Rick Hoaglund's email address?
Rick Hoaglund's email address is ri****@****fic.com
What schools did Rick Hoaglund attend?
Rick Hoaglund attended Embry-Riddle, Embry-Riddle, Morningside University, Woodbury Central High School.
What skills is Rick Hoaglund known for?
Rick Hoaglund has skills like Emergency Management, Program Management, Airlines, Training, Airports, Aviation, Flight Safety, Aircraft, Technical Writing, Commercial Aviation, Policy, Flights.
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