Mac system provisioning and desktop engineering; high-level troubleshooting and research for Apple Technologies. Maintain Mac configurations with Casper Imaging, software distribution and configuration with installers, scripting, policies and Configuration Profiles; Maintain Apple Software Update Server and Netboot servers, Mac client integration into an AD environment.

Managed Apple servers, labs and kiosks, software distribution, custom installers for Mac users, AppleCare escalation and platform planning and problem resolution, AppleScript, bash shell, perl.Through 11 years at Harvard I also acted as the lead Mac specialist for FAS, Harvard's largest department.

Managed Apple servers for the schools largest department. Set up and managed automated software distribution system for Macintosh labs and kiosks serving all Harvard undergraduates. Created custom installers for all FAS-distributed Macintosh software & wrote many scripts (AppleScript, bash, Perl) for Mac servers, labs & kiosks and to supplement installers. I was the primary technical source to the entire department for questions on Apple technologies.

Some staff management; coordinated a large conference; reorganized purchasing process and established better coordination with other departments.

Took on a leadership role during a transitional period as Instructional Technology merged with the Library; supervised newly merged Media and IT groups, reporting to Head Librarian.

Responsible for a number of Mac and DOS/Windows labs across campus (hardware, software, staffing & staff training, networking & other troubleshooting; Managed 2 FT staff and 35 Lab Assistants.

Responsible for a number of Mac and DOS/Windows labs across campus (hardware, software, staffing & staff training, networking & other troubleshooting; Managed 2 staff, ~30 Lab Assistants

Supported PCs and a few Macs for staff across two campuses; troubleshot desktop and printer issues and offered ad-hoc on-site support and extended department workshops; coordinated vendor support.

Taught computer programming with a focus on exploring Math concepts and programming projects in a highly regarded, innovative summer program for High School age girls.

Supported PCs and a few Macs for staff across two campuses; troubleshot desktop and printer issues and offered ad-hoc on-site support and extended department workshops; coordinated vendor support.

Taught computer programming with a focus on exploring Math concepts and programming projects in a highly regarded summer program for High School age girls.

Temporary appointment; taught classes on Instructional Computing, Mathematics (Quantitative Reasoning) for Teachers and preparation workshops for the mathematics portion of the CONCEPT teachers exam in a small, private college.

Taught classes on Instructional Computing, Mathematics (Quantitative Reasoning) for Teachers and preparation workshops for the mathematics portion of the CONCEPT teachers exam in a small, private college.

Conducted workshops as a Teaching Assistant; training and consulting at the School of Education for undergraduates and K-12 students in Computer Literacy, Programming and Instructional Users of Computers in Education. SkillsScripting: AppleScript, Bourne Shell, PerlSoftware Delivery: ViseX, InstallerMaker, client-pull technologies (Radmind, RevRdist)Client/Server Management: Apple Remote Desktop, Parallels Server (VM), Apple Server Tools, ssh, MCX.System Imaging: Carbon Copy, Apple Software Restore, Net Restore,User management: Integrated Macs into a Windows/unix infrastructure with NetInfo, LDAP, Kerberos, Open Directory, Active Directory, BSD passwd file.