Responsible for the day to day planning, organisation and management of cleaning contracts across a diverse range of sites such as schools, leisure centres, offices, factories, tourist attractions.Management responsibility for over 150 staff including cleaning operatives, mobile cleaning teams, site managers, site supervisors, area supervisors, at 60 sites in the north of England.Calculating and quoting for required services to new and existing clients to achieve maximum… Show more Responsible for the day to day planning, organisation and management of cleaning contracts across a diverse range of sites such as schools, leisure centres, offices, factories, tourist attractions.Management responsibility for over 150 staff including cleaning operatives, mobile cleaning teams, site managers, site supervisors, area supervisors, at 60 sites in the north of England.Calculating and quoting for required services to new and existing clients to achieve maximum value.Responsible for the recruitment, selection, training and development of all staff within the Area.Effective handling of all disciplinary issues, staff welfare and completion of all necessary payroll documentation in accordance with company policies and procedures.Personally responsible for all COSHH training across all sites and raising awareness of Health and Safety practices and procedures.Auditing the work of staff on a monthly basis to ensure customer satisfaction and follow up on any deficiencies. Fortnightly reporting to the Senior Management team on all activities within the Area.Project management of large contract with York Racecourse to ensure staff work effectively, efficiently and safely in accordance with the terms of the contract. Show less

+56% Vs Target +80% Vs LYIncreased Store turnover from £200k to £0.5M in first yearDeputised for Retail Operational DirectorInfluential business direction from wholesale to retailorInstrumental in Formulating stocktake procedure for businessFormulated budget systems for stores across company to drive profitSubmitted Business Plans and critical paths to company directorsProject Managed new store openings Rolled out Risk assessments across stores and supported… Show more +56% Vs Target +80% Vs LYIncreased Store turnover from £200k to £0.5M in first yearDeputised for Retail Operational DirectorInfluential business direction from wholesale to retailorInstrumental in Formulating stocktake procedure for businessFormulated budget systems for stores across company to drive profitSubmitted Business Plans and critical paths to company directorsProject Managed new store openings Rolled out Risk assessments across stores and supported Store Manager training across companyWritten and executed service training initiatives across Brand Show less

3.5M turnover Store9000 sqftLine manager for 100 Employees (Including 2 Floor Mangers as direct reports in)Store of visual ExcellanceStocktake 0.2%Took Mystery shops from 43% to 94% in 6 monthsResponsible for all KPIs and solely responsible for recruitment, Service and Team development and all operational elements in store

Area winner of store of the year100% Mystery Shop+46% Vs PlanTop Performing Mega Store in BrandImplementing companywide marketing initiatives, ie. Gonzo TourDeveloping Brand Identify with FVM+100% Vs account Target0.02% StocklossVisibility of self on talent gridStock profiling with Head of Branch MerchandisingVisit ManagementRecruitment and Development of teamMeeting Presentations to Senior ManagementArea and flag ship support / New store… Show more Area winner of store of the year100% Mystery Shop+46% Vs PlanTop Performing Mega Store in BrandImplementing companywide marketing initiatives, ie. Gonzo TourDeveloping Brand Identify with FVM+100% Vs account Target0.02% StocklossVisibility of self on talent gridStock profiling with Head of Branch MerchandisingVisit ManagementRecruitment and Development of teamMeeting Presentations to Senior ManagementArea and flag ship support / New store openings Show less