Richard King Email & Phone Number

Faversham, GB

Faversham, Kent, GB

Faversham, Kent, GB

• A supplier facing role resolving issues in a highly complex environment. Maintaining a professional “cost and service” driven relationship with our logistics partner, whilst keeping a strong daily working relationship.
• Resolve, improve or highlight operational issues at local site/depot level
• Improve outbound delivery efficiencies and OTIF
• Drive the 3PL to meet key business needs such as accurate and timely podding.
• Control cost of warehouse and fleet operations, working with our 3PL to eliminate waste.
• Check the 3PL is meeting KPI targets, industry best practise and regulations.

Faversham, Kent, GB

• Managing customer service team and responsible for logistics operation via 3PL. Responsible for 100% order intake and service level performance of call centre across all sales channels. Measurement and management of.
• Day to day leadership and management of the Customer Services Team.
• Provide and promote a professional, high quality, customer focused service to all accounts.
• Liaison with all customers, Shepherd Neame management and other departments to ensure that high standards of service are achieved.
• Establish, develop and maintain effective working relationships to ensure a ‘one team approach’.
• Oversee team to resolve delivery errors, rolled orders and failed orders

Faversham, Kent, GB

Shepherd Neame is Britain’s Oldest Brewer, based in Kent since 1698.Producing brands such as Spitfire, Masterbrew, Whitstable Bay, Asahi, Singha & Samuel Adams. Selling into national retailers and our own estate of 360 pubs £140M turnover. Managing supply chain team. Responsible for product availability 99.5%.

London, GB

Entrepreneurial soft drinks business, brand sold in 40+ countries.Sole responsibility for end to end supply chain, a "hands on" role.Key focus on cost reduction & time/quality of service.Full cost of goods & OTIF responsibility.Developed close relationships with suppliers and customers.Business process improvement, full cycle from order intake through to.

Bellevue, WA, US

One of the largest mobile telecom companies in the world.Prepay & Data Planning ManagerPlanning and forecasting sales of prepay and data mobile phone tariffs.Ensuring high visibility/understanding of targets and assumptions to key business heads.Key Measures: Sales forecast accuracy & sales acquisition cost.Developing links to sales, marketing and.

Chicago, IL, US

A premier international food company, with number-one and two brands in more than 50 countries.UK Demand Manager - Frozen & Chilled / Infant FeedingResponsible for delivering an accurate, agreed and timely demand forecast to sales/manufacturing/finance.Improved accuracy & visibility of a ‘high sku/volume’ forecast.Integrated Supply/Demand process across.

A specialist project management consultancy based in London, giving change management advice to blue-chip fortune 500 companies.CLS Services predominantly (Also CSFB & Deutsche Bank).Consultant Project Manager for a major banking initiative.Responsible for key programme scoping and milestone adherence.Daily project control incorporating close liaison with.

Swindon, Wiltshire, GB

Operations Planning Manager Nov 99 - Nov 00Full factory planning and order fulfillment responsibility.Managed the factory planning/scheduling team, developed them to make informed decisions.Key Measures: On time delivery/Lead time/Production Cost.Developed capacity planning mentality through to factory managers & purchasing.Devised demand planning rules.

Bsc (Hons) 2:1, Engineering Management

Education record