Design lead for the AI/ML developer experience supporting Apple Intelligence.

Led MVP VoIP and cybersecurity solutions for AT&T’s innovation team.Designed a VoIP solution MVP for a marketplace where business customers can buy and provision services online.Identified additional areas of impact within the customer experience, which created new ways to innovate AT&T business services, creating additional products/services.Simplified the way enterprise customers buy and use AT&T services by replacing many manual, disparate processes with a new automated and streamlined digital interface.Identified unmet user needs where small business customers were more likely to choose cellular over VOIP.Created 24 features for the VOIP product page, service wizard, order configuration, and admin portal.

Shipped three AIoT solutions for large, industrial businesses.Led design for the BrightAI platform which included portal solutions for engineers and admins, and the ML Development Studio where engineers can train and deploy AI models at scale.Created data labeling and model training features for the ML Development StudioSynthesized data from research which informed product principles for the platform.Helped write requirements documentation, getting alignment on priorities and features with cross-functional partners.

Created three SaaS products and internal tools for cloud-based data storage provider.Designed enterprise solution for alternative investments, increasing usability and performance.Created solutions for the support admin portal, admin portal, and investor portal, which supported 32 product features, resulting in an increased subscriber rate.Assisted in implementing the new design system, acting as a bridge between product design and design systems, supporting over 10 products.Designed a unified ops portal for Tech Support to troubleshoot and address customer issues, creating more efficient client communications by centralizing client usage data, and reducing resolution time.

Mentored UI/UX students enrolled in Thinkful and Bloc immersive design courses.

Designed enterprise and consumer fintech products for leading market data provider.Reworked site architecture to align with core business priorities to improve the ease of navigation and streamline content to better serve our market data subscribers, resulting in an increase in the market subscriber rate.Increased transparency in the open market by organizing securities into three markets, resulting in an increase in verified company profiles.Designed a stock screener which supports data for over 17,000 securities.Established common components and patterns across products, promoting ease of use and consistency throughout, creating a better user experience.Designed a compliance product for brokers to perform due diligence on listed securities, increasing transparency and trust in the market by providing the most relevant data and analytics for customers to make informed trading decisions.Established innovative and intuitive ways to display data-dense content on large and small screens, by prioritizing information and using interactive visualizations to present complex data in a visually appealing and digestible format.Designed a first-time mobile experience.

Designed acquisition touchpoints for Today, NBC News, and MSNBC.

Designed and developed the company website and style guides for four digital products.