Rick Jarrell Email & Phone Number

Denver, CO, US

SimpleSUB Water helps multifamily communities monitor water usage, fairly bill residents, and automate water utility cost recovery. I lead sales, marketing, and product.

Golden, Colorado, US

• AbsenceSoft is a leave and accommodation management software provider for HR teams with large, distributed workforces.
• Led product and GTM strategy, including market research, pricing analysis, and customer segmentation supporting $20M+ ARR.
• Launched HIPAA-compliant business intelligence product, collaborating with a 20-person team of engineering, customer success, and product marketing; increased new feature adoption by 50%.
• Established product launch strategy and KPIs, gathering buy-in from executives and team leads

Mountain View, WY, US

• Bootstrapped transcription SaaS mobile apps for deaf and hard of hearing.
• Owned customer growth and retention, introducing new acquisition channels and pricing strategy experiments; increased trial conversion rate by 40% and NRR by 54%.
• Developed new strategic partnerships with industry leaders; generated 70% ARR growth from new revenue streams and secured acquisition at 10x multiple.

San Francisco, CA, US

• UCaaS platform with voice and multimedia messaging, real-time location intelligence, and workflow automation for field service teams.
• Launched dispatch and location intelligence products, working closely with customers in transportation and hospitality to design from concept to launch; secured first $1M ARR, and $29M Series B.
• Designed voice and location-based workflows, using NLP engines to transcribe voice-to-text, training on 3rd party data, and integrating with customer APIMs; converted $400k in enterprise pilots.
• Owned roadmap, backlog, and feature rollout for two product teams of 10 engineers and 2 UX designers across web, mobile, and services; increased 90-day retention rate by 40% and NRR by 2x to 54%.

New York, NY, US

• Questex is a B2B digital media and events company with 2M+ MAU across verticals including hospitality, travel, healthcare, and technology.
• Promoted to establish and lead a 3-person team, creating new roles and defining career development plans; promoted direct report as my replacement upon departure.
• Led a 25-person team through customer data platform development and implementation with 2M MAU and $20M ARR, integrating Salesforce, Marketo, and Oracle Financial; supported 20% ARR growth.

New York, NY, US

• Led project management, vendor evaluation, selection, and implementation for marketing automation and inventory management solutions; reduced annual SaaS spending by 25%.
• Migrated email marketing, business operations, and accounting operations to new SaaS tools.

Arlington, Virginia, US

EdTech platform offering online degrees in partnership with top tier universities. Established and led a 3-person team of email marketers supporting 12 different education programs.

Master Of Business Administration (Mba)

Bachelor Of Science, Finance