Manage the development, design, documentation and implementation of training programs for the Mercedes Procurement North America Group at MBUSI. Analyze the effectiveness of the training programs via feedback and interactions within the MP purchasing, capacity management and supplier quality engineering business teams.

Coordinate Mercedes-Benz USI Operations, Quality, Maintenance, Supplier & Design Engineering in the resolution of production issues related to the American production debut of the C-Class luxury sedan.

Leads and manages the creation of technology platforms, web strategy and business models for NFPs and SMBs focused on education and employment skills. Provides tactical solutions for implementation of strategic goals. Develops original software, media and information products for multi-platform delivery.

Improved customer end-to-end cycle time through packet verification and testing through TTMS. On-going coordination with Performance Cluster Managers and Induction Team Leaders to achieve 0% oversampling and 100% call reporting.

Managed material flow, part racking and containerization, lean initiatives, and metric definitions for C175 Engine platform.

Implemented a ISO/TS 16949 compliant QMS concurrently with a WMS for the global distribution center. Integrated packaging and labeling standardization, root cause and corrective action resolution improvements, and business process efficiency and customer response time improvements.

Led WMS software Implementation Team to 10 national distribution centers. Process-mapped, identified process waste, and re-allocated resources. Managed the development of an enterprise-wide technical document database and knowledge management system. Implemented PCBs, STARS, Crosby, Six Sigma, EQS, IIP, WMS and Lean. Managed a just-in-time part sequencing and warehouse dock operation. Maintained 100% customer up-time, performed personnel and operational audits on quality, safety and operational productivity. Provided problem resolutions to customer inquiries through process improvements, documentation, training and policy evaluations.

Six Sigma Project Manager of FAA certified components for the Global MRO Team. Integrated Lean, Six Sigma and eBusiness methodologies. Focused on divisional scrap reduction, value-stream mapping, digital customer communications, business intelligence and supply chain management.

Managed internal logistics and external supply chain for multiple product lines. Reviewed and approved PPAP, PFMEA’s and engineering design changes, requests for new and existing products and components. Improved product packaging, conducted Tier 1 and 2 supplier reviews, and ISO/QS9000 audits.Managed production equipment up-time, cycle-time reduction, skills trades coordination, ergonomics improvements, safety and error-proofing measures. Conducted production capability studies, prototype industrial engineering layouts, and new fixture and machine designs for existing and incoming equipment.