Cultivate current and potential relationships to grow major and planned gifts to support Advancement fundraising priorities and to accelerate the mission of the College.Assist with marketing strategies and sponsorship cultivation for the Guilford College Bryan Series, Guilford Dialogues, Guilford College Business Summit, and the Guilford Forum.Develop corporate relationships with area businesses to enhance the student experience by developing ways for companies to be involved with the student experience and education. Also cultivating ways our students can be involved with the business community through internships and engagement.Conduct market research and development for the adult and continuing education population at the College.

Cultivated current and potential donors in efforts to grow major and planned gifts to the College to support Advancement fundraising priorities.Assisted with marketing strategies and sponsorship procurement for the Guilford College Bryan Series.Conducted market research and development for the adult and continuing education population at Guilford.

Executed objectives by helping clients navigate financial decisions with informed recommendations to improve their situation. Took on project manager role through report analysis, tracking and coordinating objectives and activities, and by streamlining processes while meeting deadlines. Provided subject-matter-expert support to determine appropriate financial solutions based on dedication to learning client’s needs, product offerings, and benefits to client. Exceeded expectations for quality loan submission standards and client satisfaction survey results by providing superior service and attention to detail.Followed federal and state government regulations for loan origination and underwriting.

Created meaningful relationships with national sales centers to enhance distribution of educational materials and activities which emphasize improvement in quality of life for seniors, their family and caregivers.Actively participated in the planning of educational seminars, delivered presentations, and managed event marketing booths. Analyzed data pertaining to existing customer base and identified opportunities for additional growth.Cultivated and maintained effective business relationships with executive decision makers.

Created and led training sessions promoting cross-collaboration between departments. Developed and implemented processes resulting in improved efficiencies, increased profitability, and on-going customer satisfaction.Established clear measurable expectations, held team accountable by monitoring and maintaining standards, and motivated to optimize performance. Supported and enhanced execution, productivity, and performance of company initiatives ensuring expectations were exceeded. Implemented strategies that impacted market share and company direction. Collaborated with all departments in responding to RFPs and tracked outcomes.Managed all operational and sales aspects of tradeshows including setup, scheduling, prospective client interactions and event expectations.

Facilitated the recruitment and expansion of business partners by identifying opportunities, relationship building, contract negotiation and subsequent integration. Provided guidance and wrote business plans focused on optimal performance, revenue generation, and increasing ROI. Streamlined efficiencies to 100% accuracy in operational channel reviews by mentoring team and holding accountable for compliance of operational policies and procedures. Proficiently motivated, coached, and trained a team of account managers to develop solid relationships with business partners while making informed recommendations for improvement in their marketing, advertising, and development strategies.Analyzed data, reports, and performance outcomes and interpreted into understandable and meaningful reports. Developed resources and presentations around the technology of products and services offered and how they meet client’s needs. Previous Verizon Positions Beginning in 1993:Sales Manager – Retail DistributionCustomer Service ManagerLocal Market ManagerDealer CoordinatorCustomer Care Representative