Rick Minkkinen Email & Phone Number

Surprise, Az, Us

North Richland Hills, Texas, Us

A Few of the carriers we work with:Health Insurance sales for small business group and individual Coverage with Blue Cross/Blue Shield/Aetna/Healthnet. Medicare sales through Humana, Aetna, Blue Cross, United HealthLife Insurance through Minnesota Mutual and ING Term, Whole, and ULRetirement Planning through Minnesota MutualLTC through Genworth FinancialDisability Insurance through Health markets and Family Heritage.Covered California Certified.

Customer Service Manager with a track record of managing a wide variety of customer service issues quickly and efficiently

Minnetonka, Minnesota, Us

Managed twenty employees in day to day operation and production in the completion of customer contracts.Oversaw employees in achieving company matrix’s.Create and maintain my department’s budgetManaged the ordering of product and cost controlResponsible for creating customer reportsFielded service department phone callsScheduled drivers for route assignmentsHandled the scheduling of vacation’s and created holiday schedulesResearch account problems and oversaw inventory control in accountsHelped Customer Service Representatives on accounts receivable and to help achieve sales goalsDealt with customers on complaints and problems to find resolutionHeld driver meetingsRide along with Customer Service Representatives, training and looking at opportunities to sell new items and catalog/direct sales on existing customers.Worked with the Customer Service Representative’s to find sales leads by canvassing new business or competitor accounts within their territory.

Delivery of product to current customersMaintain proper inventoriesInteract with customers to resolve customer need and issues

Charter Bus DriverSchool Bus DriverDispatcher

Business Administration And Management, General

General Studies

Education record