- Achieved Quality Superstar recognition for 98% to 100% Quality Listening scores.- Voted co-lead of unit-based team by peers- Drove unit-based team goals.- Assisted team to move from Level One Unit Based Team to Level Four by increasing and driving improvement projects.- Contributed to special projects and led team meetings.

• Provided marketing and sales solutions to B2B and B2C clients in a variety of industries.• Analyzed clients’ marketing content, strategies, programs and sales tools.• Presented and implemented recommendations for increased effectiveness.• Designed, built and edited client websites, electronic and print content.• Sold clients’ products and services to retail and corporate clients via direct sales, direct marketing campaigns and events.• Guided clients in the planning of events, recommending and incorporating best practices to ensure events ran excellently.• Managed projects from initial sale through service delivery.• Drove repeat clients and referral business through outstanding event performance and networking.• Consistently cultivated and received positive survey evaluations and reviews.

- Sold and marketed ERP software, professional services, and hardware solutions to customers in the retail hardware industry.- Named a FY2010 Star Performer for achieving over a 30% lease capture rate.

• Founded marketing department for IT services provider with high profile Silicon Valley clients.• Responsible for the unity of messaging across all company content.• Developed and executed marketing plans targeted at organizations across several industries, including Facebook, Google, eBay, Cisco and Kaiser Permanente.• Drove rebranding initiative: content and corporate identity system redesign, refinement of mission/vision/value proposition and branding of service offerings.• Re-launched corporate website through concept, design and launch phases and ongoing expansion.• Co-wrote RFI and RFP responses for managed service engagements.• Produced sales tools: capabilities profile targeted to CIOs, service offering spec sheets, quarterly newsletters for clients and employees.• Managed incorporation of rebranded identity into interior design during expansion into larger corporate headquarters.

• Rapidly learned iNet product line and consistently exceeded quota: Calendar Year 07 (121%), Q4 FY 07 (149%), July 07 (164%), Sep 07 (174%), Dec 07 (179%).• Achieved a lease capture rate of 76% in July 07 and 62% in August 07 by leveraging the financing team’s resources to close deals.• Proactively networked with Activant Direct’s Livermore, Austin, and remote account managers to build relationships and create opportunities for iNet and Activant Direct sales.

• From January – November 2006, ranked #1 in overall sales volume in the Western Region and Northern California division.• Sold over $5.8 million in new accounts in 2006.• Provided stellar customer service by identifying customer needs to determine best product recommendations.• Acting sales manager for four branch offices and served as acting district manager encompassing eight offices. Supervised a total of six sales professionals.• Developed and delivered sales trainings, cluster training sessions and mentored new account executives.

• Coordinated direct mailings (selected lists, sourced vendors, managed projects from creative phase to letter shop work).• Worked with list brokers to select target consumer lists for direct mailings, drawing from magazine lists, purchasers from other catalogs, and the house list and managed the appending of source codes for campaigns.• Managed the design and production of a variety of print projects, including boxed packaging, food cartons, labels, sales order forms, brochures, direct mailers, and diet plan instructional booklets, • Attended press checks to ensure accuracy of color, image registration, and print quality.

• Launched marketing department for baking equipment manufacturing firm (dba Baking Machines) and baked goods production company (dba Bay Star Baking Co.)• Responsible for the production and continuity of all marketing projects (print, web, direct mail, collateral, and video) during expansion into second production facility and acquisition of two dealers, adding several dozen new products over a two year period.• Drove key marketing areas, including: product marketing, web development, direct marketing, sales collateral production, publicity/PR, channel marketing and trade shows.• Planned, staffed and managed department of six inside sales coordinators to assist field sales representatives, dealers and sales executives with sales tools and proposals.• Established and managed budgets, sourced new vendors and implemented cost-cutting strategies while maintaining or increasing marketing project effectiveness.

• In product management role, collaborated with product development and creative teams to produce and mail annual school supply dealer catalog.• Contributed to production and mailing of ‘Play n’ Discover’ Catalog, repurposing selected products for direct-to-consumer mail order purchase and targeted at learning toy retail market (including Zany Brainy, The Sharper Image, and Learningsmith).• Wrote copy, proofread, and managed print projects designed by in-house graphic designers.