Rick Morgan Email & Phone Number

Oceanside, CA, US

Greater San Diego Area

District Manager- Overseeing a group of 9-11 franchised and corporate stores- Consult, influence and lead store managers and franchisees to develop, execute and update operational plans and strategies, including merchandising, fresh food concepts, fuel sales, guest experience and and store operational infrastructure - Monitor and ensure accountability for.

San Diego And Orange County

• Implemented, ensured compliance with company policies, procedures and safety protocols.
• Developed Fleet Maintenance, Training and HR Programs.
• Created, managed pricing guidelines for potential bid projects.
• Monitored, managed contracts and relationships with Construction and Utility Company clients.
• Responsibility of overall direction, coordination and evaluation of all field and office staff members.
• Developed, maintained operational plans to include labor hours and production costs.

San Diego Office

• Identified and evaluated potential new business opportunities for AbilityOne Products and Services.
• Initiated and developed productive client relationships in multiple functions (e.g. R&D, production, procurement, marketing, quality, regulatory affairs) at multiple levels (project manager, manager and occasionally.
• Participated in and lead cross-functional teams to execute on client opportunities that include legal, manufacturing, marketing, R&D, etc.
• Developed pricing proposals for large, complex, often multi-year deals and contracts.
• Understood, monitored and managed contracts and relationships with Federal and Commercial clients.
• Coordinated technical support to determine client needs, responded to inquiries, and resolved problems in a timely fashion. Investigated product issues and ensures satisfactory resolution of customer complaints.

• Identified and captured new business with Commercial Contractors, Small to Large Businesses, DoD, Federal Contracting, Energy Service Companies (ESCO’s), Municipalities, Colleges and other prime targeted customers.
• Planned, implemented and contributed to the overall marketing performance by identifying new opportunities, developing existing opportunities and pursing opportunities to close orders and obtain contract awards.
• Compiled knowledge on competitors' products and market position in order to build a forward thinking strategic plan.
• Contributed to strategic planning process by providing inputs regarding future market opportunities and customer needs.
• Developed and implemented comprehensive databases to record, track media, community relations requests, queries, contacts & target audience analyses.
• Detailed knowledge of Commercial, DoD and Federal Contracting Processes.

• Managed day-to-day operations of over 150 annual publishing projects and 75 employees from the corporate office and the national sales team.
• Ensured contractual obligations were met for 80 government & commercial projects.
• Increased Brand / Product awareness, market share & profitability, while also providing decisive leadership to help drive organizational changes and productivity improvements within the company.
• Responsibility of project managers & contracts ranging from $500,000 - $6,000,000.
• Conducted meetings to discuss projects, assignments, strategies, and improvements.
• Liaison for conflict resolution between customers and all departments.

• Managed 6 offices located in Orange County with a minimum of 30 representatives.
• Coordinated and worked closely with other offices to achieve optimum time management and office efficiency, with the ultimate objective of making Office, Regional, and District goals.
• Conducted individual counseling and coaching for managers and representatives.
• Trained approximately 40 representatives from highly diversified backgrounds.
• CRM database management / Sales systems implementation: Software database experience, personal production formulation and coaching sales techniques.
• Quarterly and Yearly evaluations of team member’s strengths weaknesses.

Bachelor Of Science, Business Marketing

Business Administration And Management, General

General Educational Courses