Rick Morgan Email & Phone Number

Oceanside, Ca, Us

Greater San Diego Area

District Manager- Overseeing a group of 9-11 franchised and corporate stores- Consult, influence and lead store managers and franchisees to develop, execute and update operational plans and strategies, including merchandising, fresh food concepts, fuel sales, guest experience and and store operational infrastructure - Monitor and ensure accountability for all aspects of store operations, providing advice, coaching and assistance to store management - Directly supervise corporate store managers and team members - Ensure key processes and plans are in place through weekly store visits, store evaluations and data analysis - Analyze financials, as well as category sales to identify opportunities to grow in-store profitability - 2017 Performance Award - Southwest Field Consultant Rookie of the Year- Field Consultant of the Quarter - 4th Quarter 2016

San Diego And Orange County

•Implemented, ensured compliance with company policies, procedures and safety protocols.•Developed Fleet Maintenance, Training and HR Programs.•Created, managed pricing guidelines for potential bid projects.•Monitored, managed contracts and relationships with Construction and Utility Company clients.•Responsibility of overall direction, coordination and evaluation of all field and office staff members.•Developed, maintained operational plans to include labor hours and production costs.•Established production and quality control standards, developed budget and cost controls, and obtained data regarding types, quantities, specifications of services ordered.•Provided guidance to the development of process planning, including personnel requirements, material requirements, and tool/equipment needs. All to ensure optimum production and proper utilization of human resources, vehicles, machines and equipment.•Reviewed production and operating reports, directed the resolution of operational and maintenance problems to ensure minimum costs and prevent operational delays.•Developed immediate and long range business goals and objectives. Determined responsibilities of all assigned organization and staff positions to accomplish business objectives.•Analyzed all company activities, costs, operations, and forecasted data to determine company progress toward stated goals and objectives.•Developed strategies for establishing partnerships and business relationships to market services.•Forecasted demand for services based on market research and consumer trends.•Managed negotiations, contract development, and due diligence of business development projects.•Responsible for supporting a positive, professional, team-oriented, harassment-free work environment by understanding and complying with the Employee Handbook and Safety Policy/Manual and all Human Resources policies, and by demonstrating the Company’s values and being a role model for the Company Brand.

San Diego Office

•Identified and evaluated potential new business opportunities for AbilityOne Products and Services.•Initiated and developed productive client relationships in multiple functions (e.g. R&D, production, procurement, marketing, quality, regulatory affairs) at multiple levels (project manager, manager and occasionally executive levels), as necessary.•Participated in and lead cross-functional teams to execute on client opportunities that include legal, manufacturing, marketing, R&D, etc.•Developed pricing proposals for large, complex, often multi-year deals and contracts.•Understood, monitored and managed contracts and relationships with Federal and Commercial clients.•Coordinated technical support to determine client needs, responded to inquiries, and resolved problems in a timely fashion. Investigated product issues and ensures satisfactory resolution of customer complaints.•Planned, managed and executed business development related activities in support of federal and commercial customers to meet the goals and objectives of NIB.•Identified, assessed and qualified specific customer requirements aligning with NIB and Associated Agency Capabilities on a continual basis, with the purpose of meeting or exceeding NIB’s annual product and services growth goal targets.•Developed and executed a multi-level customer engagement strategy to effectively promote the Products and Services capabilities of NIB Affiliated Agencies, resulting in a developed pipeline that support NIB corporate goals and objectives.•Executed strategic teaming strategies and fully executed numerous NDAs’ and Teaming Agreements with Large Business, Small Business, 8(a) Certified, etc.•Worked closely with Non-Profit Agency Leaders and Business Development Personnel to promote Products and Services.•Conducted AbilityOne Presentations/Trainings to Commercial and DoD decision making personnel.•Attended and Exhibited at Conventions/Events Nationwide to promote the AbilityOne Program.

• Identified and captured new business with Commercial Contractors, Small to Large Businesses, DoD, Federal Contracting, Energy Service Companies (ESCO’s), Municipalities, Colleges and other prime targeted customers.• Planned, implemented and contributed to the overall marketing performance by identifying new opportunities, developing existing opportunities and pursing opportunities to close orders and obtain contract awards.• Compiled knowledge on competitors' products and market position in order to build a forward thinking strategic plan.• Contributed to strategic planning process by providing inputs regarding future market opportunities and customer needs.• Developed and implemented comprehensive databases to record, track media, community relations requests, queries, contacts & target audience analyses. • Detailed knowledge of Commercial, DoD and Federal Contracting Processes.

• Managed day-to-day operations of over 150 annual publishing projects and 75 employees from the corporate office and the national sales team.• Ensured contractual obligations were met for 80 government & commercial projects.• Increased Brand / Product awareness, market share & profitability, while also providing decisive leadership to help drive organizational changes and productivity improvements within the company.• Responsibility of project managers & contracts ranging from $500,000 - $6,000,000.• Conducted meetings to discuss projects, assignments, strategies, and improvements.• Liaison for conflict resolution between customers and all departments.• Implemented cost-reduction initiatives that resulted in $1.5 million in annual savings through reduced contract requirements.• Formed marketing strategies that resulted in the acquisitions of new contracts with a retention rate of greater than 95% on all existing contracts. • Served as primary point of contact for more than 95 military and community publishing projects from initial production scheduling to final product delivery.• Developed and managed production schedules and workflow between the customers, production department, sales teams & shipping.• Created opportunities with current and potential clients through continuous contact.• Ensured company compliance with Federal, State, Department of Defense & (FAR) Federal Acquisition Regulation standards.

• Managed 6 offices located in Orange County with a minimum of 30 representatives.• Coordinated and worked closely with other offices to achieve optimum time management and office efficiency, with the ultimate objective of making Office, Regional, and District goals.• Conducted individual counseling and coaching for managers and representatives.• Trained approximately 40 representatives from highly diversified backgrounds.• CRM database management / Sales systems implementation: Software database experience, personal production formulation and coaching sales techniques.• Quarterly and Yearly evaluations of team member’s strengths weaknesses.

Bachelor Of Science, Business Marketing

Business Administration And Management, General

General Educational Courses