Rick Pelham Email & Phone Number

Purpose: 1. Accelerate the deployment of connected home and office automation technologies in the residential and light commercial markets. 2. Explore and employ automation technologies with a medical and life safety focus in the senior residential populationExperience:*Consultation, Design & Implementation of Smarthome Technologies*Consultation, Design & Implementation of High End Home Theaters

Mcdonough, Ga

McDonough Animal Hospital AIS Contracted Project Manager 03/2013 – 09/2013 Project: Modernize a $1M per year company’s IT and Physical Security Functions Worked directly with CEO and CFO to establish plan and budget Coordinated Software Conversion, Training and Cutover Replaced all (10 year old) Network Wiring, Converted LAN to TIA-568B Assessed, Updated and/or Replaced Desktops, Laptops, Server & Server OS Assessed and Replaced all Data/Telecom Wiring (in-house wiring) Replaced Router with Dual WAN Router for Failover; Implemented Manageable Switch – separating differing departments via VLAN; Implemented WiFi using SSID for Company and another for clientele. Implemented Server OS Domain; First Time End-User Username and Password Implemented both Local and Cloud based Backup Configured all Printers to Network OS Management for entire facility access. Introduced and Activated IT Best Practice Standards.

Greater Atlanta Area

Currently planning all IT related functions in the relocation of Point University from East Point, GA to West Point GA. Planning includes vendor identification, interviewing and selection for new campus build out including all remote locations throughout the state of Georgia.

Atlanta, Ga

Contract IT Specialist to augment and assist in the development and growth of the IT organization. Staffing, Infrastructure, Help Desk and remote location development.

Managed the Infrastructure component, managed Help Desk and Technical Support team; Worked with the Development Group to design and implement a Help Desk application based on Help Desk/Support best practices; Worked with call center management to identify best TelCom based call center technology; collaborated with department management in an effort to launch and benefit from Business Intelligence procedures; Worked to establish open lines of communication with each manager and above for smoother and faster Service and Support.

Managed a $3+M budget; accountable for $5M in equipment inventory. Responsible for an enterprise Network spanning 6 states, 2 off-shore locations, 30 servers, 900 network devices and 400+ remote/traveling users.-Consolidated Infrastructure Management, Server and Desktop Support, Application Development & Support, and R&D Departments into a single organization.-Introduced and implemented rigid Project Management methodologies, affecting standards and significantly improving systems integration.-Implemented cost controls and ROI justification, significantly improving department budget.-Managed Desktop, Notebook & Server OS migrations.-Reduced voice & data telecom costs 18% through cost awareness campaign.-Managed Asset Tracking system for all IT responsible equipment.

Implemented project management methodologies including: bid process, equipment receipt/testing, delivery/installation, client training, and post installation support.-Telecom (Voice) Update Project: Standardize corporate voice systems. Convert all to PBX/Key systems to Nortel and Norstar-System Replacement management for end of life equipment-Provided leadership of Voice/Data infrastructure (PC's, Mac's, Servers, LAN's, WAN's, PBX's, Key Systems).-Standardized all Telecom solutions (PBX, Key Systems, and SLA's).-Negotiated contracts with ATT, MCI, GTE, BellSouth, IBM, Compaq, and 3Com.-Negotiated leases for PBX, Key System, WAN equipment, Servers, and PC's.-Reduced total cost of ownership by implementing Enterprise Monitoring and Management solution (CA UniCenter).-Project Manager for Data Reliability solution including server high-availability and overhaul of backup strategy.-Project Manager investigating and managing circuit conversion from Point-to-Point to Frame Relay.-Project Manager to convert enterprise from Novell to NT, cc:Mail to MS Exchange and Win 3.1/95 to Win XP.-Researched and migrated to Computer Associates Advanced Help Desk.

Developed technician pool to support clientele, devised training program to standardize administrative and operational function, provided direct support to clients with non-positive feedback of company techs, began an upsell program via techs to broaden company revenues.

Managed Aviation asset requirements for unit transportation and training.

Left College As A Junior, Business Administration And Management, General

High School Graduation - 1/2 Year Early, Standard Courses

Got a High School diploma, first string Football, first string Wrestling, first string Track (relay & hurdles). Plus - enjoyed Europe.

Freshmen And Sophmore Years Prior To Relocating To Heidelberg, Standard High School Studies