Rick Place Email & Phone Number

Edmond, Oklahoma , Us

TPG Partners is a unique provider of Retail Optimization Services. We know smart technology and its place in the Retail world, and we can help ensure your success.TPG Partners (TPG). TPG is a team of veteran Distribution and Supply Chain experts that has a 30-year legacy of partnering with clients to help them achieve and grow their business goals through package selection and implementation, integration services, program and project management, and strategic business consulting. How do we do it? We have extensive experience in retail, merchandising, logistics, supply chain and financial systems. We have successfully implemented system integrations with over 100 organizations across Manufacturing, Wholesale, Distribution, Retail and CPG.Diligent project manager offering a proven record of success leading all phases of diverse technology and business projects. Experienced working on projects resulting in process improvements, business functionality changes, and application systems implementations. Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains. Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams. Expert in agile and waterfall project management methodologies. Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.Solutions-driven business analyst with experience leading cross-functional teams in the development, documentation and delivery of process innovations and improvement driving the attainment of business goals. Lead business process and workflow mapping/analysis using data capture and modeling technologies, methods and tools. Analyze business, user and technical requirements for proposed SaaS, web-based and system solutions.

Kingston, New Hampshire, Us

Served customers by identifying their needs and engineering adaptations of products, equipment, and services in the tube processing manufacturing sector. Identified current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements. Provided product, service, or equipment technical and engineering information by answering questions and requests. Prepared cost estimates by studying all related customer documents, consulting with engineers, architects, and other professional personnel. Determined improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment and engineering or proposing changes in equipment, processes, or use of materials or services.Gained customer acceptance by explaining or demonstrating cost reductions and operations improvements.

Led a global SalesForce implementation team for MetLife’s Property and Casualty division. Met aggressive schedule and budget constraints, achieved 100% of MetLife’s business requirements. Integrated batch and real time sales lead feeds from multiple applications, which then triggered requests for quotes. Project was successfully rolled-out to all users within the division two months ahead of schedule, exceeding management’s expectations.• Strategic manager in iGate’s Customer Relationship Management organization. Leverage implementation and integration expertise to help customers extract maximum value from CRM investments.• Oversee a range of IT initiatives and projects for iGate client MetLife in their Property and Casualty and EXPAT divisions.• Use Agile-based methodology to manage four concurrent global projects.

Engaged as a Business Analyst \ Scrum Master for Measured Progress in Dover, New Hampshire. Measured Progress is an industry leader in the development of customized, K–12 student assessments for schools, districts, and states as a “boutique” assessment firm. Responsible for business analysis activities associated with the development of an external customer facing Interim Assessment Portal using an Agile development methodology. Conducted the eliciting of business requirements for the building delivery and scoring of computer or paper based assessment testing. Worked with the team for planning the development of the assessment testing which the planning included the following elements: - Business Vision/Technology Vision- Risks and Parking Lot- Governance/ Communication plan- Story List - Functional and Integration- Architecture Vision/Diagram- Release plan- User Interface Design strategy and plan- User personas and goals- Story MapCreated user stories with narratives for describing to the Business Owners the requirements for each component with acceptance criteria Conducted the eliciting of business requirements for the distribution and logistics operations that are being moved from legacy processes to the Portal Conducted the eliciting of business requirements for supporting within the Portal the multiple reporting organizational structures used by Measured Progress when reporting activity to their clients Created user stories and use cases for describing to the Business Owners the requirements of the applications Elaborated the business requirements to produce functional specifications that were used by development to enhance the Shipping System Project was delivered on time and exceeded the expectations of the business users

Portsmouth, Nh, Us

Responsible for Business Analysis activities for integrating Bottomline Technologies' e-Invoicing Business Exchange portal with Bank of America's PayMode Payments Portal. Worked with customers on business process changes, requirements definition and configuration management.

Montreal, Quebec, Ca

Responsible for subject matter expertise for retail and distribution business lines. Managed 10+ multiple man-year projects with complete system development life cycle phases for system integration, package implementation and custom applications. Partnering with numerous hardware, software, payment services, and application vendors in implementing robust solutions. Conducted business analysis for a large system integration project merging an acquired company into an existing business, which included changing business process, data conversion and the retirement of obsolete or redundant business processes and systems. • Collaborated extensively with internal sales team to formulate customer solutions and presentation of solution. Organized, managed, hired, and led a 20 member professional services staff. Accountable for contract management, client satisfaction and revenue growth. Responsible for P and L for a $10 million a year services line of business. Augmented project teams with contractors to meet the project deliverable.Managed five system integration projects merging an acquired company into an existing business, which included changing business process, data conversion and the retirement of obsolete or redundant business processes and systems • Managed on-site professional services consultants as well as customer’s staff members charged with assisting the project teams • Participated in the design and development of a Point of Sale product which included back office functions and credit card authorization and settlement• Managed the implementation of a retail ERP with a team of on-site professional services consultants and client’s staff members Managed the custom development of complex application changes required to transform a discount retailer from cost to retail accounting