Product/Operational Leadership - overseeing the end-to-end lifecycle of product releases, ensuring timely delivery and seamless deployment of LTC software solutions.- Release Planning and Coordination: Manage release schedules, ensuring alignment with business priorities and development timelines.- Cross-functional collaboration: Work closely with development, QA, product management, and operations teams to facilitate efficient release cycles.- Quality Assurance Oversight: Partner with QA teams to ensure all releases meet stringent quality standards before deployment.- Risk Management: Identify potential release risks and implement mitigation strategies to ensure successful launches.- Continuous Improvement: Optimize release management processes to enhance efficiency and reduce delivery timelines.- Stakeholder Communication: Provide regular updates to stakeholders, ensuring transparency and alignment across all teams.- Documentation and Compliance: Maintain detailed release notes and ensure compliance with industry standards and company policies.- Tool Management: Utilize and integrate tools like Jira and Confluence to streamline release workflows and automate reporting.- Post-Release Analysis: Gather feedback post-deployment to continuously improve future releases and address any issues promptly.- Support Transition: Facilitate knowledge transfer and handoff to support teams for a smooth transition post-release.

Volunteer Mentorship Panel Advisor - Provides thought leadership and strategic direction to help shape the future of AI education and research.- Advising on curriculum content- Ensuring alignment with industry trends and emerging AI technologies- Work alongside academic and industry experts to ensure that students are equipped with the practical skills and innovative mindset necessary to lead in the evolving field of artificial intelligence.

- Manages a diverse group of project managers, product managers, and scrum masters across the UPMC Enterprises organization, including those involved with web/mobile (iOS and Android) and platform architecture delivery.- Designed and led comprehensive organization-wide engineering development and delivery processes, increasing development efficiency by 25% and reducing time to market by 15%.- Provided leadership for the Project Management and Agile delivery teams, driving advancements in process and strategy that have resulted in a 20% improvement in project deliverable times and a targeted 30% increase in stakeholder satisfaction.- Developed and managed executive-facing business roadmaps and performance metrics, ensuring optimal alignment with strategic goals and helping to achieve year-over-year growth and consumer engagement.- As a manager of Agilists/Scrum Masters, guided data analysis of key performance indicators to ensure valuable organizational planning.- Managed significant budget responsibilities, impacting project budgets over $11 million, and drove fiscal strategies that optimized project funding and resource allocation, targeting an annual reduction in project overhead costs by more than 18%.- Key Project: Defined strategy & led process/project initiatives for the MyUPMC mobile & web health portal.

- Provided a pivotal role in strategic planning and the successful implementation of critical projects, delivering enhanced operational efficiencies and innovation, which led to a 40% increase in overall project process cycle speed and a 20% cost reduction in project execution.- Key Project: Implemented the development & delivery process for an enhanced diagnostic software to reduce healthcare costs by streamlining operations to cut administrative expenses- Elevated project and product value by fostering integrated and sustainable teams, which led to a 30% increase in customer satisfaction and a 15% uplift in project return on investment.- Championed cross-organization team governance, fostering an environment of self-organization and adaptability that improved project adaptability by 50% and enhanced team satisfaction scores by 40%.- Continually focused on augmenting team efficiency and effectiveness, achieving a 20% year-over-year improvement in team output and a 10% reduction in team-related operational waste.- Advocated for Agile process management, ensuring increased transparency for stakeholders, which enhanced stakeholder engagement by 25% and improved decision-making time by 30%.- Key Project: Was a main strategic contributor in designing and managing a cross-platform healthcare application focused on identity management.- Key Project: Led project management oversight for software to improve mammography screening feedback.

- Led the adoption of Agile methodologies, significantly enhancing team performance and project deliverables.- Drove strategic initiatives and removed impediments, fostering a culture of continuous improvement and cross-functional team collaboration.- Elevated project and product value by fostering integrated and sustainable teams.- Championed cross-organization team autonomy, fostering an environment of self-organization and adaptability.- Continually focused on augmenting team efficiency and effectiveness.- Advocated for Agile process management, ensuring increased transparency for stakeholders.

- Enhanced the work environment and added value by implementing targeted Agile process management strategies.- Elevated project and product value by fostering integrated and sustainable teams.- Led strategic planning initiatives and proactively addressed and removed obstacles.- Championed cross-organization team autonomy, fostering an environment of self-organization and adaptability.- Continually focused on augmenting team efficiency and effectiveness.- Advocated for Agile process management, ensuring increased transparency for stakeholders.

- Directed strategic & financial planning for ventures and collaborations by using clear communications and coordination resulting in optimized efficiency.- Defined and executed business strategies, driving growth Agile consulting space. These strategies successfully doubled the contributor base by 33% within the first year.- Oversaw social media content and media strategies through market research and email marketing campaigns to bolster brand visibility and market reach by 15%.

- Founder & Owner - Business Consulting & Real Estate Holdings

- Led business formation and financial management for a startup specializing in team-centric business intelligence software metrics.

Enhanced global eCommerce operations and compliance as a Business Analyst II & Scrum Master Consultant, leading key initiatives and streamlining processes to boost customer engagement and sales through strategic analysis and project management.- Collaborated with Line of Business (LOB) stakeholders on global eCommerce initiatives, leading to a 20% increase in online customer engagement and a 15% growth in global sales revenue.- Key Project: Managed the European Union e-commerce update for fishersci.com that updated the e-commerce platform for fishersci.com, specifically to comply with European Union regulations and related fishersci.com e-commerce global design standardization.- Analyzed technology utilization, proposed cost-effective strategies, and identified and resolved operational constraints. This initiative improved engineering team efficiency by 15%.- Oversaw scrum team processes, coordinating progress reviews and issue tracking.- Engaged in root cause analysis to discern actual user needs.- Conducted interviews to define profit-generating, operationally efficient solutions.

Maintained project oversight and process control over technical implementations for long-term mechanical & manufacturing ventures.- Oversaw technical projects with budgets exceeding $250k per implementation, impacting multi-million-dollar operations.- Managed IT infrastructure, including VM servers, mobile devices, and a disaster recovery site, maintaining an uptime of 99.8%- Led technical deployments, including upgrades to a mobile corporate service system (MobileTech).- Managed website design, SEO, and content updates.- Key Project: Led the conversion and implementation of a cross-functional ERP system for a $100-million mechanical contracting company.

Managed the software development and implementation for a core team of digital & physical consumer-focused applications. - Led technical development for a JAVA-based in-store product-to-consumer management system.- Oversaw point-of-sale application design, programming, and QA planning.- Maintained and upgraded corporate loss prevention software.- Hiring manager for the Retail Applications & Loss Prevention team.- Key Project: Led full-stack developer for point-of-sale purchasing & data validation, increasing system reliability by 50%

- Led mobile development for in-store and mobile applications.- Developed, tested, and maintained mobile inventory management applications.- Supported in-store applications, including loss prevention systems, kiosks, and time entry tools.- Validated hardware and software systems for in-store use.

- Maintained banking systems and designed database queries for financial audits.- Contributed to the oversight of new systems and processes within the Internal Audit Group.

- Diagnosed and provided straightforward solutions to IT issues.- Assisted clients with system installations and configurations.- Offered accurate IT product information and escalated unresolved issues.- Proposed enhancements to IT processes.