Define and lead the effort towards building an industry standard IT Quality Assurance Organization, and coordinate all testing standards and activities relating to the strategic initiatives of the organization. • Establish standard methodology process and procedures for a formal SDLC, process documentation, performance controls, and metrics.• Implement automated testing tools for functional, integration, performance, and load testing• Assist with coordination and managing the implementation of HIPAA, 508, and other compliance standard testing measures• Managing the IT Security Implementation and Risk Assessment activities

Develop and lead the IT strategy, vendor evaluation, technology assessment, forecasting, operational impact, program management, and technical delivery for the Provider Domain. • Managing the technical delivery of components across Core Systems Projects, Provider Data Quality improvements; including Provider Directory, Provider Portal, and the migration of Medi-Cal to Trizetto QNXT platform

Manage and lead IT application development strategy, budget analysis, forecasting, operations, project management, delivery, and support throughout the full Health Care Quality and Affordability enterprise portfolio. Orchestrated and managed application infrastructure to align SDLC, project, performance controls, metrics, processes, and staff development targets with the aggressive and strategic goals of the organization.Managed end-to-end application development, architecture, and delivery components of a multi-year, $36M custom COTS application project.o Created a single provider data repository that improved data accuracy and eliminated redundancy.o Initial impact reduced provider contract processing time by 4 days, eliminated a backlog of 3,000 pending contracts, and reduced headcount by 20.o Implementation provided the path to eliminate 30 servers and retire 40+ applications.Led a team of 8 in a $3M project to migrate physical NXSA server environment to 64-bit virtual environment, eliminating weekly production failures and bringing the company into compliance with software maintenance agreement requirements.Achieved 2015 target for upgrading 4 applications and servers (ahead of schedule). On target to meet 2015 target for the retirement of 11 legacy applications and databases.Spearheaded controls and metrics for the measurement of efficiency improvements and application enhancement performance through the communication of enhancement objectives, project deliverables, and post-implementation performance against goals.

Provided management oversight of application development projects, external vendors, and an onsite/offshore team of 14 developers, analysts, and project managers. Served as executive and program management advisory for the design, planning, implementation, and management of provider and data quality systems.Managed and completed the development and implementation of an Enterprise Provider Database Solution.o EPDS provided the foundation for a scalable, centralized repository for the streamlining and management of the organization’s business processes, products, and provider networks.o Managed a team of 14 in delivering the $6M project on time, on budget, and per project scope.o Developed and delivered a comprehensive, pre-go-live training program. Enhanced user comprehension and acceptance levels leading to 100% customer satisfaction rating upon implementation.

Hired in a consulting role to facilitate transition projects for the integration of Countrywide Home Loan processes, applications, and systems into the Bank of America infrastructure. Coordinated release management activities and the development of release management planning tools and processes for technical integration and interface teams.

Managed day-to-day operations and assignments for a team of 32+ developers, systems analysts, and offshore resources charged with the management of an enterprise-wide portfolio of 100+ active projects. Accountable for end-to-end project management including lifecycle management, a department budget of $7.5M, and the oversight and execution of all Health Net One project deliverables.Hired to manage and direct development activities in support of the $10M Health Net One project.o Designed a scalable solution for the consolidation of the northeast and western region claims and benefit processing systems.o Developed and delivered new application platform; assessed legacy system and developed recommendations for a customer-based web services application to eliminate duplication in core application infrastructure.o Motivated and managed project team to achieve all project deliverables on time and on budget. Kept team on track with all project initiatives ensuring the team received individual retention bonuses.Established and led the standards committee charged with creating and managing SDLC guidelines, formal code and peer review processes, and documentation standards across the enterprise.Led mission-critical application development technology architecture projects for core application systems.o Managed a team of 10 in the implementation of an $8M streamlined and customized automated benefit adjudication system. Improved claims adjudication rate by over 20%.

• Managed a team of 9 programmers for manufacturing applications throughout the development life cycle. Mentor other programmers to adapt programming standards and provide resources them to find answers and become better programmers• Leading a project team of 18+ members on the design and implementation a new system for plasma disposition, which enabled the Protein Control Department to use the plasma sorting line continuously using RPG (ILE) with interfaces to the existing ERP software• Ensure that all changes to systems adhere to FDA guidelines and documented according to GMP (Good Manufacturing Practices)• Consulted with other Baxter BioScience facilities to implement a fully automated warehouse management system using wireless scanners, forklift scanners, radio access points, and full in-house bar-coding printing• Researched and evaluated automated systems for a “paperless” environment throughout the manufacturing process• Defined validation requirements for programming changes to the manufacturing applications, including created design and functional specifications, defined test scope and criteria, and executed qualification protocols• Worked as the project leader and lead programmer for team of 15+ on Year 2000 modifications for production systems. Evaluated the systems to identify programs that may potentially be impacted by the Year 2000 changeover• Coordinated with the team of programmers to make all necessary modifications before year-end, and provided 24-hour on-call technical support for any emergency issue

Contracted to evaluate business systems and provide recommendations for RPG, RPG (ILE) and CL program changes for the Year 2000 conversion project. Transferred knowledge of programming standards and conventions to the I.S. Department and provided training on change control methodologies to improve efficiency of making programming changes. When the contract was extended, assisted with other pending I.S. projects that were placed on hold due to the Y2K project.

Assisted the Technical Integration Team with Year 2000 conversion on all AS/400 production systems.Design and produce system reference and database relation tools using RPG (ILE), Embedded SQL and system API’s to automate database analysis and implement changes over multiple AS/400 systems. Created production applications in RPG (ILE) and CL for the Escrow Review Department to automate monthly escrow account updates. Provided technical support to users, including providing 24-hour on-call support for six AS/400 production systems.

Created production applications in RPG/400, RPGIV and CL.Created EDI applications for daily reconciliation with all major credit card companies.Handled conversions, upgrades and modifications to existing software.Assisted in setting up interface from the retail application (Island Pacific) to the mail order system (Mozart/Oasis) Provided technical support for users.

Created programs and commands in CL.Configured devices and communication lines.Handled system failures and other error conditions. Performed backup procedures and basic system operations.

Maintained systems and ran daily processing.Configured devices and communication lines. Handled system failures and other error conditions