Rick Rabuck, Apsc Email & Phone Number

Jacksonville, Florida, United States

Medius was created by Finance Executives for Finance Executives and their AP teams back in 2001. With over 500,000+ users we are a leading global provider of cloud-based spend management solutions, helping organizations drive their business forward by enabling best-in-class process efficiency in finance, cost saving opportunities and greater financial control.AP Automation + Payment Optimization:• Streamlines your A/P process - increasing touchless straight through processing rate up to 90%+ • Paperless invoice processing intelligently captured using AI and Machine Learning • An approval workflow customized for your team• Better visibility to cash flow management• Lower invoice processing cost• Electronic payments reduce costs for your A/P department• Guaranteed Quarterly Dividend on virtual credit card spend creating a new revenue stream • Make on-time payments to vendors - increases early pay discounts• Eliminates errors and potential fraud in payment processingOur modular spend management suite includes market leading solutions for strategic sourcing, contract management, procurement, accounts payable automation and supplier management as well as data insights tools bringing control, compliance and cost savings throughout the entire source-to-pay process.

Jacksonville, Florida Area

Listed by CFO Tech as one of the Top 10 Accounts Payable Solution Providers. We're on the Fastest Growing Companies list in Northeast Florida, as well as on the State of Florida's GrowFL Companies to Watch List. OnPay Solutions streamlines processes for accounts payable by automating invoice processing and payments, as well as accounts receivable payments to allow your complex organization to make and receive payments easily, securely, and at a low cost. Best of all: We pay our clients cash-back on their accounts payable card-spend, and we do that each and every month to allow them to enjoy a new revenue stream into their organization. That can be a game changer for businesses.We currently provide our solutions and services to companies ranging from $50 million in annual revenue to some of the largest conglomerate organizations.AP Automation + Optimization:• Electronic payments reduce costs for your A/P department• ePayments = More control and greater security• Makes payment runs more quickly on virtual cards, ACH & even wire• Rebates paid monthly on V-Card spend provides a new revenue stream • Make on-time payments to vendors and suppliers & improves relationships• Eliminates errors in payment processing• Streamlines your A/P process Invoice Clearing Automation:• Paperless invoice processing intelligently captured in under 48 hours • A workflow customized for you• Better visibility to cash flow management• Lower invoice processing cost • Integration directly with your ERP and your OnPay Solutions' system • Capability for archiving paper invoices

Jacksonville, Florida Area

Software as a Service

Helping Top Brands Protect Their Domain NamesAs a member of the Corporate Security Services team, I helped some of the most recognizable brands in the world protect and manage their domain names. My focus was to help our customers stay ahead of the growing security concerns surrounding domain name hijacking, and to help ensure they do not become a target of opportunity. I provide white glove customer service and personalized consultation to top clients of Web.com Group and associated brands, including Network Solutions and Register.com.

Jacksonville, Florida Area

Responsible for delivering new hire sales training, ongoing training and education for Sales Reps hired in the Jacksonville office. As Training Manager I lead new hires and ongoing training efforts, coordinated, and delivered monthly sales training. Managing trainees in an Academy Bay environment and after classroom training. I worked closely with the leadership team to drive performance improvements and provide ongoing Skills Training opportunities for the Sales team. Supported new initiatives that needed to be delivered, provided reporting on Trainee performance, and served as the Manager of a group of trainees during their training period to include performance and attendance management.• Trained sales agents to understand the product, the sale and to function as independents.• Developed, coached and fine tuned outbound sales agents’ processes daily. • Identified opportunities to max revenue potential through up-sells and multiple sales opportunities.• Assisted agents daily with closing deals.• Conducted regular development sessions with one-on-one training and call analysis.• Hosted additional learning opportunities and training sessions.• Developed an ongoing training curriculum for all agents.

Jacksonville, Florida Area

Consulted with small to mid size businesses on their online presence and helped develop an online marketing strategy through SEM and social media. Developing an effective plan that would create the best ROI and achieve the clients targeted goals.Sold subscription based website products and search engine optimization services. Leader in revenue sales focusing on solution based sales.

Provided phone, email, fax or postal support for incoming escalations from internal and external Customers. This included the Web.com Corporate office, Legal office, Better Business Bureau, Attorney General’s offices, and all Web.com subsidiaries. Handled escalations from the corporate offices or departments that are extremely time sensitive and needed to be resolved in a timely manner. I've always maintained a high level of individual performance standards. I was able to mitigate negative business exposure, harmful media, litigation or Executive level complaints by providing support to Executive and Senior Management staff in all business units under Web.com, including all subsidiaries, legal, and Public Relations. Independently self-managed multiple, time sensitive Customer escalations. Closely monitored through resolution and conducted in depth root cause analysis from identified people/process or product failures. Made recommendations to business owners for corrective actions to drive for a better Customer experience. Researched and reported weekly on individual educational opportunities across business channels from internal/external escalations, Social Media contacts, or through special projects to gauge and gather Customer feedback on existing products or processes. Supported the Legal team and our ICANN compliance officers. Demonstrated outstanding verbal, written communications, and negotiation skills. Handled any special projects as assigned following established guidelines.