RickRick Ravencraft is an experience software developer and trainer. His skills as a Project Manager and Business Analyst have helped many large manufacturing companies streamline and improve their business processes and overall business model. His in-depth understanding of customer and consumer dynamics has enabled him to consistently implement successful software projects from inception to completion.Mr. Ravencraft has 20 plus years of experience as an IT manager / programmer and 11 years a Client Services Director with an ERP software company. He led more that 100+ software implementations during his time as Services Director. A key part of his success was his ability to effectively communicate across all levels of management with a focus on end user’s adoption of best practicesMr. Ravencraft possesses a Bachelor of Science in Computer Science from Southern Nazarene University and is a CPIM – Certified in Production and Inventory Management.Client Services Director (10+ years) - Friedman Corporation - ERP SoftwareIT Manager Fife Corporation - Worldwide Web Industry Manufacturer (Automated Guiding Equipment)IT Manager Semasys, Inc. - (Formerly known as Central Sales Promotions, Inc.I can offer you extensive experience in Project Management and Business Analysis, with a strong background in IT Management from several years of implementing ERP Software. I have had the opportunity to work with a variety of business models reviewing their processes from quote to cash and providing assessments for improvements. Because of this, I am confident my past successes with diverse industries will enable me to be an effective member of your team.Specialties: Project Management and Business Analyst