Rick Richey

Rick Richey Email and Phone Number

ITIL Process Owner at Epiroc @ Epiroc
nacka, stockholm, sweden
Rick Richey's Location
Arvada, Colorado, United States, United States
Rick Richey's Contact Details
About Rick Richey

A systems professional with over 22 years of experience and a Bachelor of Science Degree in Computer Information Systems Management. Accepting of new challenges and the ability to partner with other resources to achieve desired results.

Rick Richey's Current Company Details
Epiroc

Epiroc

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ITIL Process Owner at Epiroc
nacka, stockholm, sweden
Website:
epiroc.com
Employees:
5294
Rick Richey Work Experience Details
  • Epiroc
    Itil Process Owner - Knowledge Management
    Epiroc Mar 2022 - Present
    United States
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  • Epiroc
    It Help Desk Coordinator
    Epiroc Dec 2017 - Mar 2022
    Commerce City, Co
    Provide telephone support to Atlas Copco CMT USA personnel for their assigned personal computer, configure new personal computers for new employees and replacement of used personal computers, provide technical guidance and training to new and current employees on computer software applications, telephone applications as part of the Service Desk and Operations Team; provide backup computer network administration within the Denver office, act as the purchasing contact for the local office, participate in the North America Change Board meetings. * Member of team that recommended Xerox as the standard office multi-function printers* Successfully streamlined PC build process* Key role in the implementation of Windows 7 in North America* The lead in procuring contractor for network wiring * Primary trainer for new help desk support staff * Local Help Desk Support Lead.
  • Atlas Copco Usa
    Senior Support Engineer It
    Atlas Copco Usa Apr 1996 - Dec 2017
    Commerce City, Co
    Provide telephone support to Atlas Copco CMT USA personnel for their assigned personal computer, configure new personal computers for new employees and replacement of used personal computers, provide technical guidance and training to new and current employees on computer software applications, telephone applications as part of the Service Desk and Operations Team; provide backup computer network administration within the Denver office, act as the purchasing contact for the local office, participate in the North America Change Board meetings. * Member of team that recommended Xerox as the standard office multi-function printers* Successfully streamlined PC build process* Key role in the implementation of Windows 7 in North America* The lead in procuring contractor for network wiring * Primary trainer for new help desk support staff * Local Help Desk Support Lead.
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  • Lil' Things
    Area Delivery Coordinator
    Lil' Things Aug 1994 - Apr 1996
    Receiving supervisor for Aurora Store and supervised delivery drivers, refined delivery policy and procedures, scheduled deliveries for all Denver area stores, driver applicant screening; this was in addition to training receiving supervisors and other personnel in receiving policy and procedure.
  • Jefferson County
    Sergeant
    Jefferson County Jun 1981 - Apr 1994
    Shift supervisor responsible for 35 corporals, deputies and civilian staff and management of the 350 person Jefferson County Detention Facility. Supervised inmate housing, kitchen operations, commissary management, and inmate property management system.
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Rick Richey Skills

Itil Windows Customer Relations Problem Solving Customer Service Microsoft Office Teamwork Troubleshooting Microsoft Excel Purchasing Recruiting Process Improvement Human Resources Change Management Technical Support Training Project Planning Project Management Operations Management Program Management Analysis Software Documentation Networking Contract Negotiation Policy Budgets Lotus Notes Team Leadership Ms Project Leadership Vendor Management Sap Windows Server Symantec Endpoint Protection Altiris Vmware Continuous Improvement It Management Active Directory Disaster Recovery Help Desk Support Windows 7 Visio Service Desk Access Supervisory Skills Management Business Process Improvement

Rick Richey Education Details

Frequently Asked Questions about Rick Richey

What company does Rick Richey work for?

Rick Richey works for Epiroc

What is Rick Richey's role at the current company?

Rick Richey's current role is ITIL Process Owner at Epiroc.

What is Rick Richey's email address?

Rick Richey's email address is ri****@****pco.com

What is Rick Richey's direct phone number?

Rick Richey's direct phone number is +130321*****

What schools did Rick Richey attend?

Rick Richey attended Colorado Christian University, Metropolitan State University Of Denver, Coronado Hs.

What are some of Rick Richey's interests?

Rick Richey has interest in Science And Technology.

What skills is Rick Richey known for?

Rick Richey has skills like Itil, Windows, Customer Relations, Problem Solving, Customer Service, Microsoft Office, Teamwork, Troubleshooting, Microsoft Excel, Purchasing, Recruiting, Process Improvement.

Who are Rick Richey's colleagues?

Rick Richey's colleagues are Amgalanbaatar Lkhagvajav, Mwaba Chisanga, Feyisa Berisa, Patricia Showen, Jhon Baldeon Ugarte, Petra Kastensson, Christelle Lukwesa.

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