Rick Rollins Email and Phone Number
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My favorite aspect of academic research was communicating complex ideas in a simple and friendly manner. I've turned my laboratory years into high-value documentation, including user guides, technical notes, and API references. I help users fulfill their tasks—regardless of the technology.I'm always up for a docs-related chat and eager to learn new information-architecture tricks.
Servicenow
View- Website:
- servicenow.com
- Employees:
- 5
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Senior Technical WriterServicenow Oct 2023 - PresentSanta Clara, Ca, UsIT Service Management (ITSM)
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Technical Writer IiAmazon Web Services (Aws) Apr 2022 - Jul 2023Seattle, Wa, UsContent delivery network (CDN) services-Maintained version control via Git repositories-Created API documentation to support developers-Authored developer documentation for premier cloud-computing services -
Technical Writer IiAmazon Dec 2021 - Apr 2022Seattle, Wa, UsAmazon Diagnostics (Dx), an initiative to create a global-scale medical diagnostic testing program-Responded to the dynamic landscape of COVID-19 regulations-Evaluated and improved processes, toolsets, and best practices -Created structured content for clinical laboratory scientists, field associates, and retail customers -
Technical Writer IiiThermo Fisher Scientific Jun 2021 - Dec 2021Waltham, Ma, UsGenetic Sciences Division, microarray products and services-Authored in the DITA XML standard-Maintained documents in SDL Tridion Docs CCMS-Sought routes to spur collaboration across departments-Leveraged input from PMs, R&D, and Support to improve user experience -
Technical WriterTakara Bio Usa, Inc. Apr 2020 - Jun 2021San Jose, California, UsGene function products and technologies-Ensured the integrity of the company’s voice-Developed and updated scientific technical documentation-Managed multiple projects in the midst of competing interests-Researched and implemented a new way to engage website visitors using the Qualtrics survey platform -
Graduate Student ResearcherOregon Health & Science University 2017 - 2019Portland, Oregon, UsCoursework and research toward Ph.D., Molecular and Medical Genetics-Collaborated across multi-disciplinary teams-Became conversant with coding tools in R and Python-Performed research focused on molecular genomics and the early detection of cancer -
Research AssistantPortland Va Research Foundation Jan 2015 - Apr 2017Portland, Oregon, UsResearch into the mechanisms of hemophilia, blood clotting, and related therapies-Wrote and revised protocols for novel techniques-Undertook long-term projects investigating hemophilia therapies-Adhered to regulatory standards pertaining to human subjects and animal welfare -
Research AssistantOregon Health & Science University Jun 2011 - Jun 2014Portland, Oregon, Us-Co-authored successful scientific publications-Performed mouse genotyping and colony database maintenance -Collected data in three labs—each bearing a unique research topic -Presented research to the public via award-winning posters and talksPrimary research topics included: -Dengue virus RNA secondary structure and pathogenicity-Glycosylase deficiencies, DNA repair, and their effects on metabolism
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Summer Intern: Quality Control LabGenentech Jun 2013 - Sep 2013South San Francisco, California, UsResearch topic: “Sodium thiosulfate concentration and microbial recovery from city water samples” -
Ronald E. Mcnair Scholars ProgramPortland State University Jan 2012 - Sep 2012Portland, Or, UsFederally funded program to increase the attainment of Ph.D. degrees by students who have demonstrated strong academic potential and hail from underrepresented segments of society. -
Portland Bridges To Baccalaureate ProgramPortland Community College Jan 2011 - Sep 2011Portland, Or, UsNIH-funded program to increase the cultural diversity of future biomedical researchers who are dedicated to investigating and alleviating health disparities.
Rick Rollins Skills
Rick Rollins Education Details
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Oregon Health & Science UniversityMolecular And Medical Genetics -
Portland State UniversityMolecular Biology
Frequently Asked Questions about Rick Rollins
What company does Rick Rollins work for?
Rick Rollins works for Servicenow
What is Rick Rollins's role at the current company?
Rick Rollins's current role is Senior Technical Writer at ServiceNow.
What is Rick Rollins's email address?
Rick Rollins's email address is ri****@****zon.com
What schools did Rick Rollins attend?
Rick Rollins attended Oregon Health & Science University, Portland State University.
What skills is Rick Rollins known for?
Rick Rollins has skills like Hypertext Transfer Protocol, Git, Instructional Manuals, Adobe Acrobat, User Guide Creation, Cli, Content Management, Agile Project Management, Oxygen Xml Editor, Qualtrics, Genomics, Data Analysis.
Who are Rick Rollins's colleagues?
Rick Rollins's colleagues are Elizabeth Grande Cassidy, Shivani B., Kathleen Mckinney, Matthew Duluk, Athira Abhijith, Abdallah Saeed, Prithvi Yoganand.
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