Rick Sapir Email and Phone Number
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Rick Sapir personal email
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** End-user advocate, tech-savvy communicator, and open source contributor, with 15+ years of experience **With over 15 years of experience in end-user documentation, training, online help and usability, I can help you complete your project. From writing and editing to complete web site management, Rick Sapir can get it done!I am also actively involved in open source development, specializing in Tiki Wiki CMS Groupware. In addition, I am an Associate Fellow of the Society for Technical Communication (STC) and on the administrative council of my local chapter.
Teradata
View- Website:
- teradata.com
- Company phone:
- 1(866) 548-8348
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Staff Ux Content DeveloperTeradata Jun 2021 - PresentSan Diego, California, Us
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Senior Information EngineerTeradata Apr 2019 - Jun 2021San Diego, California, Us
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Board Member And ContributorTiki Wiki Cms Groupware 2009 - PresentEverywhere, OoBoard member of the Tiki Software Association, producers of TikiWiki CMS/Groupware and open source, wiki-based, CMS. Member of TAG (Tiki Admin Group) responsible for maintaining the Tiki Community. -
Co-Founder And WebmasterKeycontent.Org Feb 2007 - Apr 2024UsKeyContent.org is...... primarily an idea space where you can express your insights about your profession. Think of this web site as a white board with a brain. You create and edit articles or portals to other sites and share your practical insights. The articles are databased as are the resource links that you add. We also have an events calendar. All of this is for you to add to and edit. Behind this web site is an entirely voluntary educational organization dedicated to providing technical communicators and content managers with the tools for instant publishing of their ideas to help advance the discipline of content development. If you participate, then consider yourself part of KeyContent.org. -
Senior Technical WriterMeltwater Oct 2015 - Apr 2019San Francisco, California, Us(Formerly Sysomos)I work closely with Product Owners to produce end-user documentation in an Agile development environment across six product lines. Developed an online publication process for the Support Portal (using Salesforce Community). Provide Tier 0 support and training deliverables for internal and external users. Organize Confluence spaces for Training, Learning & Ennoblement and Sales, Support & Service teams. Use WalkMe to create product walkthroughs, in-app messaging, context-sensitive tips, and training to to improve customer experience and success. -
Knowledge SpecialistSysomos (Acq. By Meltwater) Oct 2015 - Apr 2018Toronto, Ontario, CaI work closely with Product Owners to produce end-user documentation in an Agile development environment across six product lines. Developed an online publication process for the Support Portal (using Salesforce Community). Provide Tier 0 support and training deliverables for internal and external users. Organize Confluence spaces for Training, Learning & Ennoblement and Sales, Support & Service teams. Use WalkMe to create product walkthroughs, in-app messaging, context-sensitive tips, and training to to improve customer experience and success. -
Co-Founder And Co-AdministratorTcsb (Techcommspeakersbureau.Org) Jun 2012 - Dec 2017http://TechCommSpeakersBureau.orgTeamed up with Li-At Ruttenberg to provide STC chapters, SIGs, and the tech comm community at large with a robust resource for potential speakers.This was in response to a long-standing deficit that had a simple solution but was somehow ignored. Within months of our launch in May 2013, nearly 50 speakers registered on our site.(NOTE: This site is not affiliated with the Society for Technical Communication at the society level.)
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WebmasterSociety For Technical Communication 2008 - Dec 2017Fairfax, Virginia, UsConverted web site from WordPress blog to Tiki-powered, wiki-based, CMS. Oversee all aspects of the web site. Introduced social media aspects and multiple enhancements. Won DSSA award in 2009. -
Carolina Chapter WebmasterSociety For Technical Communication 2006 - Jan 2017Fairfax, Virginia, UsConverted web site from static HTML to Tiki-powered, wiki-based, CMS. Oversee all aspects of the web site. Introduced social media aspects and multiple enhancements. Won DSCA award in 2009.
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Sr. Tech WriterOracle 2002 - Sep 2015Austin, Texas, UsAs a Senior Technical writer, I developed hardcopy and softcopy end-user documentation for Java-based software development applications, Oracle Database applications, and Eclipse-based plugins. I designed and developed context-sensitive online help (HTML-based) that was adopted as the standard for the company's software suite. I also developed embedded online help for a new suite of products. Using Structured FrameMaker and Arobortext with DITA, I developed topic-based source files that were used to create multiple outputs (such as HTML, PDF, and hardcopy). In addition to documentation, I also created software demos (Viewlets) for web-based delivery, work to develop user interface standards, and maintain a department intranet site.Product teams included:- Oracle TopLink- Oracle JDeveloper- EclispeLink- Oracle Data Integrator- GoldenGate Adapters/Big Data -
Sr. Technical WriterWebgain (Acquired By Oracle) Feb 2000 - Jun 2002
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Sr. Technical WriterLevel 8 Systems Apr 2000 - Feb 2001Us -
MgrGlobal Software Apr 1998 - Feb 2000Raleigh, Nc, Us -
Technical WriterGlobal Consulting Group 1997 - 1998Us -
Technical WriterGilbarco Veeder Root 1994 - 1997Greensboro, N.C., Us -
Technical WriterAdp 1993 - 1994Roseland, New Jersey, Us
Rick Sapir Skills
Rick Sapir Education Details
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Rensselaer Polytechnic InstituteTechnical Communication -
University Of North Carolina At CharlotteCommunications
Frequently Asked Questions about Rick Sapir
What company does Rick Sapir work for?
Rick Sapir works for Teradata
What is Rick Sapir's role at the current company?
Rick Sapir's current role is End-user advocate, tech-savvy communicator, and open source contributor, with 15+ years of experience..
What is Rick Sapir's email address?
Rick Sapir's email address is ri****@****ata.com
What is Rick Sapir's direct phone number?
Rick Sapir's direct phone number is +141523*****
What schools did Rick Sapir attend?
Rick Sapir attended Rensselaer Polytechnic Institute, University Of North Carolina At Charlotte.
What are some of Rick Sapir's interests?
Rick Sapir has interest in Science And Technology, Animal Welfare.
What skills is Rick Sapir known for?
Rick Sapir has skills like Content Management, Technical Writing, Cms, Technical Documentation, Technical Communication, Information Architecture, Software Documentation, Html, Editing, Online Help, Usability, Framemaker.
Who are Rick Sapir's colleagues?
Rick Sapir's colleagues are Kees Z., Darío Bautista, Antwon Butler, Nestor Ual, Will Henderson, Josie Hawkins, Tayná Santos.
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