Richard Shepard Email & Phone Number

Milwaukee, Wisconsin

Provided EVS management assistance at three Chicago hospitals, two Milwaukee hodpitals, a hospital in Miami, Granite City, IL, Tuscaloosa, and Greensboro, GA., while facilities seek permanent manager. Raised Press Ganey score for cleanliness of facility by 12 points and led department through successful Joint Commission Survey while acting as interim EVS Director at current assignment in Greensboro.

St. Louis, Mo

Supervise nine linen workers providing clean linen to the two VA hospitals in St. Louis. Oversee the cleaning of 1.3 million pounds of linen by contracted laundry facility. Manage budget of over $500,000 to purchase required linen items to service Veterans.

Greater Chicago Area

Per diem Hospital Housekeeping Manager filling management positions while the company hired new managers. Met with Nurse Managers to determine their cleaning needs and directed staff to provide necessary cleaning. Completed required inspections of all areas. Implemented new bed tracking system to ensure timely cleaning of patient rooms, reducing wait times for patients in Emergency Room.

Greater St. Louis Area

Managed 120 employees on 2nd and 3rd shifts. Developed pro-active floor care plans. Hired, trained, supervised, evaluated, disciplined and terminated employees as necessary. Managed staff that cleaned approximately 250 rooms on a nightly basis. Mentored supervisors and empowered employees to take the necessary steps to meet customer expectations.