Rick Stephens Email and Phone Number
I love a good challenge! Whether it’s tackling complex systems or bridging the gap between teams, I thrive on finding innovative solutions. My career has always centered on transforming challenges into opportunities for growth and innovation. I’ve worked extensively in the pharmaceutical industry and consulted for a wide range of businesses, from Fortune 100 companies to small, family-owned operations. My passion for leveraging technology—including AI, process improvement, and change management—drives real, impactful results.Effective communication is at the heart of what I do. As an adjunct professor and throughout my career, I’ve honed my ability to listen carefully and translate complex ideas into clear, actionable strategies that are easily understood by both technical and non-technical audiences. Whether collaborating with engineers or presenting to senior leadership, I ensure seamless alignment with business goals. One of my most rewarding projects involved assembling and leading a high-performing team to address a critical cross-functional gap which resulted in a 72% faster delivery cycle, a 40% increase in employee satisfaction, and significantly improved interdepartmental collaboration.I’m passionate about continuous learning and helping others grow—whether through teaching, mentoring, or developing training programs. A recent highlight was reducing training overhead by up to 70%, giving teams back valuable time while maintaining compliance.Let's connect to explore how I can help you drive innovation and make your organization even better.
Good Gorilla
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Principal Ai And Process ExcellenceGood GorillaSouthbury, Ct, Us -
Managing Member/FounderGood Gorilla Jul 2024 - PresentSouthbury, CtBringing the magic of games to life by merging modern innovation with imaginative gameplay, creating fun, memorable experiences for players of all ages. -
Associate Director, ProgrammingTakeda May 2022 - Jul 2024Cambridge, Massachusetts, United StatesDesigned/implemented new processes, enhanced existing processes, developed training, created communication platform. Developed AI-driven process to summarize meeting minutes. Created an LLM ChatBot to chat with data and enhance document search.• Built an AI ensemble classifier to classify meeting minutes with 98% accuracy to pinpoint potential audit risks.• Designed and developed SharePoint platform which increased engagement by 240% and spanned over 70 sites enhancing departmental communication.• Designed training plans for Statistical & Quantitative Sciences (SQS) staff and partnered vendors to reduce training overhead by as much as 70% while maintaining compliance and giving people back invaluable time.• Constructed a comprehensive roadmap to integrate the R programming language into departmental workflows.• Led process improvement team to develop departmental focused time recording (TEMPO) guidelines.• Developed and incorporated the first SQS training pathways into the Bloom Learning Management System (LMS).• Established KPIs and metrics to monitor SharePoint effectiveness.• Authored governance documentation and training including audit guidance for Content Owners and Editors.• Managed Functional Service Provider (FSP) Vendor Invoicing to forecast available funds. -
Principal Statistical Programmer, Global Strategic SolutionsIcon Plc Nov 2018 - May 2022Embedded with Takeda Pharmaceuticals, enhanced, developed, and supported clinical reporting environment. Led the Statistical Computing Environment (SCE) support team and mentored team members.• Designed and implemented automated FSP onboarding system, reducing onboarding cycle time by 72%, while increasing employee satisfaction by 40%, and improving interdepartmental collaboration.• Streamlined SCE Trial Folder and Security Update processes, reducing workflow cycle time from days to hours .• Planned and executed SCE upgrades using the Agile methodology.• Developed SCE technical and end user documentation as well as LMS training pathways for compliance. -
Associate Director Statistical ProgrammingBoehringer Ingelheim Apr 2007 - Apr 2018Regional CAPA Lead and Global Programming Training Chair (2017 – April 2018)Led teams for Corrective Action/Preventative Action (CAPA) investigations and oversaw Statistical Programming training. Developed a training tool for new CAPA Leads, reducing the ramp-up time for new leads to achieve full productivity.• Established CAPA plans including actions to correct or prevent non-compliances and audit findings.• Ensured the timely and thorough completion of CAPA plans by actively following up with responsible parties.• Modernized New Hire Roadmap process and documentation, accelerating onboarding efficiency.• Designed and implemented Induction Training to streamline integration of new hires, including CRO employees.Team Lead Statistical Programming (2012 – April 2018)Assembled and led a first-of-its-kind high-performing team of internal and external direct reports to address a critical cross-functional business gap. Led brainstorming sessions for a “Shark Tank”-like innovation initiative.• Completed a Lean-Sigma Green Belt project increasing SDTM creation speed by 75 %.• Co-led a global work stream to improve the Culture of Appreciation in response to a corporate pulse survey.• Selected as Change Champion to guide the department through a major transition, effectively minimizing the productivity trough.Statistical Programmer (2007 – 2012)Led trial programming activities and ensured accuracy and adherence to department guidelines, SOPs.• Created a tool to dynamically create inclusion/exclusion criteria reports. -
Adjunct Professor Of Computer ScienceSouthern Connecticut State University Apr 2004 - Dec 2017New HavenApplied creative, forward-thinking approaches to teaching by developing innovative course materials and introducing new programming methodologies to enhance student engagement and learning outcomes. Piloted a graphical programming language as an alternative to traditional methods, fostering a more accessible and interactive learning experience for students.• Taught a variety of Graduate and Undergraduate courses, including: Android App Development || Java | C++ | Python | Alice | Computer Programming I & II | Data Structures | Computer Graphics | Intro to Computers and Applications• Developed comprehensive course materials, including lectures, exams, and homework assignments, tailored to both technical and non-technical students.• Piloted and integrated a graphical programming language to replace traditional introductory programming courses, improving student understanding and engagement. -
Solutions Architect/Implementation SpecialistComputer Si Corporation 1996 - 2003Norwalk, CtDelivered creative, forward-thinking business solutions by designing and implementing custom systems that addressed unique client challenges across various industries. Focused on integrating cutting-edge technologies to improve efficiency, security, and data management.• Spearheaded projects in: Business and systems analysis | Software development | System integration | Technical writing | Customer training | Data redundancy | Firewalls and networking• Created comprehensive proposals, design, and specification documents for system implementations ranging from small-scale applications to enterprise-wide solutions.• Designed and implemented electronic document management systems using SQL Server, Oracle, Visual Basic, JavaScript, VBScript, HTML, Documentum, and OnBase, enabling streamlined operations and secure data management for clients.
Rick Stephens Education Details
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Computer Science Engineering -
Biology (Molecular & Cellular Biology, And Phyisiology & Neurobiology)
Frequently Asked Questions about Rick Stephens
What company does Rick Stephens work for?
Rick Stephens works for Good Gorilla
What is Rick Stephens's role at the current company?
Rick Stephens's current role is Principal AI and Process Excellence.
What schools did Rick Stephens attend?
Rick Stephens attended Stony Brook University, Southern Connecticut State University, University Of Connecticut.
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