Rick Stout Email & Phone Number

Detroit, Mi

Providing leadership for the IT and Data departments includes managing and supporting all facets of IT infrastructure, Help Desk operations, IT security, hardware and software procurement, vendor management, and strategic planning for all of the MCL JASCO’s group of companies (automotive inspection, tool / inventory staging, energy logistics and inventory control solutions) including support for office and plant technology in multiple locations across five US states. Led effort to secure SOC 2 security certification. • Leading the IT and Data teams, providing direction to both teams totaling 11 employees, to manage all facets of SEEL’s technology footprint including on-prem and cloud-based infrastructure solutions• Manage infrastructure, Help Desk operations, and all IT support for SEEL in addition to all companies under the parent company umbrella• Developing the company’s maturity level as it relates to IT security and operations with policies, process, staffing, controls, etc.• Personally led the effort to secure Service Organization Control (SOC 2 Type 2) security certification for the company, to provide information security, availability, and confidentiality• Re-architecting the business continuity and disaster recovery plans to enhance availability & recoverability• Installed and configured SolarWinds Web Help Desk ticketing system to manage incidents and change management for the organization• Planned, implemented, and supporting company-wide Inspired eLearning Security Awareness training solution• Led project to migrate on-prem Exchange 2007 to Office 365 Exchange 2016• Responsible for all cloud and on premise IT infrastructure including:Windows Servers / MS SQL Servers / VMware / Network / Firewall / Storage / IT Security / Office 365 / Exchange 2016 / Disaster Recovery / Business Continuity / Telecommunications Infrastructure / Contact Center / Laptops / Desktops / Printers / Phones / Mobile Devices

Southfield, Mi

Collaborative problem solver who led a diverse team of subject matter experts (SMEs) to maintain technical infrastructure for Oracle databases, Oracle WebLogic and Apache Tomcat middleware server environments supporting Java applications and application developers.• Led the Database and Middleware department, directing two teams totaling 18 employees to manage large Oracle database environment, Oracle WebLogic and Apache Tomcat application server infrastructure, Apache ActiveMQ JMS message broker, and Dynatrace Appmon application performance monitoring tool.• Planned, coordinated and guided execution of multiple large scale cross-functional projects to upgrade application servers and databases to Oracle 12c, Apache ActiveMQ software upgrade, Oracle Enterprise Manager (OEM) 13c upgrade, and Dynatrace Appmon software upgrade.• Supported Disaster Recovery (DR) preparedness, planning and testing efforts for critical application server and database environments.• Managed employee retention, hiring and onboarding new employees and contractors while advocating for the promotion of team members, conduct bi-annual performance reviews, merits, and establish goals and objectives for team members.• Responsible for gathering, planning and managing execution of incoming work requests from application owners and stakeholders.• Supported the migration from Oracle WebLogic to Apache Tomcat open source application server framework, evaluated MySQL and PostgreSQL databases to lower the total cost of ownership.• Created strategic roadmap for database and middleware technologies.• Managed Unix administrators supporting Red Hat Enterprise Linux (RHEL) on VMware platform.• Managed ForgeRock identity management platform administrators supporting and implementing SSO.

Detroit, Mi

Managed multiple teams to maintain technical infrastructure supporting over 5PB of storage, 5,000+ Oracle, Microsoft SQL Server and IBM DB2 databases on 150 Unix and 375 Windows servers. Managed $15M in administrative, capital and maintenance expense budgets. Responsible for storage and database infrastructure purchases and IT service management for storage and database platforms. Led RFP processes to facilitate the replacement of HW and SW solutions.• Led the Data Services department, directing three teams totaling 25 employees to manage complex projects, negotiated large purchases, and maintained IT Service Management (ITSM) for storage and database environments including monthly availability reporting and vendor management. o Oversaw the execution of several projects involving environments such as Storage Area Network (SAN), Network Attached Storage (NAS), Disaster Recovery (DR), Oracle, Microsoft SQL Server, IBM DB2, MongoDB and Hadoop.• Leveraged expert negotiation strategies to secure millions of dollars in cost savings on multiple occasions. o Negotiated hardware and software purchases to over 80% off. o Generated $1.6M in cost savings while securing new equipment by strategically negotiating and recovering money spent in the previous year.• Managed employee retention, hiring and onboarding new employees, interns, and contractors while advocating for the promotion of team members, conducted annual performance reviews, merits, and established goals and objectives for Data Services team members.• Developed and managed administrative ($2.7M), capital ($3-5M), and maintenance ($7-8M) budgets while playing an instrumental role in the procurement of $5-10M in annual infrastructure purchases.• Created several business cases to gain management approval for capital infrastructure purchases.• Created three-year strategic plan / roadmap for storage and database technologies.

Detroit, Mi

Managed technical storage infrastructure team supporting mainframe, distributed Storage Area Network (SAN), Network Attached Storage (NAS), backup and recovery, disaster recovery (DR), and eDiscovery functions. Implemented cost-effective solutions to improve performance and availability.• Attained $1M in return on investment (ROI) savings over a five-year span by creating a business case study, analyzing backup equipment at remote offices, determining pricing, and identifying a cost-efficient disk-based new technology backup solution. • Supported 30%+ annual storage growth while maintaining minimal team size and reducing costs.• Researched new technology storage solutions to remain up to date regarding industry trends.• Negotiated and managed annual hardware and software maintenance.• Administered annual performance evaluation process.

Detroit, Mi

Responsible for distributed storage engineering, storage network (SAN) management and administration, subject matter expert on SAN, distributed backup and recovery, and disaster recovery.• Implemented enterprise distributed backup and recovery solution IBM Tivoli Storage Manager (TSM) to eliminate manual effort related to server backups.• Performed SAN proof of concept (PoC) and implemented first SAN at Blue Cross Blue Shield.• Led the projects for the technical implementation of an Email Archive solution, Content Manager, and Content Manager On-Demand (CMOD).• Installed and upgraded storage software on UNIX and Windows servers, wrote UNIX shell scripts to automate functions, and managed SAN storage on UNIX and Windows servers.