• Orchestrated the entire IT operations of a bustling pediatric clinic, enhancing healthcare delivery for a single physician and a staff team of five.• Spearheaded the selection and implementation of a tailored Electronic Health Records (EHR) system, streamlining patient information management and improving record accuracy and access.• Managed IT infrastructure, including network administration, data security, and hardware and software support, ensuring high availability and reliability of computing resources.• Developed and enforced data protection policies compliant with HIPAA regulations, safeguarding patient privacy and clinic data integrity.• Trained staff on new technologies and cybersecurity best practices, enhancing team proficiency and minimizing risks of data breaches.• Facilitated seamless integration of telemedicine capabilities, expanding service offerings and accessibility for remote consultations during the COVID-19 pandemic.

• Lead the planning, development, and implementation of all information technology strategies in a dynamic church environment serving 700 congregants, effectively aligning technology initiatives with organizational goals.• Manage a diverse team of IT professionals and volunteers, fostering an atmosphere of innovation and continuous improvement in delivering efficient tech solutions.• Oversee the maintenance and enhancement of IT infrastructure, including network security, data management, and hardware and software upgrades, ensuring robust and scalable systems.• Develop and administer the IT budget, achieving cost reductions while enhancing service quality through strategic vendor negotiations and technology investments.• Champion the integration of cutting-edge digital tools for community engagement, including live streaming services, a church management system, and interactive mobile apps, increasing participation and accessibility for members.• Implement comprehensive cybersecurity protocols and training programs, significantly reducing vulnerability to data breaches and enhancing system security.• Collaborate closely with church leadership to facilitate technology-supported administrative functions and community outreach programs, ensuring technology solutions meet diverse stakeholder needs.

Support of all PCs and peripherals.

PC and Mac repairs, including all hardware and software needs.

PC and Server Troubleshooting and Resolution