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I am a leader of technology professionals with 30 years of corporate technology experience developing both internal and commercial/salable software, including highly complex distributed applications generating annual revenue exceeding $200M. I have managed teams of up to 75 professionals in both conventional and agile environments, both co-located and globally distributed. My passions are to serve customers well by providing efficient technology solutions to complex business problems, and to mentor, coach, encourage, and elevate the people I work with to achieve more than they ever thought possible while loving the experience.A listing of my core competencies includes:Software DevelopmentExecutive LeadershipCross-Functional Team LeadershipProject ManagementAgile Development LeadershipAgile Product OwnerSystems DesignDisaster RecoverySolution Deployment and ConfigurationIncident ManagementChange Management
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Director - It SystemsWindstream Jan 2021 - PresentLittle Rock, Ar, Us -
Manager, Systems Development And OperationsAltice Usa Nov 2015 - Jan 2021Queens, New York, UsLed the team responsible for the management, development, maintenance and operation of critical enterprise applications within the Engineering and Network Operations groups, including change management, incident management, and performance monitoring and measurement. Portfolio is 60% custom software and 40% COTS packages. -
Sr. Director, Technology Product DevelopmentThomson Reuters Tax & Accounting May 2013 - Nov 2014Toronto, On, CaLed a globally distributed team (75 developers on 4 continents) in the development of commercial SAAS software to support corporate tax compliance. Also responsible for deployment to multiple global data centers, product architecture, capacity planning, incident management, SSAE16 audit compliance, and disaster recovery. -
Sr. Director Of Software DevelopmentThomson Reuters Tax & Accounting Jul 2007 - May 2013Toronto, On, CaLed a team of 40+ software professionals in an agile transformation during delivery of significant new customer features on an entirely new underlying .NET web platform. Responsible for overall project direction, technology selection, requirements (as Agile product owner for a portion of the project), development, deployment, analytics, availability, disaster recovery, and SSAE16 audit compliance.- Delivered software and processes which improved employee productivity by over 400%- New platform was 99.9% error free with thousands of concurrent web users
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Director Of Application TechnologyThomson Reuters Tax & Accounting Jan 2004 - Jun 2007Toronto, On, CaRecruited to return to my former division after my expat assignment to lead a different and larger team of software professionals producing web-based SAAS tax software for corporations. Introduced metrics-based estimation and tracking processes for software projects resulting in better and more consistent deliveries. Introduced division's first customer-facing web services, integrating new .NET clients and legacy back-end components.
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Management ConsultantThomson Reuters Tax & Accounting Sep 2003 - Dec 2003Toronto, On, CaPerformed a thorough assessment of a struggling multi-year technology project at the request of the General Manager. Integrated with the team and made daily adjustments to processes, in addition to summary recommendations to the project VP and the GM.
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ExpatThomson Reuters Tax & Accounting Aug 2002 - Aug 2003Toronto, On, CaOne year assignment as part of 13 person team establishing a new business presence in Switzerland. My primary role was to manage the creation and evolution of XML standards for content being loaded to Thomson’s proprietary search and retrieval system, to ensure maximum global reuse of content across Thomson’s information products. I established policies and procedures for the standards effort, and led numerous global working groups to achieve consensus.
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Director Of Platform TechnologiesThomson Reuters Tax & Accounting Nov 1999 - Jul 2002Toronto, On, CaLed a team of 30+ software professionals in the creation of web-based tax compliance software for national accounting firms, along with the associated management, monitoring, and deployment tools.- Achieved a 40% increase in system capacity with no additional hardware, saving over $2M- Error rates were reduced by 70% in my first year, and another 73% the second year, while the number of tax returns processed grew by 140%
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Manager, Software ArchitectThomson Reuters Tax & Accounting Jun 1995 - Oct 1999Toronto, On, Ca
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ProgrammerWest Publishing Jun 1988 - May 1995
Rick Van Surksum Skills
Rick Van Surksum Education Details
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University Of MinnesotaComputer Science -
University Of Minnesota MorrisComputer Science
Frequently Asked Questions about Rick Van Surksum
What company does Rick Van Surksum work for?
Rick Van Surksum works for Windstream
What is Rick Van Surksum's role at the current company?
Rick Van Surksum's current role is Director - IT Systems at Windstream.
What is Rick Van Surksum's email address?
Rick Van Surksum's email address is ri****@****ail.com
What is Rick Van Surksum's direct phone number?
Rick Van Surksum's direct phone number is (903) 939*****
What schools did Rick Van Surksum attend?
Rick Van Surksum attended University Of Minnesota, University Of Minnesota Morris.
What skills is Rick Van Surksum known for?
Rick Van Surksum has skills like Team Leadership, Management, Software Development, Agile Methodologies, Product Management, Cross Functional Team Leadership, Leadership, Project Management, Enterprise Software, Saas, Strategic Vision, Product Development.
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