• Proposed, championed, and delivered a transformative project that optimized how 6,000+ users access their applications improving stability, performance, and security in the clinics increasing productivity, user satisfaction while lowering operating costs by more than 25%. This project was completed 4 months early, reducing technical debt, and service desk tickets while improving observability into application and user interactions.

• Partnered and managed a lift and shift migration of 95% of all services from legacy colocation into Azure. This project was on-time, under budget and spanned 500+ services including all production workloads, touching every aspect of the business which required coordination across many teams, stakeholders, and executive approval all of which was accomplished during a pandemic without unplanned downtime.• Managed the creation of a Disaster Recovery solution into AWS beating RPO/RTO requirements and reducing costs for 2 years and participated with optimizing and migrating the solution to Azure. • Created and delivered a cost and resource governance program for both AWS and Azure reducing costs by 30 to 70% by right sizing and scheduling resources, reducing sprawl and strategically purchase reserved instances.• Improved operational stability (92%), performance and customer satisfaction across all facets of IT by architecting a team driven by metrics to improve stability, performance, and customer satisfaction organization wide. This continuous program included many changes to processes, tools, and staffing from rearchitecting MS SQL, deploying modern application and infrastructure monitoring tools (Datadog), implementing a DevOps program, 24x7 on-call, regular training, optimizing and enforcing a change management program.• Architected and managed datacenter decommissioning which reduced the footprint by 80%+, on-premises infrastructure count by 95% and costs by 85% without any unplanned downtime.

• Championed Amazon Web Services solutions for new and existing products quickly and effectively eliminating capital outlay and reducing deployment time to hours from weeks.• Successfully planned, managed and participated in the migration of all services from legacy collocation into AWS. This project was on-time, under budget and spanned 50+ services including SQL Server, IIS, FTP, VPN, Active Directory, and dozens of business-critical applications. This long-term project touched every aspect of the business and required coordination across many teams, stake-holders and executive approval all of which was accomplished with reduced staffing. • Architected modernization of Java application to Docker and AWS ECS solution which improved performance, reliability, improved release speed and stability. • Delivered Microsoft Dynamics CRM solution for expanding sales staff including product management and training. Revenue has increased 40% and attained all-time highs. • Spearheaded complete mobile device solution for sales team: Evaluation, selection, purchase, rollout, training, management and MDM solutions. • Evaluated and negotiated mobility data services for digital sales teams with an average of 30% savings.• Managed Operations and IT aspects of dozens of office moves and consolidations reducing both operational and maintenance costs and improving productivity with network and equipment upgrades.• Improved Messaging and Network Security with upgraded endpoint security, messaging inspection and network analytics reducing deployment time by 75%, false positives 80% and licensing costs 20%. • Optimized Technology Operations Team reducing ticket resolution times by 25% with less staff.

Leader of 24/7 Network Operations Team responsible for critical websites, infrastructure, email, MPLS and VPN networks, Project Management and Purchasing as well as evaluating new technology, such as VDI, Office 365, Google Apps, SANs, Telecom, etc and recommending its use in production based on ROI, and costs analysis. Implementation of Office 365, SharePoint Online, Amazon Web Services (AWS), New Relic, Spiceworks...• Optimized aging server infrastructure with combination of NAS and cloud services reducing replacement costs by 90% and overhead and maintenance costs by 80%.• Modernized messaging infrastructure with Office365 Cloud Solution from Exchange 2003 on premise with near zero downtime, improved end user support and reduced capital outlay while reducing user issues by 75% and increase storage capacity 1000x. • Upgraded aging on-premise call centers with Hosted VoIP Call Center solutions eliminating expensive maintenance contracts and modernizing tools with no capital costs.• Managed and negotiated dozens of telecom contracts reducing or maintaining costs while increasing bandwidth by 20x. • Deployed MPLS networks for on premise VoIP solution and secure, low latency network traffic.

• Implemented and managed a team that on-boarded 40+ acquired properties onto TMP applications and procedures in high pressure, deadline oriented business across the country. TMP grew 10 fold during this period and I led the staff that upgraded the equipment, network, migrated the data, and trained the staff on how to use the proprietary Accounting/Production/Pagination/CRM software. The only time a product was not delivered on-time was due to a hurricane. • Product managed and designed a proprietary predictive sale software modernized the architecture to centralized SQL 2005, SSO with Active Directory reducing software and hardware costs while improving performance and security.• Product managed the development and deployment of two trucking industry websites increasing online revenue 5x and user base 20x creating an industry leading job matching service.• Managed vendors such as Dell, CDW, AT&T, Sprint, Megapath, Covad negotiating favorable rates.• Developed and managed support team responsible for telecom, system support and administration, training, application QA, on-call rotations and daily helpdesk duties for 24x7 deadline oriented company. • Spearheaded Co-location migration and optimization• Championed infrastructure modernization and expansion as the business requirements evolved.• Designed and delivered a larger network security solution with a hub and spoke Cisco VPN solution.

Launched, managed and developed a Buy-Sell-Trade publication in the Texas Hill Country. I was able to grow the business and staff to compete with well established competitors, and selling the business in the process.