Ricky Brooks Email & Phone Number

San Francisco, Ca, Us

Austin, Texas, Us

- Lead a team of program managers to develop and implement global inclusion programs in collaboration with diverse collaborators across the organization.- Provide strategic guidance and advisory support to senior leadership on diversity, equity, inclusion, and belonging initiatives.- Partner closely with collaborators from every business function to develop inclusive practices and implement change management strategies.- Drive project success by overseeing project management processes, identifying risks, and implementing mitigation strategies.- Advocate for diversity and inclusion through effective communication and engagement with collaborators across the organization.- Mentor and coach team members to enhance their project management skills and foster professional growth.

Austin, Texas, Us

Austin, Texas, Us

- Align IRG strategy and programming to broader Diversity, Inclusion & Belonging(DI&B) and engagement efforts to attract and retain talent, and promote an inclusiveworkplace- Develop, implement and refresh IRG policies, toolkits, guidelines, and templates- Provide effective guidance and coaching to IRG leaders and their leadership teams,ensuring alignment and integration of IRG strategic plans, budgets, and programming- In partnership with the DI&B and Internal Communications teams, assist IRGs indeveloping their communications strategies and ensure consistent execution- Provide a framework and guidance for IRG membership records, budget, and expensemanagement- Apply effective benchmarks, best practices, metrics and trends for measuring theimpact of our programs

Palo Alto, Ca, Us

Leader for the Americas of our global career development program for new college graduates entering Sales, Sales Engineering, Professional Services, Customer Success, Technical Account Management and Operations roles (these employees will be responsible for $395M of annual revenue).Executed 6 weeks of in-person/virtual training for our team of 100, followed by 6 mos. of ongoing team management. Roles & Responsibilities include:- Program management and training content ideation, development, and execution- Managed and facilitated training sessions, mock customer calls, scenario role play, practice forecasting exercises- Align audience learning styles with various delivery models, catering to the "Millennial/Gen Z" audience- Manage new graduates(FTE) during multi-month program via 1x1 meetings, coaching, career guidance, project assignments- Drive executive sponsorship through stakeholder management and enagement, provide info sessions from c-suite to hiring manager- Vetting and hiring of vendors and program assistants to deliver a seamless program- Responsible for planning and execution of program budget- Helped develop consistent geo strategy through collaboration with APJ + EMEA, via AMER led initiatives- Understand segment business objectives, strategies, challenges and priorities to be able to anticipate or identify needs- Optimize enablement program development and delivery by leveraging existing resources- Targeted role-based enablement that affects business needs, and eliminates “one size fits all”- Gain clear requirements for enablement programs, be a SME for the GEO on content, leveraging- Collaborate with platforms teams to develop Learning Platform

Palo Alto, Ca, Us

- Understand segment business objectives, strategies, challenges and priorities to be able to anticipate or identify needs​- Optimize enablement program development and delivery by leveraging existing resources​- Targeted role-based enablement that affects business needs, and eliminates “one size fits all”​- A clear roadmap including WWKO and quarterly training to grow sales talent, sales manager skills and a sales force that can be informed, armed and enabled to meet their changing business goals​- Gain clear requirements for enablement programs, be a SME for the GEO on content, leveraging VMware Selling and Sales strategy to ensure content is impactful and relevant, measured and evaluated consistently and transparently​- Own and deliver local Enablement Events including leading design requirements, developing deal and peer reviews, first line sales manager activities, and local cross-sales roles events and bootcamps in addition to partnering on Worldwide Sales Kickoff​- Provide input into the creation and rollout of new programs and initiatives to develop competency-based enablement program guides & awareness campaigns to drive local adoption of Enablement programs.​- Provide metrics stakeholders across participation, satisfaction and outcomes for programs executed ​- Act as a champion of for local program requirements​- Build upon onboarding programs to ensure competency in role-based fundamentals- Perform data analysis of training program effectiveness to build performance management processes

Austin, Tx, Us

- Manages a team of Learning Specialists and Content Developers- Develops strategic sales enablement and education programs- Confer with Sales Executives to evaluate effectiveness of current programs and learning approaches- Designs and implements action plans- Solicits feedback and measures program effectiveness- Determines sales enablement requirements by studying Sales and Marketing strategic plansand current sales results

Round Rock, Texas, Us

Technical Training Sr. Analyst August 2015 - September 2016- Conduct quarterly training needs analysis and create training calendar. Ensure trainings are aligned with local business objectives and developmental needs of sales teams. - Responsible for the delivery of sales training; new hire on-boarding, selling skills for inside and outside sales, account planning, acceleration training and entry level technical training- Conducts training in classroom as well as thru conference calls- Provide on-going consultation on selling skills - Engage with the Sales leaders, Business Unit leaders, Marketing and Global Sales Training to ensure the coordination, organization and deployment of the required training for the sales teams. - Sales coach and lead team meetings- Provide consulting & sell technical solutions to mid-market accounts- Produced more than $3,000,000 in revenue by over attaining 100% of sales goal- Managed over 1000 acquisition accounts while seeking out net new customers

Austin, Texas, Us

- Developed coursework based on request from management and business need- Facilitated new hire orientation, billing training, customer service training, and requested trainings- Worked closely with business executives to develop new courses- Scheduled specialty appointments for doctor and estheticians- Responsible for clinic deposits and patient management records- Effectively managed Charge Review Work queue and billing for patients

Scottsdale, Az, Us

- Coached and Trained staff on processes and procedures- Conducted interviews and hired on new staff and managed front desk staff- Worked on Account Receivable projects, Marketing and sales events- Visual merchandising, managed revenue and business development, payroll, and scheduling

San Francisco, California, Us

- Coached and Trained staff on processes and procedures- Conducted interviews and hired on new staff- Visual merchandising, managed revenue and business development, payroll, and scheduling

Bachelor’S Degree, Mass Communication/Media Studies

Communication And Media Studies