Ricky Chu is a Customer Success at Planful. He possess expertise in strategic planning, sales management, leadership, coaching, customer service and 9 more skills. Colleagues describe him as "Ricky is a Customer Success guru! While working with Ricky, I witnessed his ability to build strong customer relationships while getting projects completed in a timely and efficient manner. All of our clients spoke very highly of Ricky and the immense support he provided to ensure our customers achieved their desired outcomes. Ricky is also a great teammate, one who takes ownership and leads by example. We are going to miss Ricky and I wish him all the best in his future endeavors!" and "Ricky is a great SaaS customer success manager in two ways--he thoroughly understands the product and its capabilities and he builds close, authentic relationships with the customer team members. I was always impressed with the creative ideas he'd bring to thorny customer issues, often helping us to create additional value for them. His training sessions were very clear and concise, helping users in their initial foray into the software and as they matured in their use. He was…
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Listed skills include Strategic Planning, Sales Management, Leadership, Coaching, and 10 others.