• Identified specific challenges regarding school district’s inability to reach “at risk” student population; in addition to suggesting proven measures to resolve specific issues • Increased district’s ability to reach “at risk” population by partnering with District and Teacher’s Union Leadership in the assessment, development and facilitation of Sensitivity Training initiatives designed to establish effective student/teacher relationships • Development and implemented a staff training program to help counselors better understand the public school system, and provide best possible counseling services to students and their families • Articulated district policies and procedures to employees seeking clarification regarding disciplinary issues as it relates to students to whom we provided services • Represented organizational interests at meetings with school superintendents, company presidents, and government officials, resulting in additional sources of income • Hired and supervised counseling personnel; improved employee morale by implementing organizational employee feedback process to identify and correct any problems and or concerns• Implemented and managed middle and high school mediation programs inclusive of providing conflict resolution, sensitivity and mediation training for student, and staff program participants

• Supported full cycle recruitment strategies, increasing placement of trained technicians in the South Eastern Region of the U.S., resulting in a 35% increase in NNA Financial Sponsorship • Performed searches for qualified candidates based on program criteria to include networking, media, job fairs, referrals, and school visits; presenting qualified candidates to college admissions. • Provided candidate feedback on application/financial aid process regarding program acceptance • Reorganized operations to incorporate input of Nissan and Infiniti Parts and Service Management• Negotiated cost-effective benefits and salary contracts for non union employees• Managed HR issues associated with technician retention increasing dealer participation by 14% • Established cross-functional reliances with NNA Regional Management, Greenville Technical College, and individually owned Nissan and Infiniti Dealerships in NC, SC, GA, TN and FL

• Significantly increased awareness of education and career opportunities to multicultural youth• Development and implementation of paid internship program, to include participation of local businesses, providing job readiness training, placement, employee relations, payroll administration and management of $40,000 program budget.• Direct responsibility for the college acceptance and financial aide packaging of (85) students representing over $500,000.• Coordinated and raised funds for College Tour Component, providing monthly tours, in addition to an annual 5 day tour of Historically Black Colleges and Universities at no cost to students

• Provided HR support to 85 exempt and non exempt union engineering personnel in multiple sites • Used excellent leadership, team-building and communication skills to develop subordinates and encourage cooperation and responsibility. Ensured compliance with corporate HR programs• Worked to balance the company’s best interest with the employees’ needs to achieve business goals. Implemented best management practices to maintain high morale in multisite and multinational business environment • Served as organizational AA/EEO Compliance representative responsible for hearing, mediation and resolution of any employee disputes and or complaints related to unfair employment, sexual harassment, and or diversity claims • Key member of executive team, providing ongoing training support, advice and presentations to Project Director, and Department Managers in goal setting and achievement of corporate growth objectives