General Manager
Petersburg, Virginia Area
Maintained dealership performance while adhering to DriveTime guidelines, policies and practices, and acting ethically and with integrity at all times and with all employees. Effectively recruited, screened, and hired dealership team members and thus reduced turnover and improved employee performance. Worked with customers, peers, employees, corporate team and regional management team and resolved complaints in a fast, positive, results-oriented fashion. Completed and conducted semi-annual performance evaluations. Verified and counted bank deposits along with securing money. Oversaw the underwriting of sales finance contracts. Trained and developed supporting management team within dealership. Held regularly scheduled meetings with dealership staff to discuss BLM performance, acknowledged contributions of team members, communicated company-wide policies, and provided open forum for questions and discussion. Drove in new business by signing up Dealer Referrals.