Senior Amazon Account Manager at Highlands Digital Focussing on Growth Strategy | Amazon Agency | PPC Expert for Corporates, SMEs & Start-ups | Maximizing Revenue via Data Analytics, SEO, Content Optimization & Merchandising |

• Maintain and manage all Marketplace Platforms –Amazon, eBay, Onbuy, Groupon, Wish and BigCommerce website• Develop and deliver Amazon strategy to maximise sales in line with company’s targets• Manage the brands’ Amazon Seller central accounts and Vendor central account• Maintain profitability by calculating/monitoring FBA/FBM cost for each SKU on amazon.• Create new FBA shipments according to past sales analysis and seasonal sales projections.• Execute sales campaigns on Amazon utilising AMS, deals, vouchers, discounts and promotions• Work closely with team of graphic designers to ensure brand’s image and product’s USPs are conveyed in appealing manner• Manage, update and optimise product listings with SEO-rich content and A+ Brand Content.• Optimise advertising on Amazon to a pre-defined ACOS targets• Create new product listings as required, adding all the relevant copyright and content• Manage and update the brands’ storefronts periodically• Monitor each accounts performance and ensure all technical issues are dealt with in a timely manner, liaising with Vendor/Seller Central support as required• Manage customer service team and ensure they operate within strict Amazon policies• Regular analysis of competitors’ products, listings, pricing and feedback for internal reporting• Analyse viability of amazon’s new initiatives and opportunities for business’s growth.• Manage Drop Shipping platform • Review Drop Shipping account applications and work closely with existing resellers• Formulating ways of cutting costs and operational expenses.• Maintain and improve shipment label printing process.• Maintain and manage order and inventory management solution Linnworks

• Identifying areas for expansion and development in e-commerce arena.• Product research, development and procurement.• Create weekly/monthly forecasts on revenue/target management and end of month reports on revenue and market performance.• Oversee creation and maintenance of listings on e-commerce platforms (Amazon, ebay and Magento)• Maintain profitability by calculating/monitoring FBA/FBM cost for each SKU on amazon.• Create new FBA shipments according to past sales analysis and seasonal sales projections.• Create and manage advertising campaigns on Google, Amazon and eBay utilising PPC, Google Shopping, Google Adwords and Google Analytics• Manage affiliate marketing campaigns on Webgains network.• Resolve technical issues on all e-commerce platforms.• Identify areas of e-commerce website improvement and manage webmasters team.• Assist customer service co-ordinator in order management, customer services and after sales enquiries.• Liaise with Logistics team ensuring timely delivery of orders and FBA shipments.• Liaise with suppliers regarding inbound stock

Creating product listings on various online platforms such as eBay, Amazon, Tesco and CDiscount. - Providing customer service for marketplaces - Digital marketing campaigns & strategy - Monitoring company and competitor's weekly sales across all channels - Assisting with research projects for business optimisation & growth - Analyzing past sales figures/trends to anticipate future product needs. - General business tasks and administration alongside the manager