Ricky Kumar
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Ricky Kumar Email & Phone Number

Insight and Improvement Manager at Centrica
Location: Leicester, England, United Kingdom 11 work roles 1 school
1 work email found @britishgas.co.uk LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email r****@britishgas.co.uk
LinkedIn Profile matched
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Current company
Role
Insight and Improvement Manager
Location
Leicester, England, United Kingdom
Company size

Who is Ricky Kumar? Overview

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Quick answer

Ricky Kumar is listed as Insight and Improvement Manager at Centrica, a company with 18296 employees, based in Leicester, England, United Kingdom. AeroLeads shows a work email signal at britishgas.co.uk and a matched LinkedIn profile for Ricky Kumar.

Ricky Kumar previously worked as Insight & Improvement Manager at Centrica and Workflow & Performance Manager at British Gas Business. Ricky Kumar holds Bachelor Of Science (Bsc), Biological And Biomedical Sciences from Sheffield Hallam University.

Company email context

Email format at Centrica

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{first}.{last}@britishgas.co.uk
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AeroLeads found 1 current-domain work email signal for Ricky Kumar. Compare company email patterns before reaching out.

Profile bio

About Ricky Kumar

I am a level headed, hard working, driven and confident individual who has a broad range of skills and experience . I have a firm understanding of operational management and the role MI and data insight analytics play in the success and continuous improvement of operational areas. Having worked in a large organisation for the past 13 years, I have held a number of positions covering technical and leadership roles. I am seen as someone who is approachable, intelligent and a safe pair of hands to trust to lead and complete any project that is presented to me.

Listed skills include Customer Experience, Customer Retention, Customer Service, People Management, and 15 others.

Current workplace

Ricky Kumar's current company

Company context helps verify the profile and gives searchers a useful next step.

Centrica
Centrica
Insight and Improvement Manager
Leicester, GB
Website
Employees
18296
AeroLeads page
11 roles

Ricky Kumar work experience

A career timeline built from the work history available for this profile.

Insight And Improvement Manager

Leicester, GB

Insight & Improvement Manager

Current
  • Responsible for the end to end workflow, operational MI and data insight strategy across all levels within Centrica Business contact management, external partners and regulatory bodies.Core Responsibilities
  • Lead and develop a team of Analysts
  • Formulate and deliver strategic plans to optimise workflow solutions, anticipating risks and maximising opportunities for efficiency and customer satisfaction
  • Ownership from concept to delivery of the operational MI and data insight analytics strategy in order to bring to life performance and objectives for the business
  • Drive continuous improvement through the design, production and delivery of value-add operational reporting and data insight covering all areas across the operational teams
  • Ensure reporting and complex data is sourced, analysed and presented in line with requirements, policies and procedures, identifying and resolving any information gaps or conflicts
Nov 2020 - Present

Workflow & Performance Manager

Leicester, United Kingdom

Responsible for Workflow, Performance planning, Reporting, and Process Improvement.

May 2015 - Nov 2020

Manager - Complaint Control Hub

Leicester, United Kingdom

Jan 2015 - May 2015

Account Manager

Optovision Uk

Leicester, United Kingdom

Feb 2007 - Dec 2007
Team & coworkers

Colleagues at Centrica

Other employees you can reach at centrica.com. View company contacts for 18296 employees →

1 education record

Ricky Kumar education

FAQ

Frequently asked questions about Ricky Kumar

Quick answers generated from the profile data available on this page.

What company does Ricky Kumar work for?

Ricky Kumar works for Centrica.

What is Ricky Kumar's role at Centrica?

Ricky Kumar is listed as Insight and Improvement Manager at Centrica.

What is Ricky Kumar's email address?

AeroLeads has found 1 work email signal at @britishgas.co.uk for Ricky Kumar at Centrica.

Where is Ricky Kumar based?

Ricky Kumar is based in Leicester, England, United Kingdom while working with Centrica.

What companies has Ricky Kumar worked for?

Ricky Kumar has worked for Centrica, British Gas Business, and Optovision Uk.

Who are Ricky Kumar's colleagues at Centrica?

Ricky Kumar's colleagues at Centrica include Samuel Ingle-Matthews, Emily. Abigail, Mark Mcgrann, Mark Morris, and Ronak Joshi.

How can I contact Ricky Kumar?

You can use AeroLeads to view verified contact signals for Ricky Kumar at Centrica, including work email, phone, and LinkedIn data when available.

What schools did Ricky Kumar attend?

Ricky Kumar holds Bachelor Of Science (Bsc), Biological And Biomedical Sciences from Sheffield Hallam University.

What skills is Ricky Kumar known for?

Ricky Kumar is listed with skills including Customer Experience, Customer Retention, Customer Service, People Management, Root Cause Analysis, Complaint Handling, Stakeholder Management, and Management.

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