Richard Murray Email & Phone Number

Horbury, Gb

Manchester Area, United Kingdom

West Yorkshire, England, United Kingdom

HCT is a community transport, not for profit company operating a range of bus and transport services across the country in London, Bristol, Yorkshire and Jersey / Guernsey.• Senior business leader for Yorkshire region with responsibility for working with the executive team to shape and develop the Group strategy and ensure full implementation in their area of responsibility. • Manage the profit and loss account for Yorkshire operations, ensuring cyclical financial activities are led and managed, ensuring that the operation meets and exceeds budget objectives and takes appropriate action to manage variances or risks to the plan. • Responsible for constructing and formulating budget plans and conducting regular forecasting for month end, quarterly and annual financial plans. • Manage operational performance against contracts and ensure risks to the P&L are mitigated and managed appropriately. • Regularly reviews business KPI’s and ensures that operational performance meets company and business unit objectives. • Overall responsibility for ensuring engineering activity meets safety and legal compliance • Develop good working relationships with key stakeholders and represent at relevant meetings to positively raise the profile of the organisation. • Proactively and regularly engage with existing and prospective commissioning authorities, to understand and support their strategic objectives; positioning the Company as a business partner and operator of first choice. • Lead and manage the regular employee and TU relationships and work with the Operations Director and HR Director to achieve a successful conclusion to the annual pay negotiation process. • Ensure that all operating processes, standards and procedures are compliant with legal, contractual and internal requirements. • Lead Transport Manager responsible for compliance with Operator Licence requirements

Castleford, England, United Kingdom

Castleford, England, United Kingdom

• Implementation of new Amazon work area process achieving productivity improvements and a reduction in quality defects.• Skills matrix developed and implemented for warehouse providing the platform for an improvement in skills base for the front line colleague population.• Implementation of Goods In work area driving improved compliance, increased efficiency and an improved trailer turnaround time. Compliance monitor established to track and challenge non compliant arrivals to drive improved quality of arrivals into the warehouse.• Lead support manager for end of year stock take with robust cycle count process implemented which supported achievement of an end of year independent audit compliance score of 95%• Quality action plan introduced for Draytek work area achieving a 100% reduction in quality defects, currently achieving zero defects for the past 6 weeks• Key operational scorecard implemented covering all operational, safety, customer and people measures. This has driven improved compliance and understanding in all key performance indicators within these areas.

Wakefield, England, United Kingdom

• Achievement of all key safety metrics for fresh warehouse chamber including year on year accident reduction of 10%• Full year budget of £10.5m achieved against a total volume of 50.2m items• Network checking compliance at 115% best in network• Compliance standards at 100% in all key compliance metrics• Loading compliance to stores to ensure availability and service at 85% - a 25% improvement in 6 months• Slashed adverse stock loss year on year and on track for £3m improvement • Efficiency improvement of 9% in first half of financial year• Trailer turnaround compliance improved from 45% to over 90% in 6 months• Absence improvement from 7% to 3.8% (outside of CV19)• Employee Opinion Survey response rate of 85% best in network across all Logistics sites• Driven huge improvements in the inbound supplier / goods in relationship to drive improved service and availability to stores. This work is now being benchmarked by all other Logistics sites• Deputised for plant / site manager during periods of absence

• Achievement of all efficiency measures for 2019 including 7.5% improvement on cases per attended hour• Achievement of all key safety metrics including 75% reduction on Lost Time Accidents• Absence targets achieved hitting full year target of 4%• Fully engaged and motivated workforce and union evidenced through Employee Opinion Survey results • Adverse stock results achieved full year with £1.2m year on year improvement

North Midlands & South Yorkshire

• Achievement of all key safety metrics and compliance in all 18 units including overall 15% accident reduction and 20% RTC reduction• Achievement of full year financial metrics for part 2017, 2018 and on track in 2019 for gross budget achievement of £25m• 2.3% improvement in efficiency metric for the sector on WIPWH and 3.5% for WIPGH• First Time Delivered metric achieved 96% which was 3rd best sector nationally out of over 100• Employee engagement score for 2017 and 2018 best in East region.8% improvement on customer focus metrics and 15% improvement in culture metrics.• Delivered successful Xmas operations for 2017 and 2018• Robust, engaged working relationships with area union team and benchmarked culturally by all other sectors in the East region• Sick Absence performance for 2018-19 achieved with sector at 3.5% and 100% compliant to all sick absence metrics• A performance management culture fully embedded with all 18 direct report unit managers

Warrington, United Kingdom

Sector area manager delivery for Warrington, Knutsford, Newton le Willows, Birchwood & Widnes.

Lead manager on World Class Mail initiative in Logistics arm of the business for the North West.

History, History, 2:1

History, 4 X A Levels (3 X B, 1 X D) And 9 X Gcse (7 X A, 2 X B)