Rick Olson Email & Phone Number

Chandler , Arizona, Us

- Participate in the Sales and Pre-Sales Process to build estimates for proposals. Work directly with Partnership Managers to set initial scope, budget, and timeline expectations while launching projects. Work with Customer Product Owners to review and iterate on their needs.- Participate in kickoff and discovery meetings with customer stakeholders to determine solution success criteria and articulate expert recommendations. In addition to clients and the Partnership team, occasionally communicate with Delivery Managers, Technical Architects, and Technical Leads to answer questions, provide fit/gap analysis, and support the timely delivery of project milestones.- Clearly document and diagram success criteria and recommendations; Mapping out integrated systems, data models, process flows, business context, and user stories to contribute to the creation of Business Requirement Documents (BRDs) and Solutions Specifications.- Design elegant, innovative Salesforce solutions involving: configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integrations, business process automation, and other custom functionality, while leveraging the disparate clouds in the Salesforce ecosystem (Heroku, Sales Cloud, Service, FSL, IoT, etc...).

Speakers, Trainers, and Seminar Leaders hire me to ensure their audiences are laughing WITH them and not AT them. As a result my clients confidently utilize humor to open ears, hearts, minds, and stages. Bottom line: they get laughs, get attention, and get results.

Phoenix, Arizona, Us

Chandler , Arizona, Us

- Function as the first point of contact/go-to for all client needs and all functional/non-technical internal project questions- Functional Requirements Owner - Work lock-step with clients and sales/dev teams to develop, maintain, and share requirements docs- Maintain concrete, accurate, and dynamic knowledge/quick record of project action items and decisions for easy actioning and sharing- Use knowledge of continuously changing action item deadlines to subtly/genially check-in with stakeholders in context-appropriate methods and times- Act as a minimal-overhead communication facilitator for project stakeholders/SMEs using situationally-appropriate tools to facilitate quick and accurate information sharing- Assist and support the CTO and the Director of Engineering with developing and maintaining operational procedures and best practices.- Salesforce Certified Administrator- Salesforce Certified Platform App Builder- Salesforce Certified Sales Cloud Consultant- Salesforce Certified Advanced Administrator- Salesforce Certified Service Cloud Consultant- Salesforce Certified Field Service Lightning Consultant

Chandler , Arizona, Us

Ricky entertains, educates and motivates. He was told all his life he was a funny guy and finally gave in to the pressure and stepped on stage to perform stand up comedy. There he enhanced his platform style and developed a unique approach to speaking by combining his natural humor along with his skills as an improv and stand up comic.

Englewood, Colorado, Us

Serve as the direct liaison between the district and the clubs. - Visit every club in the area.- Maintain regular contact with club presidents.- Encourage ideas and cooperation from clubs and members.- Ensure that every club in the area is of the highest quality so that members benefit from theToastmasters education program.- Identify opportunities for club enhancement that help bring about positive change.- Support and motivate clubs to provide the best possible member experience, enhancingmember retention and building membership.- Assist the clubs in the area to earn Distinguished recognition, thereby contributing todivision and district recognition.

Produce, promote and direct comedy shows.

- Performed role of Data Architect for the division.- Developed and enforced data naming, modeling and related standards and policies- Lead multiple data warehouse projects including a complete redesign to improve data quality and reduce load times- Initiated and managed meta-data management program - Approved all data designs and changes- Managed Business Objects environment- Managed project to upgrade to Business Objects XI R3 - Designed and implemented Business Objects security model - Developed countless full-client and web intelligence reports - Lead multiple projects to improve business processes- Lead project to migrate from Informatica to in-house PERL based ETL- Lead projects with off-shore and multiple location remote resources, both employees and contract resources- Developed and lead multi-year data feed (EDI) integration project that allowed the company to respond to new data feed request in hours rather than days.- Reported to Senior Level Business and IT officers.- Trained end-users related to webi report development- Instrumental in implementing project management tool set and methodology.- Completed extensive training in project managementTool set: CA Clarity, MS Project 2000, MS Office, Business Objects, Erwin, Visual SourceSafe, Visual Studio, Connect:Direct (NDM), PVCSEnvironment: Oracle, VSAM, MS SQL Server, MS Access

Chicago, Il, Us

- Created the Conceptual and Logical Data models for new projects.- Completed training in Java, DB2, IBM Websphere, Object-Oriented Analysis and Design, and IBM’s Insurance Application Architecture and Rational Suite- Lead several teams to select vendors for new data warehouse tools.- Lead proof-of-concept team for new software development methodology.- Approved all data design changes- Initiated Data Stewardship program- Maintained logical and physical data models- Developed Enterprise Logical Data Model- Mapped Legacy systems to newly developed Enterprise Logical Data ModelTool set: ERwin, Rational Suite, Business ObjectsEnvironment: DB2 UDB, MS Access, Oracle, CA IMS, AS400

Fort Worth, Texas, Us

• Responsible for sales and recruiting• Assisted in developing a departmentalized program• Completed Sales Training • Lead independent sales team• Trained new associates• Demonstrated product

• Lead model and requirement review sessions with user community.• Lead project to enhance development cycle.• Developed concept and logical data models for new applications• Updated data models for ongoing modifications• Managed data dictionary• Completed training in Data Administration, Logical and Physical data modeling and Data Warehouse concepts• Tool Set: ERwin, Cayenne Groundworks, Cayenne Terrain, Visio• Environment: Sybase, IDMS, DB2

• Managed and Supported 400 plus user Novell network• Responded to Help Desk tickets

Salesforce

Bachelor’S Degree, Business Administration, Computer Information Systems

High School, General Studies