Ricky Richardson Email and Phone Number

► Successfully upgraded to EPICOR version 10.2.300 from EPICOR 9.05 in August 2019. Lead the upgrade team to: • Rewrite and/or convert UI customizations, BAQs, BPMs, Crystal Reports, BAMs, and UD fields for the new version. • Performed several data conversions from 9 to 10. • Created SQL scripts to update data where needed during the conversion process. • Created new environments in the Application Server. • Apply service patches, as needed to 10.2.300.► Administrator for EPICOR ERP system. Manage security, database, application, and change control.► Perform various audits when required. SOX, Internal, DCAA► Develop custom solutions to resolve or improve business or system processes using a variety of tools such as EPICOR BPMs, BAMs, UI Customizations, BAQs, Dashboards, SSRS reports, Crystal Reports, and/or SQL scripts.► Meet with all levels of management and all areas of the business to discuss areas where improvements are needed and determine the best solution whether it’s a custom solution within the ERP system or a simple process change.

► Administrator for EPICOR ERP system. Application server , service connect, and security administration.. ► Develop custom solutions to resolve or improve business or system processes using a variety of tools such as EPICOR BPMs, BAMs, UI Customizations, Service Connect, BAQs,, Dashboards, SSRS reports, Crystal Reports, and/or SQL scripts.► Some notable customizations: - Custom PO approval process - Customized DMR process flow - Capture PO revisions for simple reporting - Customized MES screens - Created employee time dashboard for MES - SSRS reports that are scheduled to email or drop on a network folder - Vendor performance process - Time and Expense customizations for capturing additional information needed for payroll. - BPMs to prevent data entry issues or auto populating data. - Sending emails to users or groups when specific events occur in the system. - Customized AP Invoice Entry process to capture additional information and to place invoices on hold if there is a discrepancy between the vendor invoice and purchase order.► Meet with all levels of management and all areas of the business to discuss areas where improvements are needed and determine the best solution whether its a custom solution within the ERP system or a simple process change.

► Manage Chargeback process averaging 2.5 – 3 million lines and $100 - $150 million per month.► Liaison between Finance and IT. ► Create SAP BI and/or Crystal Reports as needed for finance.► Reconcile custom chargeback system on the iSeries with SAP monthly using BI tools, SQL and iSeries queries.► Lead project to create an automated real time process for accruing customer rebates based on Direct and In-Direct Sales. This process touched multiple platforms (iSeries and SAP HANA). The new process reduced the amount of time required for calculating the accruals from several days to one since the process is 90% automated. The users now simply run the reports rather than performing calculations.► Manage 3rd Party Returns process.► Perform monthly reconciliation between SAP GL and Billing Information using SAP BI Tools.

► Work with SAP BI Team to convert iSeries and Crystal Reports into SAP BI reports.► Provide technical support for Infor XA (Mapics)/LogPro ERP.► Created processes to import data from acquired companies (Oracle) into Infor XA/SAP for reporting purposes.► Provide guidance, advice and support to SAP implementation team.► Provide master data from Infor XA and LogPro to SAP implementation team for loading into SAP.

► Manage and Support IBS ERP System and Trusted Link EDI.► Improved shipping process by implementing and enhancing Varsity shipment management software.► Make ERP application changes as needed by business.► Implemented Purchase Order email process in IBS to save paper and resource time.

► Manage internal and external application developers. ► Support Infor ERP XA (Mapics) R6 and R9 ERP system. ► Support LogPro (Manhattan Associates) Warehouse Management System. ► Completed successful upgrade of Infor ERP XA.► Put iPads in receiving area so real time transactions could be performed.► Implemented a process to make the transfer of goods between the manufacturing plant and distribution center more efficient.► Developed a process for quality to approve raw materials prior to being used in the manufacturing process.► Developed an automated Chargeback process to reduce headcount and processing time. ► Work with both internal and external SOX auditors throughout the year.

► Developed physical inventory system.► Implemented RF equipment on the shop floor.► Worked with management to implement MRP at all plant sites.► Responsible for maintenance and support of Freidman ERP system. ► Assigned requests to personnel and tracked progress.► Responsible for status updates to the divisions executive steering committee monthly.

► Implemented JD Edwards XE at four manufacturing sites.► Streamlined shipping department by creating applications that utilized bar code scanners to process shipments.► Implemented Time and Attendance software at two manufacturing sites.