Ricky Ricks Email & Phone Number

Primary administrator/support for all aspects of the data processing system. Windows server 2003, 2008,2012 operating system installs, upgrades, configuration of server, desktops and laptops. Software/Hardware installs configuration and upgrades. Agency severs, laptops backup and recovery using Symantec BackupExec 2010, administration and monitoring of Agency LAN/Wan networks. Evaluate Software resulting in deployment and administration. Support for Agency headquarters and 120 county units throughout state. Other responsibilities included but are not limited to Microsoft exchange 2007, 2010, Microsoft active directory, BlackBerry administration, Cisco router configuration, Cisco IPICS administration.

Helpmate computer services is dedicated to being a helpful partner for all your computer needs weather home or business. With over 20 years of experience you can be confident that all work is performed in a professional and courteous manner. 678-346-0661

Top tier datacenter and user support. Top tier support for corporate production servers. Operating system installs, upgrades, configuration and patch management. Software/Hardware installs configuration and upgrades. Primary administrator for corporate sever backups and recovery using Veritas Netbackup, administration and monitoring of Corporate LAN/Wan networks. Evaluate Software resulting in deployment and administration. Lead group projects while mentoring younger group members. Other responsibilities included but are not limited to Microsoft exchange, Microsoft active directory, VMware administration.