Ricky Williams

Ricky Williams Email and Phone Number

Relationship Officer , Ztech manpower ( HSBC ) @ ZTECH Manpower Services
dubai, united arab emirates
Ricky Williams's Location
Dubai, United Arab Emirates, United Arab Emirates
Ricky Williams's Contact Details

Ricky Williams personal email

About Ricky Williams

Experienced in Sales and Marketing with a demonstrated history of working in the hospitality and Banking industry. Skilled in Microsoft Excel, Customer Service, Business Development, Strategic Planning, Customer Relationship Management (CRM) and Relationship Officer. with a Bachelor’s Degree focused in B.COM from AIITC.

Ricky Williams's Current Company Details
ZTECH Manpower Services

Ztech Manpower Services

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Relationship Officer , Ztech manpower ( HSBC )
dubai, united arab emirates
Website:
ztechms.com
Employees:
6
Ricky Williams Work Experience Details
  • Ztech Manpower Services
    Relationship Officer
    Ztech Manpower Services Jan 2021 - Present
    Dubai, United Arab Emirates
    *Acquire new to Bank customers to the franchise throught selling bank’s suite of retail products. *Primarily focused on Credit Cards and Consumer loans. *Ensure strict compliance of all KYC and compliance norms while on boarding a customer to ensure quality clients on boarding.*Analyze customer documents like Bank statments, pp copy, visa copy, EID, salary certificate, existing other bank loans & credit cards.*Explain to Customers different types of cards and credit options that are available as well the terms of those services.*keep a thorough follow up of existing clients for cross sell opportunities and regularity of repayments on active facilities.
  • Reliance Hub Services
    Telesales Team Leader
    Reliance Hub Services Feb 2019 - Mar 2020
    Dubai, United Arab Emirates
    * Major responsibility is to bring up the sales (membership)* Handling a team of 4 Members.* Fixing the appointment with un-prospective sales and convert them to productivity.* Collecting feedback from the members and updating management for the corrective actions. * Motivate and coordinating with the Tele Marketing team for the best turnover clients.* Maintain and format the reports and records of sales and follow up clients. * Prepare monthly sales and telemarketing reports for the management* Influence new customers by answering about new offers and packages questions; suggesting information about other benefits and offers * Call Selected Customers for the day and convince them to attend a seminar at the hotel and ensure that they visit the hotel to avail of the company Offers/Gift vouchers.
  • Arabian Times Travel And Tourisim
    Telesales Team Leader
    Arabian Times Travel And Tourisim Jul 2017 - Feb 2019
    Dubai, United Arab Emirates
    * Major responsibility is to bring up the sales (membership)* Handling a team of 10 Members.* Fixing the appointment with un-prospective sales and convert them to productivity.* Collecting feedback from the members and updating management for the corrective actions. * Motivate and coordinating with the Tele Marketing team for the best turnover clients.* Maintain and format the reports and records of sales and follow up clients. * Prepare monthly sales and telemarketing reports for the management* Influence new customers by answering country club offers and packages questions; suggesting information about other benefits and offers * Call Selected Customer's for the day and convince them to attend a seminar at the hotel and ensure that they visit the hotel to avail of the company Offers/Gift vouchers.
  • Country Club
    Team Leader Sales And Marketing
    Country Club Nov 2008 - 2017
    United Arab Emirates, Dubai
    * Major responsibility is to bring up the sales (membership and properties)* Handling a team of 12 Members.* Business development through product diversification and Branding. * Fixing the appointment with un-prospective sales and convert them to productivity.* Fixing and coordinating promotions with major hypermarkets and supermarkets, malls, Trade centers, Airports, Event management companies, etc. * Members retention and management by providing services like holidays, Events, and Clubbing activities. * Collecting feedback from the members and updating management for the corrective actions. * Motivate and coordinating with the Tele Marketing team for the best turnover clients.* Maintain and format the reports and records of sales and follow up clients. * Prepare monthly sales and telemarketing reports for the management* Influence new customers by answering country club offers and packages questions; suggesting information about other benefits and offers * Assist members with their holiday bookings in co-ordination with the resorts/hotels. * Call Selected Customer's for the day and convince them to attend a seminar at the hotel and ensure that they visit the hotel to avail of the company Offers/Gift vouchers.* Maintains Customer records by updating account information.* Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Country Club
    Asst Manager
    Country Club Sep 2012 - Oct 2013
    Kenya
    Influence new customers by answering country club offers and packages questions; suggesting information about other benefits and offers.Open Customer accounts by recording account information. Maintain Customer records by updating account information.Assist members with their holiday bookings in co-ordination with the resorts/hotels.Resolve problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Handling 12 Employees

Ricky Williams Skills

Customer Service Team Management Microsoft Office Management Microsoft Excel Business Development Business Strategy Marketing Leadership Strategic Planning Training Project Management Crm

Ricky Williams Education Details

  • Aiitc
    Aiitc
    B.Com
  • St Mary'S Centenary College
    St Mary'S Centenary College
    Accounts And Commerce

Frequently Asked Questions about Ricky Williams

What company does Ricky Williams work for?

Ricky Williams works for Ztech Manpower Services

What is Ricky Williams's role at the current company?

Ricky Williams's current role is Relationship Officer , Ztech manpower ( HSBC ).

What is Ricky Williams's email address?

Ricky Williams's email address is ri****@****ail.com

What schools did Ricky Williams attend?

Ricky Williams attended Aiitc, St Mary's Centenary College.

What skills is Ricky Williams known for?

Ricky Williams has skills like Customer Service, Team Management, Microsoft Office, Management, Microsoft Excel, Business Development, Business Strategy, Marketing, Leadership, Strategic Planning, Training, Project Management.

Who are Ricky Williams's colleagues?

Ricky Williams's colleagues are John Menard Gabitan, Chaudhry Usman Mehmood, Tanya Singh, Junaid Ellahi, Gulshan Saifi, Qutubuddin Hassan, Hasnain Khan.

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