Ricky Zheng

Ricky Zheng Email and Phone Number

Senior Customer Success Manager @ S&P Global
New York, United States
Ricky Zheng's Location
Brooklyn, New York, United States, United States
Ricky Zheng's Contact Details

Ricky Zheng work email

Ricky Zheng personal email

n/a
About Ricky Zheng

I am currently working for Visible Alpha (an S&P Global Company) as a Client Success Manager with previous experience working at Canalyst, Moody's Analytics, and Bank of America Merrill Lynch.

Ricky Zheng's Current Company Details
S&P Global

S&P Global

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Senior Customer Success Manager
New York, United States
Ricky Zheng Work Experience Details
  • S&P Global
    Senior Customer Success Manager
    S&P Global
    New York, United States
  • Visible Alpha
    Client Success Manager
    Visible Alpha Jul 2022 - Present
    New York, New York, Us
    The Client Success Manager at Visible Alpha cultivates and grow relationships with Institutional Clients – maximizing retention rate across the book of business, identify users at risk, and maximize usage of the product.
  • Canalyst
    Customer Success Manager
    Canalyst Oct 2021 - Jul 2022
    New York, Ny, Us
    The Customer Success Manager has responsibility for a set of clients and is charged with driving client satisfaction, reducing churn, and growing customer loyalty. In addition, they fully own the renewals process, forecast churn risk, and grow revenue within their existing book of business.
  • Moody'S Analytics
    Strategic Account Manager
    Moody'S Analytics Nov 2020 - Oct 2021
    New York, Ny, Us
    The Account Manager has responsibility for a set of clients and is charged with driving client satisfaction and improving retention by assisting with client demonstrations, training, and on-site visits to increase sales and customer satisfaction.
  • Moody'S Analytics
    Client Service Associate
    Moody'S Analytics Jun 2019 - Nov 2020
    New York, Ny, Us
    The Client Service Associate is responsible for providing superior customer service as the first point of contact for Moody's Analytics’ customers across a wide range of products. Our group supports the Credit Research & Risk Measurement suite within the diverse Moody’s Analytics product offering.
  • Proskauer Rose Llp
    Accounts Payable Clerk
    Proskauer Rose Llp Feb 2019 - Jun 2019
    New York, New York, Us
    The Account Payable Intern supports the Accounts Payable Team with day to day operations and projects. This includes supporting the team with processing invoices, organizing/maintaining all financial documents, preparing journal entries as well as any ad hoc projects.
  • Bank Of America Merrill Lynch
    Client Service Representative
    Bank Of America Merrill Lynch Feb 2018 - Aug 2018
    Charlotte, Nc, Us
    The Client Services Representative supports top priority clients by answering client queries, managing operational client relationships, and providing assistance with any account information. The representative also serves as the daily point of contact between the firm and the client for identifying and resolving operational issues and helping the client navigate the bank.

Ricky Zheng Skills

Microsoft Office Analytical Skills Microsoft Excel Public Speaking Finance Online Data Entry

Ricky Zheng Education Details

  • Zicklin School Of Business
    Zicklin School Of Business
    Finance & Investment
  • Year Up United
    Year Up United
    Participant In Investment Operations

Frequently Asked Questions about Ricky Zheng

What company does Ricky Zheng work for?

Ricky Zheng works for S&p Global

What is Ricky Zheng's role at the current company?

Ricky Zheng's current role is Senior Customer Success Manager.

What is Ricky Zheng's email address?

Ricky Zheng's email address is ri****@****pha.com

What schools did Ricky Zheng attend?

Ricky Zheng attended Zicklin School Of Business, Year Up United.

What skills is Ricky Zheng known for?

Ricky Zheng has skills like Microsoft Office, Analytical Skills, Microsoft Excel, Public Speaking, Finance, Online Data Entry.

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