Ricky Becker Iii Email & Phone Number

Designing, building, and managing virtualized network infrastructures.

• Manage and update server infrastructure in Hyper-V.• Manage and update McAfee ePolicy Orchestrator.• Manage and update software deployment packages and updates through Cisco Meraki.• Perform Nessus vulnerability scanning and mitigation based on scan results per customer policy.• Perform hardware upgrades on existing server infrastructure.• Provide technical briefings to new user groups.• Provide close support to large customer base utilizing both Windows and Apple operating systems.• Manage user accounts in active directory and assign privileges through group policy settings.• Repair faulty laptops and desktop computers back to operational standards.

• Manage user accounts in active directory and assign privileges through group policy settings.• Led and implemented a network-wide upgrade of user computers from Windows XP to 7.• Build, configure, and put into operation servers in a VM environment.• Manage Symantec Backup Executive for handling backups of key networks.• Repair faulty laptops and desktop computers back to operational standards.• Create security documentation for customer networks.• Test and inspect equipment for high priority deadlines.• Created study material and led training sessions on Security+ certification.

• Directed support of customer needs to meet fast approaching deadlines.• Received, processed, and delegated work for all incoming customer requests.

• Shipped and received packages and materials in a fast-paced environment while utilizing customer databases daily.

• Managed domestic and international wholesale accounts for company.• Communicated directly with all clients by email and phone, taking orders, billing, and overseeing shipment of wholesale orders.

Computer Networks And Cybersecurity (B.S.)

Concentration: Digital Forensics Minor: East Asia Studies

Associate Of Science (A.S.), Information Technology