Ricky Becker Iii Email & Phone Number

Designing, building, and managing virtualized network infrastructures.

• Manage and update server infrastructure in Hyper-V.
• Manage and update McAfee ePolicy Orchestrator.
• Manage and update software deployment packages and updates through Cisco Meraki.
• Perform Nessus vulnerability scanning and mitigation based on scan results per customer policy.
• Perform hardware upgrades on existing server infrastructure.
• Provide technical briefings to new user groups.

• Manage user accounts in active directory and assign privileges through group policy settings.
• Led and implemented a network-wide upgrade of user computers from Windows XP to 7.
• Build, configure, and put into operation servers in a VM environment.
• Manage Symantec Backup Executive for handling backups of key networks.
• Repair faulty laptops and desktop computers back to operational standards.
• Create security documentation for customer networks.

• Directed support of customer needs to meet fast approaching deadlines.
• Received, processed, and delegated work for all incoming customer requests.

• Shipped and received packages and materials in a fast-paced environment while utilizing customer databases daily.

• Managed domestic and international wholesale accounts for company.
• Communicated directly with all clients by email and phone, taking orders, billing, and overseeing shipment of wholesale orders.

Computer Networks And Cybersecurity (B.S.)

Concentration: Digital Forensics Minor: East Asia Studies

Associate Of Science (A.S.), Information Technology