Ricky Berry Email and Phone Number

• Responsible for all aspects of gift processing including (but not limited to) processing donor contributions for accounting/data management purposes, monitoring outstanding pledges, preparing pledge reminders, correspondence, receipts, and associated gift acknowledgements.• Records and maintains pertinent information for all constituents’, donor, and prospect pool using database resources. • Assists with reporting processes and prepares data extractions as needed for fundraising and reporting purposes.• Assists in the coordination of annual events, special events, and campaigns that advance the goals of Target Hunger’s Fund Development program.• Coordinates digital and social media campaigns that are aligned with Target Hunger’s marketing and fundraising goals.• Assists Executive leadership by scheduling fundraising appointments and other activities• Assists with the supervision and management of volunteers and student interns.• Proofreads and edits all correspondence, proposals and reports for accuracy

• Greeted customers and answered inquiries for general public, customers, and visitors• Sign-in visitors as they arrive into the facility and verified appropriate forms of identification.• Performed a variety of administrative tasks including (but not limited to): processing outgoing mail, receiving deliveries, processing payments, and answering/routing incoming calls

• Directed all aspects of the fitness club, including driving memberships, front desk duties, staff management, and facility maintenance.• Maintained a positive relationship between customers and the fitness club through effective communication and outreach.• Facilitated communication of objectives, needs, and concerns from the owners to the staff to ensure coordinated efforts to a shared goal• Provided gym tours for new and prospective gym members that highlighted benefits and promoted increase in sign-ups• Managed personnel by controlling wages, promotions, and hiring. Operated within the allotted budget by tactfully scheduling staff based on forecasted needs• Implemented training procedures for new employees and developed standard operating procedures for ongoing use. • Managed cash registers and performed register audits to identify shortages/discrepancies. Responsible for studio safe and end-of-day transactions.• Addressed escalated customer service concerns throughout the day and trained staff on effective conflict-resolution strategies.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service• Recommends items for sale to customer and recommends trade-up and/or companion items• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager

• Performed data entry using word processing software to generate working documents and forms • Prepared, composed, and reviewed correspondence for the purpose of obtaining or supplying information for the Education Service Line, the office of the Director, and the Associate Director • Monitored and reported on time and attendance. Verified and audited the allotted hours charged on reports in VISTA• Arranged records for storage/reference, scheduled disposition, and retrieval• Performed file management activities including determining applicable authorities, screening, and preparation of files for retention and disposal• Maintained calendars, appointments, and schedules for multiple members of the executive leadership team• Served as a liaison to the purchasing/procurement office to arrange for, monitor, and secure equipment, services, and products.• Performed work involving the collection, compilation, and/or tracking of data/statistical information in support of program operation.

• Query callers to obtain pertinent information necessary to determine the primary need/area of interest• Verify patient's medical and administrative records to determine eligibility for care• Proficiently utilize Microsoft office to prepare required monthly and quarterly reports• Ensure laboratory tests and follow-up appointments are accurately scheduled • Complete necessary forms (including means test) to determine patients fiscal responsibility and refer patients to appropriate clinician for medical care• Transfer/transcribe appropriate data to the required medical record while adhering to all HIPAA regulations.• Maintained various logs related to types of calls received, patient appointments, patients’ movement, flu shots etc.• Tracked various clinical activities through VISTA/DHCP or CPRS. Performed statistical analysis in connection with collection, processing, compilation, coding, and presentation of data files within patient medical records

• Administered and submitted all required Human Resources New Hire paperwork for incoming staff • Created, updated, and maintained database containing personnel files focusing on complete accuracy• Assisted in hiring, training, and developing a staff of 30+ employees regarding HR policies and procedures.• Organized and planned over 20 budget friendly events for partners, corporate sponsors, and staff. • Created and maintained budget and inventory documents including reconciling expenses and receipts• Developed and facilitated 10+ workshops on resume writing, cover letter writing, on-the-job coping skills, budgeting, speaking, networking, customer service, and stress management to prepare students to enter the work force.• Developed daily, weekly, and monthly reports to ensure compliance with both clients and agency partners.

• Provide prompt and courteous service to customers in order to maximize sales• Maintained stock/inventory to identify shortages and avoid depletion• Performed all register functions including end-of-day reporting and auditing• Received incoming shipments, verified quantities/styles received, organized items in stock room according to store policy

Assisted the staff of 10 developed a federal program that would prepare individuals for the employment experience. Developed and facilitated over 10 workshops on resume writing, cover letter writing, on-the-job coping skills, budgeting, speaking, networking, customer service, and stress management.Developed daily, weekly, and monthly reports to ensure the compliance with both clients and agency partners.