Ricky Brink Email & Phone Number

Charlotte, Nc, Us

Lakeville, Minnesota

• Managed the daily front-end technical needs for store users, including Point of Sale, mobile handheld solutions, and in store signage solution (Accessvia by Lexmark). • Managed store communications for 170 locations from our central office and satellite offices. • Managed the store supply program, including budgeting, monthly spend, store usage, and item management. • Analyzed store technical requirements for multiple applications and delivered functional specifications, user cases, user stores, and/or workflow/process diagrams. • Conducted different levels of testing including functional, regression, user acceptance, and performance to verify the business needs are met. • Managed the rollout communication and training documents for multiple applications including Oracle Xstore POS, Accessvia, and Mobile solutions. This included updating manuals and training documentation for new releases. • Completed On site and virtual training sessions for different applications to over 5000 employees.• Was the subject matter expert for end users for training questions, including level 1 technical support for all software.• Communicated to Upper Management, detailed issues, current status of solutions, and future advancements.

Greater Minneapolis-St. Paul Area

• Managed the daily front-end technical needs for store users, including Point of Sale, mobile handheld solutions, buy online pick up in store, and in store signage solution. • Created training manuals, standard operating procedures, and user manuals for new processes and applications. • Helped manage store communications and store supplies. • Collaborated with the training and development team to plan and deploy effective end-user-training and ensured successful change management for our Oracle ORPOS V14 upgrade. • Lead a small team of store end users for testing the new POS system prior to going to pilot locations. • Strategically evaluated value to the business for process improvements, while updating and creating documentation for all new applications. • Strategically evaluated value to the business for process improvements, while updating and creating documentation for all new applications. • Helped manage our store communication application by working with project creators to send out communications to 165 locations. • Prepared weekly, monthly, and year-end analytics for management.

Greater Minneapolis-St. Paul Area

Woodbury Mn

Eagan, Mn

• Pulling product per customer orders• Packing product for shipment • Performing safety inspection of forklift• Use of overhead crane and forklift to move products• Maintaining inventory

Eagan, Mn

• Supervised and coached all associates and train new stocking and cashiers• Assisted with managing P&L using SAP• Researched shipment shortages and overages• Re-merchandised promo sections under strict deadlines• Proven inventory results, 2011 budget 1.10 actual 1.0, 2012 budget .95 actual .85

Bachelor'S Degree, Finance, General

Bachelor Of Science, Business Administration

Associates Of Applied Science, Supervisory Management