Ricky Cutler Email & Phone Number

Denver, Colorado, United States

- Successfully led the transition of a digital advertising platform from a legacy OMS to a modern, scalable solution, resulting in 2,000 users migrating off of a legacy application- Drive product innovation by exploring and implementing AI-powered solutions to enhance the OMS's capabilities and deliver value to users.- Conduct in-depth user research to understand customer needs, pain points, and market trends, informing product strategy and roadmap.- Manage OKRs to align product goals with overall company objectives and ensure effective execution.- Collaborate with cross-functional teams (e.g., engineering, design, marketing) to deliver high-quality products that meet user expectations and drive business growth.- Proven track record in managing complex product lifecycles, from ideation to launch and ongoing optimization.

Denver, Co

- Led and managed post-sales projects for financial software implementation, ensuring timely delivery and client satisfaction.- Prioritized and managed customer requests to drive product enhancements, collaborating with development teams to deliver new features and improve system functionality.- Served as a product expert, providing end-user training, database administration, and web server configuration support.- Facilitated agile development processes by running sprint planning, prioritizing tasks based on business impact and resource constraints, and overseeing project execution.- Effectively managed project teams through daily standups, ensuring efficient task allocation and project progress tracking. Demonstrated proficiency in various project management tools.

- Managed customer inquiries and requests efficiently, ensuring timely responses and maintaining detailed records. Prioritized concerns for 3,500 DAU and work directly with engineers to make changes to the system- Chosen team member to work in London office to monitor international customers in Europe. Worked to ensure customers were compliant with new legal requirements due to brexit- Helped organize disaster recovery system testing with outside customers and dealers

Greater New York City Area

- Led cross-functional teams to prioritize and implement user-centric UI/UX enhancements that increased system value and utility.- Gathered and analyzed user feedback to identify pain points and opportunities for improvement, serving as a liaison between customers and development teams- Streamlined API FIX messaging documentation to support over $350 billion in daily trading transactions.- Successfully conducted product demos to prospective clients, collaborating with sales and legal teams for seamless onboarding.- Championed user experience improvements by creating JIRA entries and specifications, driving system enhancements and maintaining change records.

- Managed social media pages using Buffer, Excel, Photoshop, Illustrator, and InDesign to meet business objectives- Worked closely with distributors, designers and manufacturers to deliver high quality, natural products to consumersthrough an e-commerce platform- Worked through problems as a team leader, managed contractors to ensure their projects were turned in on time andcompleted correctly- Brought five different product lines to market by owning the product lifestyle, market research and online content

University Of Florida

New York City

Bachelor Of Science (B.S.), Advertising

Minor, Innovation And Entrepreneurship