Ricky Gilbert Email & Phone Number

Orlando, Florida, United States

I lead a large team of talented people from all over the world with interest in live broadcast production that takes place entirely in virtual reality.It includes positions such as Shift Coordinators, Technical Directors and Assistants, and Camera Operators.A big part of what I do is research and develop hardware and networking specifications to maintain a high quality broadcast standard for delivery over the internet.I am known for pioneering streaming video productions for virtual events using a combination of high-performance home computers and cloud-based virtual solutions.

Orlando, Florida Area

Facilitated certification training classes online and on-site for Final Cut Pro and multiple versions of macOS.Incorporated my own experience as a professional to teach beyond the written material of the book.Used my experience with Apple and Microsoft to help bridge the gap for students not familiar with the Mac computer platform, its user interfaces, and terminology.

Orlando, Florida Area

Provided MSP (Managed Service Provider) clients with on-site and remote support, as well as purchase assistance. Managed clients with Apple computers, complex networks, and NAS (Network Attached Storage) devices.Integrated Apple devices in environments that use Linux, Windows, and Cloud services.

Orlando, Florida

Maintained the network infrastructure, servers, workstations, backups, software licenses, leases, new hardware purchases, and upgrades for a large ad agency of 40-80 employees and contractors.Transformed Push’s setup from self-hosted servers and data storage to a hybrid of virtualized servers, NAS, and Google Workspace for e-mail and collaboration.Reduced complexity for on-boarding for new users by developing a standard set of system and software restore images for each department.

Orlando, Florida

Assisted fellow university students, staff, and departments with equipment purchases and technical support.Pioneered virtualizing Windows on a Mac which allowed for more flexibility of our point-of-sales software and procedures.Brought back thousands of dollars to the store by processing multiple years of RMA (Return Merchandise Authorization) backlog.2008: I served as one of the on-campus Microsoft Student Reps.2009: Earned the Apple Product Professional status for that year through ASTO.