Ricky Huck Email & Phone Number

• At T-ROC I was a respected leader passionate about delivering best-in-class client services, account management, and project execution.
• I cultivated and preserved strong client connections across diverse accounts, resulting in enhanced business relationships.
• Established, supervised, and improved operational teams and objectives, leading to higher efficiency and productivity.
• I expanded and sustained profitable client relationships, resulting in increased revenue and long-term partnerships.
• Passionate for innovating and optimizing existing service processes, leading to improved operational effectiveness and cost savings.
• Designing and implementing cost control measures to maintain profitability, resulting in improved financial performance.

Richfield, Minnesota, United States

• I managed Best Buy’s Second and Third Party Labor strategy including cross-functional internal and external partnerships.
• Leadership: Lead Best Buy teams and vendors to give guidance on most effective ways to deploy resources in store.
• Management: Responsible for managing yearly budgets and assortment of providers ensuring they meet the needs of Best Buy teams and vendor partners. Continuously work with external IT companies to maintain Best Buy’s.
• Vendor Management: Manage program agreements, contracts, and overall relationship between Best Buy and Third Party vendors.

• Lead Best Buy’s Third Party Labor program. Responsibilities include a critical input into the assortment of Third Party agencies approved by Best Buy and working with internal and external partners to deploy effective.
• Dispute Resolution: Responsible for resolving all feedback on third party performance issues in store.
• Liaison: Key contact to Best Buy’s approved third party providers ensuring they have everything needed to meet Best Buy’s customer’s and employee’s expectations.
• Cost Control: Worked with internal cross-functional partners to source third party providers with the ability to support specific needs at a cost effective rate.
• Vendor Relations: Managed relationships between Best Buy and Third Party vendors. Maintained and marketed Best Buy’s Third Party website enabling Best Buy and vendors visibility to all work happening in store.

• Led a cross-functional support team for sales teams, managed the returns process, and oversaw system enhancements related to operations for Best Buy for Business
• Relationship Building: Established strong relationships with Inside Sales and Outside Sales Leadership teams. Ensured strong cross-functional relationships with Best Buy retail, Best Buy Corporate teams, and the Best.
• Management: Managed relationships with strategic partners such as fulfillment partners, Deal Tree, and internal or external warehouses
• Development: Responsible for the end-to-end development and documentation of process changes within sales support team.

Bs, Business Management

Education record