Ricky Leo Email and Phone Number
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Creative, innovative, consistency, giving the best services to all job responsibility. Some Experience in different job positions had given me so many things to improve, and creating more customer satisfaction.Me in another side https://www.instagram.com/ricky.leo/
Jmt - Jalamundi Tour
View- Website:
- dorakholding.com.tr
- Employees:
- 343
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Creatour Experience Officer (Ceo)Jmt - Jalamundi TourWest Jakarta, Jakarta, Id -
Key Account ManagerDorak Holding Feb 2024 - PresentIndonesiaThe role manages 03 key areas Sumatera - Kalimantan (Borneo) - Sulawesi (Celebes) We are a tour operator based in Turkey and sell packages in NCA (North & Central Asia), SSWA (South & South West Asia), and EEMEA (Eastern Europe, Middle East, and Africa).The Job Description:1. Developing and sustaining solid relationships with key clients that bring in the most income for the company. An account plan is a document that outlines the objectives, strategies, and actions to achieve customer satisfaction and retention, cross-selling and upselling, and value creation and delivery.2. Addressing and resolving key clients’ complaints.3. Acting as the main point of contact between key clients and internal teams.4. Supervising the account teams assigned to each key client.5. Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.6. Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.7. Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.8. Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals. -
Account ManagerVosaio Travel Jun 2023 - Dec 2023Central Jakarta, IndonesiaVosaio Travel Ltd. is Supplier a specialist in the B2B travel sector and our unparalleled experience and market-leading service with HQ in London, United Kingdom, and 17 Branches around the world.Our Services :• East & West Europe• Scandinavia• Iceland & Greenland• Yunani • Morocco • Malta • Syprus • USA • Latin America• Hawaii• Canada• Japan• Japan Pilgrim• Aussie• Pilgrim Route• Balkan Route
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Sales & Head Of Business Development Indonesia (Setup)Pt. Hot Foot Indonesia Sep 2022 - Jan 2023IndonesiaPREMIUM BIRD CONTROL SERVICES (Pest Control)Residential & Commercial1. Setup business and create business strategy 2. Create Cost Structure 3. Business Planning 4. Business Analysis 5. Sales Management & Selling Strategy6. Create Sales Process & pipeline 7. Meet with prospective clients, presentation & Follow up meeting8. Negotiation ProcessOUR AWESOMESERVICES1. Bird spikes2. Hotfoot bird netting3. Clean up and sanitization4. Hotfoot Repellent Gel5. Hotfoot Repellent Disc6. Springwire7. Wiremesh -
Business Development ManagerMahitala Bramanta Digital (Mbd) Jan 2021 - Jun 2022IndonesiaOpening Team & Business SetupThe core of the Company is Technology and we develop a few products, one of the products is Kemanayo.com that a Platform and Marketplace in Tourism Industry1. Setup business product for tourism start up (Kemanayo.com)2. Create Event & Collaboration with Brand, EO, KOL, Youtuber, Goverment, Shopping mall & Potensial clients3. Looking revenue stream from B2B & B2C market by handle their tour, tickets & transport4. Intelligently prospect for new opportunities within the country portfolio5. Be customer centric, service delivery focused for existing and new clients.6. Build a trusting, advisory relationship and become a go-to subject matter expert for clients7. Identify, prioritize, negotiate, contract and onboard non-participatory hotels, ensuring favorable terms and conditions.8. Formulate project ideas, determine where opportunity exists and implement new approaches.9. Develop revenue making strategy through research on target segments, go-to-market plans and brand strategy10.Work with products, customer success, marketing and account managers on sales and BD strategies, adapting to any changes in the external and internal environment11. Work with the Customer Value Proposition team to provide local coverage of regulators and industry associations.12. Report accurate sales KPIs, revenue targets, and manage any risks13. Use out-of-the-box thinking to develop and implement solutions to unique challenges14. Prepare presentations and materials15. Manage regular weekly/monthly supplier and internal reports16. Work in a data-driven environment -
Sales DirectorCodenesia Dec 2017 - 2021Makassar Area, South Sulawesi, IndonesiaYour Digital start here. https://www.codenesia.digital/We are specialized in digital services with more than 7 years of experience of serving various customers from different industries.Our goal is to bring our clients to another level in terms of digital and innovation to make our clients can have better marketing according to their needs. Video, Photo, Apps, Design, Code, UI & UX*Website DevelopmentAlmost all people will use the internet to find businesses before they try anything else. We help your businesses is easy to access by your potential customer. We help you to create:-E-Commerce Website (Online Store)-Company / Business Website-Personal Website (Blog)-Magazine / News Website-Government / NGO Website-Coming Soon Page-Landing Page*Mobile Apps DevelopmentResources always available for every user anytime and anywhere.We help you to create:-Android Apps-iOS Apps-Windows Mobile Apps*Software DevelopmentIf you can dream it, we can build it.We help you to create:-Business Software for B2B-Business Software for B2C*Graphic DesigningWe live in a fast-changing world where technology is driven by design to create an experience that matters and easy to understand.We help you to create:-Web Design-UI/UX Mobile Application-Logo Design-Printed Advertising-Online Advertising-Business Card Design-Marketing Design*Digital MarketingWe help you in :-Social Media Management & Marketing-Search Engine Optimization & Marketing-Email Marketing-Blogger Outreach*Manage ServiceIf you don’t have the time or skill sets your website. What could you be doing? What is the opportunity cost to your business when it's is neglected or maybe worse? You must think about that for a moment.We help you to :-A quick fix to website issues-Security from attacker-Automatically data backup-Monitoring website traffic-Content update-Reporting about profiling a website visitorAsk or contact me for next Information 082122223504 -
Branch ManagerPanorama Destination Apr 2016 - 2021Makassar Area, South Sulawesi, IndonesiaI'm responsible for managing the daily operation of a full-service branch office,including operations,product sales,customer service and security and safety by following the travel's objectives.- Direct all operational aspects including distribution operations,human resources,administration and sales- Make Quotation Product Tariff Domestic Market, Overseas Market, Corporate, Incentive, Government, Group & Event- Taking care of all inquiry, reservation, customer care, hotel content and up sale- Managing Hotels&Restaurants Contract and Negotiation process, availability, terms and conditions- Make sure all contracted hotel&Restaurant updated (Overseas and Indonesian Market)- Securing the best rates with hotel partners on both FIT&GIT- Tracking and monitoring competitive performance in terms of price competitiveness- Acting as Guest Relation Officer to provide all information regarding the tour and work with land Operator- Working closely with the supplier to get the most update information of the product- Assign the tour guide of every client- Support the tour guide of any program changed- Represent the office to vendor and clients- Maintain a high level of daily customer contact activities in-person meetings,engagement activities- Nurtures existing accounts respond to clients; develops through the profile of client needs- Monitors account trends, profitability and customer satisfaction; takes action to correct problems- Make daily sales calls out in the field,in partner and prospective partner office- Generates timely product sales reports and action plans; Monitors competitive arena; identifies and develops new accounts- Ensure to have the correct product and a sufficient amount of product for each market- Continuous sourcing of new product in Sulawesi- Market and Business Intelligent analysis required to ensure competitiveness in the market(Monitors competitive arena; identifies and develops new accounts)- Coordinate site inspection activities -
Team Leader Operations & LogisticsPanorama Destination Jan 2016 - Mar 2016Makassar Area, South Sulawesi, Indonesia- Make Quotation Product Tariff Domestic Market, Overseas Market, Corporate, Incentive, Goverment, Group & Event.- Taking care of all inquiry, reservation, customer care, hotel content and up sale.- Managing Hotels & Restaurants Contract and Negotiation process, availability, terms and conditions - Make sure all contracted hotel & Restaurant updated (Overseas and Indonesian Market)- Securing the best rates with hotel partners on both FIT & GIT- Tracking and monitoring competitive performance in terms of price competitiveness- Acting as Guest Relation Officer to provide all information regarding the tour and work with land Operator - Working closely with the supplier in order to get the most update information of product- Assign the tour guide of every client.- Support the tour guide of any program changed- Represent the office to vendor and clients.- Maintain a high level of daily customer contact activities in-person meetings, engagement activities- Nurtures existing accounts, responds to client ; develops through profile of client needs.- Monitors account trends, profitability and customer satisfaction; takes action to correct problems- Make daily sales calls out in the field, in partner and prospective partner offices- Generates timely product sales reports and action plans; Monitors competitive arena; identifies and develops new accounts.- Ensure to have the correct product and sufficient amount of product for each market- Continuous sourcing of new product in Sulawesi- Market and Business Intelligent analysis required to ensure competitiveness in the market (Monitors competitive arena; identifies and develops new accounts)- Coordinate site inspection activities -
Operations AnalystPanorama Destination Aug 2015 - Dec 2015Makassar Area, South Sulawesi, Indonesia- Make Quotation Product Tariff Domestic Market, Overseas Market, Corporate, Incentive, Goverment, Group & Event.- Taking care of all inquiry, reservation, customer care, hotel content and up sale.- Managing Hotels & Restaurants Contract and Negotiation process. - Make sure all contracted hotel & Restaurant updated (Overseas and Indonesian Market)- Acting as Guest Relation Officer to provide all information regarding the tour and work with land Operator - Working closely with the supplier in order to get the most update information of product- Assign the tour guide of every client.- Support the tour guide of any program changed- Represent the office to vendor and clients.- Ensure to have the correct product and sufficient amount of product for each market- Continuous sourcing of new product- Market and Business Intelligent analysis required to ensure competitiveness in the market- Coordinate site inspection activities -
Operations Analyst Domestic Market & Tour LeaderPanorama Destination Apr 2015 - Aug 2015Greater Jakarta Area, Indonesia- Make Quotation Product Tariff Domestic Market, Overseas Market, Corporate, Incentive, Goverment, Group & Event.- Make a booking Reservation Hotels, Transportation, Restaurant, Train Ticket, Flight Ticket, ect - Prepare Operation Cost, Guide Schedule, Invoicing & Sales Report- Taking care of all reservation & Operational- Meeting with Tour Guide- Taking care of all inquiry, reservation, customer care, hotel content and up sale.- Managing Hotels & Restaurants Contract and Negotiation process. - Make sure all contracted hotel & Restaurant updated - Coordinate every aspect of an event to make sure that it running smoothly - Calculate a budget for proposed events - Coordination of approved events which include managing details like choosing the event location, arranging the schedule, selecting entertainment, choosing vendors, selecting menus, procuring accommodations, creating and distributing marketing materials (invitations, flyers, advertisements), and arranging transportation for attendees. - To be onsite the day of the event to oversee set-up or perform the set-up themselves, and to troubleshoot any issues that may arise. - Coordinate site inspection activities -
Account Executive Inbound MarketPanorama Destination Apr 2010 - Apr 2015Greater Jakarta Area, IndonesiaInbound Market :- Make a booking from Agent, Reservation Hotels (Specially Java-Bali Overland, Sulawesi & Lombok), Transportation, Restaurant, Train Ticket, Flight Ticket, Operation Cost, Guide Schedule, Invoicing & Sales Report- Taking care of all reservation & Operational- Meeting with Tour GuideTour Leader :- Handling the running event from the beginning until the end.- Support the tour guide of any program changed- Ensure to have the correct product and sufficient amount of product for each market- Coordinate every aspect of an event to make sure that it running smoothly -
Ceo & Co-FounderFind Your Indonesia Jan 2016 - 2021Jl. Banjarsari X No.4A, Rt.8/Rw.8, Cilandak Barat, South Jakarta 12430https://www.findyourindonesia.com/FIND YOUR INDONESIA (FIYO) is a social travel platform that connects travelers with locals in exploring INDONESIA, ensuring Authentic Local Experiences.We aim to build a social community for travelers and locals to encourage the creation of a social impact that can create sustainable and responsible tourism in Indonesia.By social impact, we mean to create a positive effect for society by committing to action that solves social problems via the corridors of economy, environment, culture, human rights, unemployment, education, etc.When traveling with local people, we are allowed unique experiences straight from the eye of our local friends. These travel experiences inspire people, which will spark inspirations, which will, in turn, become the seeds of change, encouraging behavior that leads to social change towards the goal of sustainable tourism.We give you local insights and unique local knowledge, impart amazing knowledge into the history of a nation, invite you to dine in a local family’s home, arrange culinary trip and sample local dishes, share the know-how in protecting the environment, be involved in conserving local culture, meet awesome friends and also to get to know the people even closer in order to give you the experience of a lifetime.We believe that our ideas can be supported and creating sustainable tourism for a better Indonesia.VISIONTo become a platform that building a social community for travelers and Indonesian locals to encourage the creation of a social impact that can solve social problems for the benefit of the local people and the future of Indonesia Tourism.MISSION- Contribute to introducing and preserving the Indonesian Authentic Local Experience to travelers from all over the world.- Contribute to supporting and encouraging of creation the sustainable and responsible tourism.- Contribute to encouraging of creation the sustainable income for local people.
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Reservations AgentRanata Air Network Nov 2009 - Apr 2010Sukabumi Area, West Java, IndonesiaQuotation Tour, Ticketing Reservation, Tour Operator, Sales Marketing
Ricky Leo Skills
Frequently Asked Questions about Ricky Leo
What company does Ricky Leo work for?
Ricky Leo works for Jmt - Jalamundi Tour
What is Ricky Leo's role at the current company?
Ricky Leo's current role is Creatour Experience Officer (CEO).
What is Ricky Leo's email address?
Ricky Leo's email address is ri****@****urs.com
What schools did Ricky Leo attend?
Ricky Leo attended Revou, Universitas Ciputra Entrepreneurship Online, Stmik Pasim, Dharma Paramitha Vocational School.
What are some of Ricky Leo's interests?
Ricky Leo has interest in Social Services, Children, Mix Martial Art, Sport, Civil Rights And Social Action, Environment, Brazilian Jiu Jitsu, Poverty Alleviation, Science And Technology, Skill Improvement.
What skills is Ricky Leo known for?
Ricky Leo has skills like Tourism, Tour Planning, Youth Entrepreneurship, Network Marketing Professional, Account Executives, Tour Leader, Guided Tours, Operational Cost Analysis, Hospitality, Social Media, Passion For Helping Others, Entrepreneurship Education.
Who are Ricky Leo's colleagues?
Ricky Leo's colleagues are Deniz Yilmaz, Soner Karataş, Müslüm Kaplay, Merve Guner, Ahmet Yalçın, Gaye Irmak, Onpicha Phanpleewan.
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