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A highly experienced Programme Director, with a proven track record of successful delivery of strategic transformation programmes at large fixed and mobile Telco and online companies.With a heavy bias towards delivery of Online digital services in highly competitive environments, recognised for leading technical, people, process and policy change to deliver superb online and Omni-channel experiences. Proven and demonstrable success in building high performing cross-functional teams and driving highly efficient delivery models, with effective use of Agile and traditional delivery methodologies. Adept at building strong business partnerships and thought leadership to enable effective business and IT relationships and guiding the translation of business strategy into tangible solutions.A skilled communicator and leader with the ability to work effectively with people at all levels within an organisation.Significant experience in formulating and implementing alternative delivery approaches to drive delivery certainty, reduce costs whilst accelerating business benefits.Specialties: Programme Director, Strategic Programme Management, Online and Digital Services, Benefit Realisation and Management, coaching leading and developing project and programme managers, IT Architecture, Strategy, Technical Leadership, Direction Setting, Managing large teams and budgets, PRINCE 2, MSP (Managing Successful Programmes), Technical Delivery, Operations, Integration & Test, Engineering, IT Delivery, Agile delivery, Service Delivery Platforms, SOA, Identity Management, Product Catalogue & Order Management, SAAS, PAAS, IAAS, Salesforce.com
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Delivery DirectorAdapt Iq Mar 2024 - PresentLondon, England, Gb -
Programme DirectorAdapt Iq Sep 2023 - Mar 2024London, England, Gb
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CooProvar Testing Jul 2020 - Sep 2023London, Gb -
Coo & FounderVanguard Cloud Consulting Ltd Mar 2019 - Jul 2020Dublin 4, Dublin, IeA new breed of partner has arrived! New but not unknown! Created by some of the most experienced people from the across the Salesforce ecosystem. Award winning professionals who strive for implementation excellence while providing the ultimate customer service experience. We partner with the best ISV's and recruit the best people who embody the Vanguard values. -
Svp Customer SuccessMakepositive Aug 2016 - Jan 2019London, Gb -
Vp Customer SuccessMakepositive Apr 2016 - Aug 2016London, Gb
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Senior ManagerAccenture Aug 2015 - Apr 2016Dublin 2, Ie -
Managing ConsultantTquila May 2014 - Aug 2015Galway, Ie -
Senior Programme ManagerTquila Dec 2013 - May 2014Galway, Ie
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Eenablement Programme DirectorTelefónica O2 Uk Ltd Apr 2010 - Nov 2013Responsible for leading the programme definition and technical delivery of Omni-channel Sales and Service capabilities to drive business agility and efficiency utilising Salesforce Cloud based solution.
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Strategic Change Programme ManagerTelefonica O2 Uk Mar 2009 - Apr 2010Madrid, EsResponsible for leading the programme and technical delivery of Product and Order Management capabilities to drive business agility and efficiency. -
Radical DeliveryTelefonica O2 Uk Jan 2008 - Mar 2009Madrid, EsCurrently working as Radical Delivery Champion for O2 UK directly responsible for Service Delivery Platform Strategy and Exploitation including O2 Litmus and Identity Management.Radical Delivery role was formed to drive major change in delivery approach and processes. Currently implementing Agile based delivery methodology on selected projects before rolling out.
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Technology Strategy Domain LeadO2 Uk Ltd Jan 2007 - Jan 2008Reading, England, Gb -
Head Of ServicesO2 Apr 2003 - Dec 2006Responsible for Operational aspects of externally facing services. This includes Operational Design, Build, Capacity and delivery of the majority of o2's externally facing services including MMS, SMS, VM, Online Portal, Online Shop, Java Games, O2 Active and i-mode.
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Operational ManagerO2 Online Aug 2001 - Mar 2003Responsible for technical management of operational teams and outsourced operation.Instrumental for in move from functional to service focused team and transformation from functional support to service support.Championed operational strategy and move to Dual-site deployment to support increasing availability of Services whilst constraining or reducing operational costs.
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Uk Country Delivery ManagerGenie Internet Jul 2000 - Jul 2001Responsible for the delivery of products and services for Genie UK. Successfully delivered Unified Messaging (P3 platform) into BT Cellnet and Genie Operations.
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Broadband Integration ManagerBritish Telecom Dec 1998 - Jun 2000London, GbMatrix management of a team responsible for Reference model design and build and test. Integration of OSS tools used to provision and manage BT broadband.Key successes include the implementation of a full scale broadband pop and Integration of it together with systems to enable the rollout of BT Broadband -
Vv&T Group LeaderBritish Telecom Sep 1996 - Dec 1998London, GbManaged a team of 32 VV&T engineers responsible for testing a complex work allocation system used to manage BT’s engineering work-force.Key Successes include completing the integration of the first rollout version, introduction of full VV&T MIS and development of Tools to support Investors in People.
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Vv&T Test ManagerBritish Telecom Jun 1992 - Aug 1996London, GbResponsible for the Verification, Validation and Test of the real-time and batch scheduling algorithms.Leading a team of VV&T Engineers
Ricky Mortimer Skills
Ricky Mortimer Education Details
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Oxford College Of Further EducationElectrical & Electronic Enginering
Frequently Asked Questions about Ricky Mortimer
What company does Ricky Mortimer work for?
Ricky Mortimer works for Adapt Iq
What is Ricky Mortimer's role at the current company?
Ricky Mortimer's current role is Programme Director at Adapt IQ.
What is Ricky Mortimer's email address?
Ricky Mortimer's email address is ri****@****2.co.uk
What is Ricky Mortimer's direct phone number?
Ricky Mortimer's direct phone number is +4420792*****
What schools did Ricky Mortimer attend?
Ricky Mortimer attended Oxford College Of Further Education.
What skills is Ricky Mortimer known for?
Ricky Mortimer has skills like Integration, Project Delivery, Program Management, Cloud Computing, Data Center, Service Delivery, Agile Methodologies, Mobile Devices, Product Management, Pre Sales, 3g, Gsm.
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